US Ecommerce Carriers Struggle with Ontime Deliveries in 2021
March 2021 on-time performance data for the top four North American express delivery giants reveals an overall improvement, but FedEx significantly lags behind. The on-time rate of FedEx Economy declined substantially after its transformation. Businesses should prioritize on-time delivery rate, flexibly adjust their choice of courier companies, optimize estimated delivery times, and consider regional carriers to improve logistics efficiency and customer satisfaction.









