Companies are leveraging digital transformation to tackle e-commerce competition by adopting Logistics as a Service (LaaS), data analytics, automation, and blockchain technology. This enhances logistics efficiency and customer experience, paving new avenues for business development.
This article analyzes the development trends of the 'last mile' service in China's e-commerce logistics. It highlights the acceleration of cross-industry collaboration and service integration, the importance of specialization and localization, the application of drone technology, and the emphasis on energy conservation and environmental protection. These changes will lead to more diversified and personalized services, presenting new opportunities and challenges for companies, thereby driving continuous innovation and transformation in this field.
Rural e-commerce is constrained by logistics bottlenecks. Collaborative models enhance the efficiency of 'last mile' delivery, promoting economic growth in rural areas.
This article explores six major challenges faced by China's cross-border e-commerce logistics, including high shipping costs, lengthy delivery times, lack of full tracking for packages, high rates of lost or damaged items, difficulties in post-sale rights protection, and products being detained by customs. It suggests that companies can improve these issues by optimizing product design and enhancing customer communication, thereby increasing operational efficiency and customer satisfaction.
This article discusses the issue of customs detention worldwide, analyzing common reasons for detentions and providing effective preventive measures and response strategies. Cross-border e-commerce merchants should pay attention to declaration values, product names, and packaging methods, while also understanding the customs policies of different countries to minimize detention risks. In the event of a detention, timely communication with customers, assisting with customs clearance, and properly handling return matters can effectively protect merchants' interests and strengthen customer trust.
Amazon's recent large-scale brand removals pose significant challenges for sellers. This article addresses this issue by providing detailed self-assessment steps and a guide to preparing appeal materials. It helps sellers identify risks, prepare crucial evidence, and emphasizes key appeal considerations. The aim is to assist sellers in recovering their brand rights and returning to the Amazon marketplace. The guide focuses on trademark compliance and provides practical advice on how to successfully navigate the appeal process after a brand removal.
How should consumers protect their rights when their goods are damaged during the logistics process? Through case analysis, we explored compensation issues and channels for protecting rights encountered during return logistics. It is advisable for consumers to use insurance services and promptly contact the logistics company in the event of damage to ensure reasonable compensation. If necessary, they can seek evaluation from professional agencies or pursue legal avenues to safeguard their rights.
This article explores the multiple advantages of cross-border e-commerce companies operating in bonded zones, including 'inland but outside customs' policies, exhibition functionalities, convenient logistics systems, and customs policies. By analyzing these benefits, it emphasizes the significance of bonded zones for cross-border e-commerce enterprises and highlights the necessity of selecting the appropriate bonded zone. With favorable policies in place, the future potential for cross-border e-commerce in bonded zones is immense.
A major cross-border e-commerce seller in Guangdong is implementing layoffs and salary reductions due to operating losses, sparking employee dissatisfaction and industry attention. The company's strategic adjustments, branch turmoil, and employee rights protection efforts reflect the intensified competition and business difficulties within the cross-border e-commerce sector. Companies should focus on refined operations, enhance competitiveness, pay attention to employee rights, and achieve sustainable development.
South Korea plans to revise the Electronic Commerce Act, requiring cross-border e-commerce platforms like Temu and AliExpress to appoint domestic agents in Korea to address consumer rights issues. The new regulations also cover consumer information protection and advertising standards, aiming to create a safer and more reliable cross-border e-commerce environment for Korean consumers. This may encourage cross-border e-commerce platforms to adopt a more localized approach in their operations within South Korea, enhancing consumer protection and ensuring compliance with local laws.
