Crossborder Ecommerce Sellers Face Complex Returns Challenges

Crossborder Ecommerce Sellers Face Complex Returns Challenges

This paper delves into the return process for international small packets, detailing the operational points and precautions at each stage, from the consumer initiating the return request and the merchant's review to the logistics arrangement and the receipt and processing of the goods. It provides practical advice for cross-border e-commerce sellers to help them master the return process, reduce losses, and improve operational efficiency. The analysis covers key aspects of managing returns effectively in the context of international small parcel shipments.

11/03/2025 Logistics Encyclopedia
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Crossborder Ecommerce Grapples With Bill of Lading Risks

Crossborder Ecommerce Grapples With Bill of Lading Risks

Cross-border e-commerce sellers face significant risks associated with delivery without original bills of lading. This paper provides a comprehensive prevention strategy from six aspects: contract signing, payment method selection, carrier selection, cargo tracking management, proper document storage, and risk awareness enhancement. It aims to help sellers build a robust risk prevention system and ensure the security of cross-border trade funds. By implementing these strategies, sellers can mitigate potential losses and protect their financial interests in international transactions.

11/03/2025 Logistics Encyclopedia
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Ecommerce Sellers Face Customs Duties Challenges With DHL

Ecommerce Sellers Face Customs Duties Challenges With DHL

This article provides an in-depth analysis of tariff-related issues when using DHL international express for cross-border e-commerce. It covers the composition of tariffs, calculation methods, and tax-exemption scenarios. The aim is to provide sellers with a comprehensive basis for cost consideration, helping them to rationally plan logistics solutions and reduce unnecessary cost expenditures. It serves as a guide for understanding the complexities of import duties and optimizing shipping strategies for online businesses engaging in global trade.

11/03/2025 Customs Knowledge
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Global Customs and Rights Holders Strengthen IP Protections

Global Customs and Rights Holders Strengthen IP Protections

The World Customs Organization (WCO) held its 9th Rights Holders Consultation Group Meeting, focusing on the current state of intellectual property infringement and discussing challenges such as IP protection in the e-commerce environment and environmentally sound disposal of infringing goods. The meeting emphasized strengthening cooperation between customs and rights holders, building information exchange platforms, and jointly combating counterfeit goods to maintain fair trade practices and promote global economic prosperity. This collaborative approach aims to effectively address IP infringements and safeguard legitimate trade.

01/05/2026 Customs Knowledge
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WCO Businesses Collaborate to Counter Global Trade Protectionism

WCO Businesses Collaborate to Counter Global Trade Protectionism

The World Customs Organization (WCO) and the Private Sector Consultative Group (PSCG) convened to discuss addressing trade protectionism, promoting trade facilitation, and regulating e-commerce. The meeting emphasized strengthening cooperation between customs and the private sector to jointly tackle global trade challenges and support economic and social development. Key topics included streamlining customs procedures, enhancing data exchange, and fostering a more predictable and transparent trading environment. The discussions highlighted the importance of public-private partnerships in navigating the evolving landscape of international trade.

01/05/2026 Customs Knowledge
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Global Customs Body Stresses Air Cargo Security Collaboration

Global Customs Body Stresses Air Cargo Security Collaboration

The World Customs Organization (WCO) attended the International Air Cargo Forum, focusing on industry challenges and opportunities while emphasizing cooperation and security. The forum covered topics such as cybersecurity, e-commerce, PLACI, and new EU regulations. The WCO presented its tools and measures for trade facilitation and security, and highlighted its collaboration with ICAO on an action plan. The LEADS initiative provides a platform for industry leaders to discuss key challenges facing the air cargo industry, promoting global trade prosperity.

01/05/2026 Logistics
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WCO Group Advances Trade Via Publicprivate Dialogue

WCO Group Advances Trade Via Publicprivate Dialogue

The Private Sector Consultative Group (PSCG) of the World Customs Organization (WCO) serves as a crucial platform for fostering dialogue and cooperation between the WCO and the private sector. The 47th session focused on the Revised Kyoto Convention review, performance measurement, disruptive technologies, non-negotiated tariffs, and the Framework of Standards on E-Commerce. By participating in policy development, standard setting, capacity building, and promoting collaboration, the PSCG makes significant contributions to building an efficient, secure, and sustainable global trade system.

12/30/2025 Customs Knowledge
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WCO Advances Digital Shift with Online Document Meeting

WCO Advances Digital Shift with Online Document Meeting

The World Customs Organization (WCO) successfully concluded its first fully online document conference, marking an innovation in international cooperation. The conference focused on key issues such as pandemic response, e-commerce development, and the future of customs, facilitating efficient interaction through a digital platform and providing a reference for the global trade digital transformation. Data analysis shows the high feasibility of the fully online model, the crucial role of digital tools, the relevance of the agenda setting, and a clear results-oriented approach.

12/30/2025 Customs Knowledge
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WCO SAFE Upgrade Boosts SME Security in Global Ecommerce

WCO SAFE Upgrade Boosts SME Security in Global Ecommerce

The 30th WCO SAFE Working Group meeting focused on empowering MSMEs and securing emerging trade models. It promoted the continuous evolution of the SAFE Framework through measures like upgrading technical standards, expanding AEO programs, and strengthening the security of cross-border e-commerce and free zone trade. The meeting emphasized data security, standardization, MSME participation, and the application of emerging technologies. These efforts aim to build a safer, more efficient, and inclusive global trade system, contributing to global economic prosperity.

12/30/2025 Customs Knowledge
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Ecommerce Firms Face Challenges in International Returns

Ecommerce Firms Face Challenges in International Returns

This article provides an in-depth analysis of the international express return process, cost structure, and key considerations, offering a practical guide to avoid common pitfalls. It covers initiation, preparation, return shipment, and tracking. The article details various return costs and liability principles, and provides strategies for handling special circumstances. The aim is to help cross-border e-commerce sellers effectively control return costs and protect their rights. It serves as a comprehensive resource for navigating the complexities of international return shipping.

12/30/2025 Logistics Encyclopedia
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