Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Top 20 Tools for Crossborder Ecommerce Efficiency

Top 20 Tools for Crossborder Ecommerce Efficiency

This article comprehensively analyzes 20 essential operational tools for cross-border e-commerce and traditional foreign trade professionals. It covers key areas such as data mining, customer communication, product selection research, SEO optimization, and logistics tracking. By providing detailed introductions to each tool's functions, application scenarios, and features, the aim is to help readers efficiently improve their work efficiency and succeed in the global market. This guide offers practical insights for leveraging these tools to streamline operations and gain a competitive edge.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Prep for Prime Day Sales Surge

Amazon Sellers Prep for Prime Day Sales Surge

With Amazon Prime Day approaching, sellers need to plan FBA shipments in advance to ensure sufficient inventory. Amazon recommends submitting promotions before April 29th and ensuring shipments arrive at fulfillment centers by June 20th. Focus on the promotion dashboard, maintain price stability, conduct quality checks, and optimize listings to enhance customer experience. By focusing on these aspects, sellers can succeed during Prime Day and achieve sales growth. Planning and execution are key to maximizing the benefits of this major e-commerce event.

01/06/2026 Logistics Industry Insights
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Ecommerce Startups Urged to Focus on Brand Storytelling

Ecommerce Startups Urged to Focus on Brand Storytelling

This article provides a set of efficient methods for writing brand stories, specifically designed for beginners in cross-border e-commerce independent website operation. By extensively collecting peer examples, categorizing content points, and utilizing the '10x Content' approach for creation, even novices can craft compelling brand stories. This helps to enhance customer trust and increase brand premium. The method focuses on practical steps to develop a narrative that resonates with the target audience and strengthens the brand's position in the competitive market.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Optimize Crossborder Shipping for Buyers

Ebay Sellers Optimize Crossborder Shipping for Buyers

This article provides a detailed analysis of the steps involved in setting up logistics on the eBay platform and offers suggestions for optimizing shipping strategies for cross-border sellers. By implementing appropriate logistics settings and strategies, sellers can effectively reduce costs, improve the buyer experience, and expand their sales reach, ultimately standing out in a competitive market. It emphasizes the importance of efficient shipping for cost reduction, customer satisfaction, and broader market access for eBay sellers engaged in cross-border e-commerce.

01/06/2026 Logistics Encyclopedia
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Six SEO Strategies to Enhance Crossborder Ecommerce

Six SEO Strategies to Enhance Crossborder Ecommerce

This article delves into the crucial SEO optimization strategies for cross-border e-commerce independent stations, covering aspects like website structure, domain server, titles, keywords, link building, and content. It aims to help foreign trade companies improve website rankings and win more business opportunities. It also suggests leveraging professional SEO tools and services, such as the Sutuiche platform, for more effective optimization results. By implementing these strategies, businesses can significantly enhance their online visibility and attract a larger customer base.

01/06/2026 Logistics Encyclopedia
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Crossborder Ecommerce Suppliers Hit by Unpaid Debts Amid Downsizing

Crossborder Ecommerce Suppliers Hit by Unpaid Debts Amid Downsizing

Frequent payment defaults by large cross-border e-commerce sellers expose the risks behind the industry's rapid growth. Suppliers face difficulties in recovering payments and need to actively take legal measures to protect their rights. The industry should strengthen risk control and establish long-term stable partnerships to jointly address these challenges. This includes implementing stricter payment terms, diversifying customer base, and exploring insurance options to mitigate the impact of potential defaults and ensure sustainable growth for all stakeholders involved.

01/05/2026 Logistics Industry Insights
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Crossborder Ecommerce Firms Focus on Faster Delivery Times

Crossborder Ecommerce Firms Focus on Faster Delivery Times

Cross-border logistics efficiency is affected by various factors, including logistics methods, transportation distance, and customs clearance efficiency. This article provides an in-depth analysis of the timeliness of different logistics methods and offers strategies to optimize cross-border logistics efficiency. The aim is to help cross-border e-commerce sellers improve customer satisfaction and gain a competitive edge in the market. By understanding and implementing these strategies, businesses can streamline their operations and deliver products to customers faster and more reliably.

01/08/2026 Logistics
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Suddenfei Expands Crossborder Ecommerce Logistics in Emerging Markets

Suddenfei Expands Crossborder Ecommerce Logistics in Emerging Markets

Speedaf Logistics has become a crucial bridge connecting regions like Africa and the Middle East with global trade, thanks to its deep cultivation and localized operational strategies in emerging markets. The company effectively enhances logistics efficiency and customer satisfaction for cross-border e-commerce sellers by providing full-chain logistics services, optimizing dedicated line transportation, and strategically deploying overseas warehouses. Moving forward, Speedaf Logistics will continue to optimize its global network and digital capabilities to further solidify its leading position in emerging markets.

01/04/2026 Logistics Industry Insights
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Anker Innovations Posts Strong Revenue Amid Logistics Challenges

Anker Innovations Posts Strong Revenue Amid Logistics Challenges

Anker Innovations surpassed 10 billion in revenue in 2021 with profit growth despite headwinds. Its success hinges on a brand strategy supported by high gross profit margins, along with active expansion into the domestic market and multi-channel distribution. Anker's experience suggests that cross-border e-commerce sellers should focus on brand building, multi-channel development, and emerging market opportunities to enhance competitiveness. This approach allows for greater control over pricing and customer relationships, leading to sustainable growth in a dynamic global market.

12/31/2025 Logistics Industry Insights
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