WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

UPS Expands Airconditioned Fleet After Teamsters Deal

UPS Expands Airconditioned Fleet After Teamsters Deal

UPS is accelerating its agreement with the Teamsters union to equip vehicles with air conditioning. The plan includes retrofitting 5,000 existing vehicles with AC and testing cargo area cooling solutions. This initiative aims to improve working conditions for employees and enhance operational efficiency. Concurrently, UPS is restructuring its network and adjusting its approach to Amazon business to optimize profitability. These changes reflect UPS's commitment to both employee well-being and long-term financial health.

01/07/2026 Logistics
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Ecommerce Growth Strains Warehouse Labor Supply

Ecommerce Growth Strains Warehouse Labor Supply

The surge in e-commerce has significantly increased the demand for warehouse labor, leading to recruitment difficulties for businesses. This report suggests several strategies to address these challenges, including increasing compensation, optimizing operational models, investing in employee training and development, and strategically implementing automation technologies. By focusing on these key areas, companies can improve their ability to attract and retain talent, and enhance overall warehouse efficiency in the face of growing e-commerce demands.

01/07/2026 Warehousing
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The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The Dilemma of the Express Delivery Industry: An In-depth Analysis of the Snail Delivery Phenomenon

The express industry is facing serious service quality issues, particularly during peak sales periods, with delays and losses becoming increasingly common. Consumer trust is being tested amid various challenges. Malicious competition and rapid expansion within the industry have led to a decline in service levels, necessitating improvement. Strengthening regulations, enhancing service standards, and valuing employee quality are key to promoting healthy industry development. Only by addressing these crucial areas can the sustainability of express services be ensured.

07/21/2025 Logistics
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Amazon Invests 233M in India to Expand Ecommerce Operations

Amazon Invests 233M in India to Expand Ecommerce Operations

Amazon announced an investment of over $233 million in India to upgrade its operational infrastructure, improve employee benefits, and introduce new technologies. This aims to enhance processing capabilities, accelerate fulfillment speed, improve operational efficiency, and provide better health security and a safer working environment for delivery personnel. This move will solidify Amazon's position in the Indian market and provide cross-border e-commerce sellers with better logistics solutions, potentially streamlining the shipping process and improving overall customer experience.

11/03/2025 Logistics
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First Collective Contract for Courier Labor Protection Signed in Beijing

First Collective Contract for Courier Labor Protection Signed in Beijing

The Beijing Express Delivery Industry Trade Union Federation and the Municipal Express Association have signed the first collective labor protection contract. This contract aims to enhance the labor safety of couriers, improve working conditions, and provide necessary protective measures. Key aspects include strengthening employee training, providing protective equipment, and improving the work environment. This initiative offers legal protection for the rights of workers in the express delivery sector and promotes the positive development of the industry.

07/22/2025 Logistics
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Nine An Medicals Ecommerce Boom Drives Record Profit Growth

Nine An Medicals Ecommerce Boom Drives Record Profit Growth

Andon Health (iHealth) has achieved remarkable success in cross-border e-commerce, with a staggering 300-fold increase in profits in the first three quarters. Beyond its impressive performance, the company has also launched an employee stock ownership plan, sharing the benefits of growth with its team. Its success offers valuable insights for cross-border e-commerce sellers: choosing the right niche, building a strong brand, and sharing success with the team are crucial for achieving extraordinary results.

Tech Innovations Boost Resilience in Logistics Industry

Tech Innovations Boost Resilience in Logistics Industry

Companies must embrace digitalization, build supply chain resilience, and optimize talent management to address logistics challenges. Case studies and report insights offer practical references. This involves leveraging technologies like AI, IoT, and blockchain for enhanced visibility and efficiency. A resilient supply chain requires diversification, risk assessment, and agile response strategies. Investing in employee training and development is crucial for navigating the complexities of modern logistics. Ultimately, these efforts contribute to improved operational performance and a competitive advantage.

01/07/2026 Logistics
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Liberia Enhances Tax Collection with WCO Assistance

Liberia Enhances Tax Collection with WCO Assistance

With the support of the WCO WACAM project, the Liberia Revenue Authority is actively implementing a competency-based human resource management system. This includes developing tools such as job benchmarks, competency frameworks, and job descriptions, as well as formulating human resource and training strategies. This initiative aims to enhance employee performance, achieve organizational goals, and inject new vitality into Liberia's economic development and social progress. The focus is on building a skilled and effective tax workforce.

Airports Adopt Green Measures to Achieve Netzero Emissions

Airports Adopt Green Measures to Achieve Netzero Emissions

To achieve the aviation industry's 2050 net-zero emission target, airport ground operations are undergoing a green transformation. This paper delves into key measures such as electric GSE, alternative fuels, GSE sharing pools, and sustainable taxiing. It also explores the roles of environmental management systems, waste management, employee development, and AI technology in enhancing ground handling efficiency and sustainability. Through industry collaboration and standardization, future airport ground handling will be more environmentally friendly, efficient, and people-oriented.