Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon introduces a new Insights tool, allowing sellers to directly create surveys to gather customer feedback, understand purchasing behavior, product perception, and opinions. By precisely targeting the desired audience, sellers can optimize product strategies and increase sales. The pricing model is not yet fully disclosed, but requires a minimum of 100 responses. Effectively utilizing this tool can help sellers stand out in the competitive Amazon marketplace and gain valuable insights to improve their offerings and customer satisfaction.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Gain Insights on Global Buyer Demographics

Ebay Sellers Gain Insights on Global Buyer Demographics

Understanding eBay buyer origins is crucial for boosting performance. Identifying buyer "nationality" through channels like PayPal informs product selection and operational strategies. While eBay spans global markets, the United States remains a primary market. Sellers need to offer high-quality products and services, implementing refined operational practices to capitalize on global opportunities. Knowing where your buyers come from allows for targeted marketing and inventory management, ultimately leading to increased sales and customer satisfaction on the eBay platform.

01/06/2026 Logistics Encyclopedia
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Douyin Shop Key Rules Strategies and Risk Management

Douyin Shop Key Rules Strategies and Risk Management

This article provides an in-depth interpretation of the core operational rules of Douyin Shop (TikTok Shop), focusing on key aspects such as Experience Score, product management, shipping, and after-sales service. It analyzes potential violations and provides practical recommendations to help merchants operate in compliance and enhance their shop's competitiveness. The article aims to guide sellers through the intricacies of the platform, minimizing risks and maximizing performance by understanding and adhering to the platform's guidelines.

01/06/2026 Logistics Encyclopedia
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Amazon Ads Top Budgetdraining Mistakes Revealed

Amazon Ads Top Budgetdraining Mistakes Revealed

This article delves into 10 common reasons for high investment and low returns in Amazon Advertising. It analyzes issues related to budget bidding, data analysis, keyword matching, and Listing optimization. Targeted solutions are provided to help sellers avoid advertising pitfalls and maximize advertising effectiveness. By addressing these key areas, sellers can improve their ad performance and achieve a better return on investment. The article aims to provide practical guidance for optimizing Amazon advertising campaigns and boosting sales.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Struggle With Warehouse Delays Amid Storms Layoffs

Amazon Sellers Struggle With Warehouse Delays Amid Storms Layoffs

Winter storms and Amazon layoffs have disrupted operations at Amazon warehouses across the US, rendering seller listings unavailable and causing significant losses. This article delves into the root causes of these problems and offers emergency self-help strategies and long-term risk management advice for sellers. It emphasizes the importance of diversifying risk and expanding into multiple sales channels to mitigate future disruptions and ensure business continuity in the face of unforeseen challenges within the FBA ecosystem.

01/06/2026 Logistics
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Amazon Sellers Face Ranking Drops Four Causes and Fixes

Amazon Sellers Face Ranking Drops Four Causes and Fixes

This article delves into four potential reasons for a sudden drop in Amazon keyword rankings: high advertising ACOS, improper keyword placement and frequency in Listing copy, the strong emergence of competitors, and malicious competition. For each scenario, the article provides corresponding solutions aimed at helping sellers identify problems promptly, optimize Listings, and maintain a leading position in the fierce market competition. It emphasizes proactive monitoring and strategic adjustments to counteract negative impacts on ranking and sales performance.

01/06/2026 Logistics Industry Insights
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Rootstock ERP Tops SMB Manufacturing Tech for Fourth Year

Rootstock ERP Tops SMB Manufacturing Tech for Fourth Year

Rootstock ERP has been recognized as an SMB ERP leader for four consecutive years. Built specifically for product-centric companies and based on Salesforce, Rootstock integrates AI to streamline operations and drive growth. It enables manufacturers to connect their sales, operations, and financial data, providing a single source of truth for better decision-making. By leveraging the power of the Salesforce platform, Rootstock offers unparalleled flexibility and scalability, helping businesses adapt to evolving market demands and achieve digital transformation.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Advised on Managing Negative Feedback

Amazon Sellers Advised on Managing Negative Feedback

Amazon sellers should adopt proactive strategies when facing negative reviews. This includes actively contacting buyers to resolve issues, applying platform rules to remove inappropriate reviews, diluting negative impact by increasing positive reviews, and responding publicly with rational explanations. More importantly, long-term improvement of product quality and service levels is crucial to fundamentally reduce the occurrence of negative reviews. Addressing negative feedback effectively is key to maintaining a positive seller reputation and driving sales on Amazon.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Urged to Manage Presales to Avoid Early Launches

Amazon Sellers Urged to Manage Presales to Avoid Early Launches

This article details how Amazon sellers can prevent listings from automatically going live before new products are in stock. It emphasizes the importance of pre-sale time settings and provides specific operational guidelines for checking key dates, handling existing situations, and differentiating between self-fulfillment and FBA models. The aim is to help sellers mitigate risks and ensure a smooth launch of new products by preventing premature sales and potential order fulfillment issues before inventory arrives at Amazon's warehouses.

01/06/2026 Logistics Encyclopedia
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Amazon Sellers Adjust Strategies Amid Warehouse Closures

Amazon Sellers Adjust Strategies Amid Warehouse Closures

Amazon is scaling back its logistics operations by closing warehouses and postponing projects, posing challenges to sellers such as FBA inventory restrictions and unstable delivery. Sellers should diversify inventory management, optimize supply chains, improve product services, expand sales channels, and pay attention to market dynamics. Overseas warehouses are becoming an important alternative to address FBA limitations, helping sellers seize opportunities in this changing landscape. They offer more control over inventory and fulfillment, mitigating the impact of Amazon's adjustments.

01/06/2026 Logistics Industry Insights
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