In cross-border e-commerce, sellers should proactively offer refunds in specific situations to avoid customer dissatisfaction and enhance satisfaction. By appropriately addressing issues related to product quality, logistics, and buyers' special circumstances, sellers can effectively maintain good customer relationships and promote long-term business development.
Incorrect addresses for international small packets are a common pain point in cross-border e-commerce. This article analyzes address modification strategies at different logistics stages, emphasizing the importance of building a "three-level verification system" and suggesting that businesses choose logistics solutions that support flexible address changes. Through case studies and expert advice, it aims to help sellers reduce return rates and improve logistics efficiency. The focus is on providing practical solutions for mitigating address-related issues in international small packet delivery.
This paper explores the latest trends in logistics technology, including the application of artificial intelligence in various logistics stages, the importance of supply chain transparency, the value extraction of aircraft retired parts, data-driven supply chain decision-making, and the evolution of e-commerce supply chains. It emphasizes the crucial role of technological innovation in enhancing logistics efficiency, reducing costs, and improving customer experience. The advancements discussed aim to optimize operations and create more resilient and responsive supply chain networks.
TikTok Shop has launched logistics services (including FBT) in Europe, simplifying cross-border e-commerce management, improving efficiency, and reducing costs. This intensifies market competition and benefits consumers. The introduction of this logistics solution aims to streamline the fulfillment process for sellers on TikTok Shop, potentially leading to faster delivery times and more competitive pricing. The FBT (Fulfillment by TikTok) model specifically allows sellers to leverage TikTok's logistics infrastructure for storage, packaging, and shipping, further enhancing operational efficiency and scalability.
Amazon is adjusting its logistics strategy by closing or delaying the opening of 70 fulfillment centers to address slowing e-commerce activity post-pandemic and rising costs. This move aims to optimize its distribution network, improve profitability, and adapt to changing consumer behavior. Despite these adjustments, Amazon continues to invest in new logistics facilities and is committed to developing a smart, flexible supply chain to meet future competition. The company is focusing on streamlining operations and enhancing efficiency in its logistics network.
Miya Information is a technology-driven cross-border e-commerce logistics service provider, offering solutions such as international dedicated lines and overseas warehouses. We help small and medium-sized sellers expand into overseas markets by providing reliable and efficient logistics services. Our solutions are designed to streamline the shipping process, reduce costs, and improve delivery times, enabling sellers to compete effectively in the global marketplace. We leverage technology to optimize logistics operations and provide real-time visibility into the supply chain.
On July 15, SF Airlines launched the international freight route "Ezhou-Abu Dhabi-Hanoi-Ezhou," connecting the Middle East with Southeast Asia and promoting the growth of import/export trade and cross-border e-commerce. SF Vietnam strengthens its local presence to provide efficient logistics services to customers.
Reverse logistics is a crucial component of the e-commerce era. Effectively managing return processes not only reduces costs but also enhances customer satisfaction and brand value. By utilizing data analysis, optimizing systems, and implementing sustainable strategies, companies can transform returns into a competitive advantage and gain market share.
Drone delivery is rapidly transforming our lives, with the market projected to reach $13.3 billion by 2030. Companies like SF Express and Meituan have already begun commercial operations, providing efficient local and intercity delivery services. Numerous global enterprises are also actively exploring drone logistics to enhance user experience through innovative delivery models. The widespread application of drone delivery is set to reshape the future of e-commerce and the logistics industry.
This article provides an in-depth analysis of the current situation of international small package delivery competitiveness in 2025. It examines the advantages and disadvantages of DHL, SF Express, and China Post regarding delivery speed, costs, and customs clearance strategies, showcasing the diversified needs and choices in the logistics market. The trade-offs between speed and cost across different channels offer diverse logistics solutions for cross-border e-commerce.
