Freight Forwarders Prioritize Community Engagement and Knowledge
This paper analyzes the behavioral patterns of a user named FREEDOM on the Jiyun Baodian forum, focusing on their personal homepage data. It aims to reveal the needs and challenges of freight forwarders in knowledge acquisition and experience exchange. By examining FREEDOM's activities, the study provides insights into the ecosystem of the freight forwarding community. Finally, it proposes suggestions for enhancing the value and effectiveness of freight forwarder communities by better addressing the specific knowledge and networking requirements of its members.
