Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Ebays Purchase Protection Rights for Buyers Against Nonshipping Sellers

Ebays Purchase Protection Rights for Buyers Against Nonshipping Sellers

This article details how buyers should respond when encountering a seller's failure to ship an item purchased through an eBay auction. It covers various avenues for buyer protection, including proactive communication with the seller, utilizing the eBay Resolution Center and PayPal Buyer Protection, and involving eBay customer service. The aim is to empower buyers to safeguard their rights and enjoy a secure and worry-free shopping experience on eBay.

01/04/2026 Logistics Encyclopedia
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Thirdparty Tools Enhance Ebay Seller Success

Thirdparty Tools Enhance Ebay Seller Success

This article provides an in-depth review of three popular third-party eBay listing tools: Auctiva, MerchantRun, and Ibay365. It details their features, advantages, disadvantages, and usage considerations. The aim is to help eBay sellers choose the most suitable tool for their needs, improve store operational efficiency, and achieve business growth. The review focuses on practical aspects to assist sellers in making informed decisions about which tool best aligns with their specific requirements and business goals.

01/04/2026 Logistics Encyclopedia
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Ebay Clarifies Global Seller Registration Rules

Ebay Clarifies Global Seller Registration Rules

This article provides a detailed interpretation of the core requirements for eBay seller onboarding, including account qualifications, business qualifications, and required supporting documents. It addresses frequently asked questions regarding individual business registration, account type selection, email usage, multiple account management, review time, account upgrades, and site activation. The aim is to help merchants comprehensively understand the eBay onboarding process, successfully open stores, and expand their cross-border e-commerce business.

01/05/2026 Logistics Encyclopedia
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Ebay Australia Introduces Multilisting Tool for Orange Connex Sellers

Ebay Australia Introduces Multilisting Tool for Orange Connex Sellers

eBay Australia has launched a "Bulk Listing" feature. Sellers participating in the Orange Connex program can now add up to 9 listings with the same SKU to a single listing, sharing inventory. This offers benefits such as eBay Seller Protection, faster listing speeds, automated processing, automatic replenishment, eBay Plus badge eligibility, and automated item tracking. This significantly improves shipping efficiency for sellers on eBay Australia.

01/06/2026 Logistics
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Ebay Expands Seller Protections for Northeast Floods Western Fires

Ebay Expands Seller Protections for Northeast Floods Western Fires

eBay is extending seller protection measures to areas affected by the northeastern floods and western wildfires in the United States. This includes waivers for late shipment rates and tracking upload rates, protection against 'Item Not Received' disputes, and removal of negative feedback. The goal is to alleviate the impact of these natural disasters on seller businesses and boost seller confidence during these challenging times. These measures aim to provide support and flexibility for sellers facing disruptions due to unforeseen circumstances.

12/31/2025 Logistics
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Ebay Sales Growth Spurs Seller Optimization Tips

Ebay Sales Growth Spurs Seller Optimization Tips

This article delves into key strategies for optimizing eBay sales, covering various dimensions such as seller limitations, pricing strategies, product selection techniques, logistics optimization, and after-sales service. Through practical tips and real-world examples, it aims to help sellers overcome sales bottlenecks, enhance store competitiveness, and achieve significant sales growth. It provides actionable insights to improve visibility, conversion rates, and customer satisfaction, leading to increased revenue and a stronger presence on the eBay marketplace.

01/04/2026 Logistics Encyclopedia
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Ebay Updates Seller Policies Amid Growth Push

Ebay Updates Seller Policies Amid Growth Push

This article provides an in-depth analysis of key eBay policies, covering aspects like product attribute optimization, new regulations for overseas warehousing, and service standards. It offers sellers practical strategies to improve product visibility, ensure timely logistics, and maintain ethical business practices, ultimately driving sales growth. Understanding and adhering to platform rules is crucial for gaining a competitive edge in cross-border e-commerce. By mastering these policies, sellers can navigate the eBay landscape effectively and achieve success.

01/06/2026 Logistics Encyclopedia
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Ebay Cracks Down on Fake Seller Reviews

Ebay Cracks Down on Fake Seller Reviews

This article delves into the risks and impact of shilling on the eBay platform, emphasizing eBay's strict prohibition against such practices. It analyzes the negative consequences of shilling for the platform, consumers, sellers, and industry practitioners. The article advises cross-border sellers to adhere to principles of honest operation, achieving healthy store growth through product selection, listing optimization, and improved service quality, thus avoiding the pitfalls of shilling. It highlights the importance of ethical practices for sustainable success on eBay.

01/06/2026 Logistics Encyclopedia
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Ebay Expands Seller Support for Crossborder Trade

Ebay Expands Seller Support for Crossborder Trade

This article provides an in-depth analysis of eBay's latest support and subsidy policies, including reward systems for industrial belt sellers, exclusive benefits offered by the Thousand Sails Program for brand sellers, and various measures to reduce operating costs. It aims to help sellers understand and fully utilize these policies, improve operational capabilities, and seize cross-border e-commerce opportunities. The article highlights how these initiatives are designed to empower sellers and foster growth within the eBay ecosystem.

01/06/2026 Logistics Industry Insights
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