Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang's Seller Central recently experienced a sudden outage, hindering seller operations and potentially impacting consumer experience. The platform initially cited network issues as the cause, but reports suggest a possible link to the surge of Chinese sellers. The incident has raised concerns within the industry regarding the technical support capabilities of e-commerce platforms. The outage caused significant disruption for sellers relying on the platform for their business activities, and questions are being asked about Coupang's preparedness for handling increased traffic and seller volume.

01/04/2026 Logistics Industry Insights
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Douyin Expands Ecommerce to PC Amid Growth Push

Douyin Expands Ecommerce to PC Amid Growth Push

Douyin E-commerce is increasing its investment in the PC platform to overcome mobile traffic bottlenecks and achieve omnichannel growth. By expanding live e-commerce features and introducing showcase content, Douyin aims to replicate its mobile success on PC. The return of e-commerce giants to the PC platform signals a new battle for traffic, with PC e-commerce poised to become a new growth driver for the industry. This move reflects a broader trend of leveraging multiple channels to reach a wider audience and boost sales.

01/04/2026 Logistics Industry Insights
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Chatgpt Boosts Crossborder Ecommerce Efficiency

Chatgpt Boosts Crossborder Ecommerce Efficiency

The explosive popularity of ChatGPT has sparked both attention and anxiety in the cross-border e-commerce industry. This article analyzes the advantages and limitations of ChatGPT, pointing out that it can serve as an auxiliary tool in this field, but cannot completely replace human labor. It also reminds readers to view the AI wave with a cool head, avoiding blind following and excessive hype. While ChatGPT offers potential benefits, its limitations must be considered when integrating it into cross-border e-commerce operations.

01/04/2026 Logistics Industry Insights
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Amazon Cuts Jobs Amid Economic Downturn

Amazon Cuts Jobs Amid Economic Downturn

Amazon plans to lay off approximately 10,000 employees, marking the largest reduction in its history. The layoffs are attributed to a deteriorating macroeconomic environment and slowing sales, reflecting the growth challenges facing the tech industry. Widespread layoffs are occurring across global tech companies, with domestic Chinese internet giants also affected. Cross-border e-commerce sellers are advised to focus on refined operations, diversify channels, and control costs while awaiting economic recovery. This downturn highlights the need for resilience and adaptability in the current economic climate.

12/31/2025 Logistics Industry Insights
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Chinese Influencers Lavish Baby Shower Stirs Online Debate

Chinese Influencers Lavish Baby Shower Stirs Online Debate

The extravagant full-moon banquet held by the internet celebrity couple "Guoyue" sparked controversy, exposing issues within the internet celebrity economy such as traffic monetization, flaunting wealth, and a lack of social responsibility. This event has prompted public reflection on the internet celebrity economic model, tax compliance, and industry regulation. It calls for internet celebrities to bear corresponding social responsibilities and earn public trust while pursuing commercial interests. The incident highlights the need for greater accountability and ethical considerations within the influencer marketing landscape.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Exit As Brand Acquisitions Surge

Amazon Sellers Exit As Brand Acquisitions Surge

Amazon sellers are experiencing a wave of selling their stores, driven by factors such as funding, competition, and supply chain issues. The brand acquisition market is heating up, but also faces challenges. Sellers should rationally assess their situation and choose suitable acquirers to maximize their benefits. Acquirers need to improve their operational capabilities and adapt to market changes to jointly promote the development of the cross-border e-commerce industry. This trend reflects the evolving landscape of Amazon marketplace and the increasing importance of strategic acquisitions.

12/31/2025 Logistics Industry Insights
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Zhiou Home Hits 840M Revenue with Only 30 Stores

Zhiou Home Hits 840M Revenue with Only 30 Stores

Songtsam Home Furnishings achieved nearly 6 billion RMB revenue with only 30 stores, revealing the immense potential of precise operation in cross-border e-commerce. Despite facing economic downturns in Europe and the United States and fluctuating exchange rates, Songtsam demonstrated strong market competitiveness through a three-brand matrix, focusing on core categories, strictly controlling return rates, increasing R&D investment, and optimizing overseas warehouse layout. The IPO funding will help further enhance its R&D, logistics, and operational capabilities, solidifying its leading position in the industry.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Face Low Pay Tough Competition

Amazon Sellers Face Low Pay Tough Competition

Amidst the cross-border e-commerce downturn, Amazon operators face challenges like low base salaries and layoffs. This article analyzes the current industry situation, revealing issues such as suppressed wages and difficulty in job hopping. It offers strategies for breaking through these difficulties, including enhancing competitiveness, diversifying development paths, and fostering collaboration. The aim is to help operators survive in adversity and prepare for the industry's recovery. These strategies empower operators to navigate the challenges and position themselves for success when the market rebounds.

12/31/2025 Logistics Industry Insights
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Ecommerce Firms Adapt Crossborder Strategies Amid Layoffs

Ecommerce Firms Adapt Crossborder Strategies Amid Layoffs

The cross-border e-commerce industry is facing a downturn, with operational personnel facing severe challenges amid layoffs. This article analyzes the current situation, proposing survival strategies such as upskilling, carefully selecting companies, and adjusting mindset. It also explores salary expectations and ways to break through the current difficulties, aiming to help cross-border e-commerce professionals find direction in adversity and prepare for the industry's recovery. The article provides guidance on navigating the challenging landscape and adapting to the evolving demands of the market.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Copycat Competition Seek Solutions

Amazon Sellers Face Copycat Competition Seek Solutions

This article delves into the phenomenon of “listing hijacking” on Amazon, explaining the mechanism's essence and legal boundaries. It analyzes the multiple impacts of hijacking on sellers and proposes various effective strategies for dealing with it. The article also emphasizes the regulatory responsibilities that Amazon should bear, aiming to provide sellers with comprehensive anti-hijacking guidance and promote the healthy development of the e-commerce industry. It covers the legality, impact, and prevention of listing hijacking, offering practical advice for brand protection on the Amazon marketplace.

12/31/2025 Logistics Industry Insights
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