Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Li Jiaqi's live streaming encountered a trust crisis due to the 'eyebrow pencil incident,' with the phrase 'has your salary increased?' triggering public outrage. This article analyzes the event's causes, price disputes, and the escalation of public opinion. It explores how live streaming hosts should exercise caution in their speech, empathize with users, and avoid 'mishaps' to ultimately gain user trust. The incident highlights the importance of understanding consumer sentiment and maintaining transparency in pricing within the competitive live streaming e-commerce landscape.

01/07/2026 Logistics Industry Insights
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Douyin Drives Shift from Shelf to Interestbased Ecommerce Models

Douyin Drives Shift from Shelf to Interestbased Ecommerce Models

This paper delves into the distinctions between shelf e-commerce and interest-based e-commerce, using Douyin e-commerce as a case study to explore how interest-based platforms are incorporating shelf e-commerce functionalities. It also examines brand operational strategies across different platforms. The article argues that the future of e-commerce lies in the convergence of shelf and interest-based models, catering to diverse consumer shopping preferences. This fusion aims to provide a more comprehensive and engaging shopping experience for users.

01/07/2026 Logistics Encyclopedia
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Amazons Editorial Recommendations Boost Sales Data Shows

Amazons Editorial Recommendations Boost Sales Data Shows

Amazon's Editor's Pick is a blue ocean entry point for sellers to acquire high-conversion traffic at a low cost. Through official recommendations from the Amazon editorial team, products are more likely to gain consumer trust and overcome traffic bottlenecks. Selecting a professional service provider to optimize your product and listing is key to obtaining this recommendation. It's a cost-effective way to boost visibility and sales on the platform, offering a significant advantage over relying solely on traditional advertising methods.

01/07/2026 Logistics Industry Insights
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Amazon Enhances Brand Analytics for Ad Strategy Optimization

Amazon Enhances Brand Analytics for Ad Strategy Optimization

Amazon Brand Analytics introduces the 'Comprehensive Product Search Performance Report' and 'Search Term Performance Report' to help sellers understand consumer shopping journeys and keyword performance. By analyzing impressions, clicks, add-to-carts, and purchase data, sellers can optimize advertising campaigns and listings, improving sales conversion rates. These free tools provide data-driven support for brand growth. Gain insights into how customers are finding your products and which keywords are driving results to refine your strategies and boost your visibility on Amazon.

01/06/2026 Logistics Industry Insights
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Orient Selection Faces Backlash Over 6 Corn in Livestreaming Ecommerce

Orient Selection Faces Backlash Over 6 Corn in Livestreaming Ecommerce

The controversy surrounding Dongfang Zhenxuan's 6-yuan corn sparks deep reflection on agricultural product livestream e-commerce. This article deconstructs the cost of fresh sweet corn and explores the balance between farmer assistance and commercial viability. It calls for industry transparency, quality assurance, reasonable pricing, and improved after-sales service to jointly promote the healthy development of agricultural e-commerce and achieve the goal of assisting and revitalizing agriculture. The industry needs to address these issues for sustainable growth and consumer trust.

01/06/2026 Logistics Industry Insights
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Tiktok Shop Expands to US Eyes Spain in Global Push

Tiktok Shop Expands to US Eyes Spain in Global Push

TikTok Shop is accelerating its global expansion, currently in internal testing in the US and preparing for launch in Spain. Key strategies include localized operations, optimizing the supply chain, and content marketing. The platform's aggressive push into new markets signals a significant shift in the cross-border e-commerce landscape, leveraging TikTok's massive user base and engaging video format to drive sales and brand awareness. Success hinges on adapting to local consumer preferences and building a robust infrastructure to support international transactions.

01/06/2026 Logistics Industry Insights
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Lowes Supply Chief Shares Retail Optimization Strategies

Lowes Supply Chief Shares Retail Optimization Strategies

Lowe's SVP of Supply Chain Execution, Margi Vagell, shares five key insights for optimizing retail supply chains: prioritize people to serve the “dual customer,” continuously optimize the network, balance diverse customer needs, standardize processes for automation, and build cross-functional relationships. These insights offer a practical guide for retailers seeking to build exceptional supply chains. Vagell emphasizes the importance of understanding both the end consumer and the internal teams involved in delivering products, highlighting a people-centric approach to supply chain excellence.

01/08/2026 Logistics Industry Insights
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US Trucking Industry Grapples with Capacity Crunch Higher Costs

US Trucking Industry Grapples with Capacity Crunch Higher Costs

The US trucking industry faces a double challenge of tightening capacity and rising prices. Government policy tightening, slowing consumer spending, and global trade uncertainties contribute to decreased capacity, while shippers' anticipation of future price increases drives up quotes. The industry needs to address these challenges by improving efficiency, strengthening collaboration, and embracing technological innovation. Addressing the driver shortage and optimizing routes are also crucial strategies. The current situation requires a multi-faceted approach to ensure the stability and efficiency of the supply chain.

01/08/2026 Logistics Industry Insights
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Alixpartners Expert Addresses Freight Logistics Supply Chain Issues

Alixpartners Expert Addresses Freight Logistics Supply Chain Issues

AlixPartners expert Marc Iampieri offers in-depth insights into critical freight logistics issues, including peak season preparedness, consumer delivery expectations, port labor dynamics, interest rate impacts, freight pricing, and tariff policies. With 25 years of experience, Iampieri provides companies with supply chain optimization strategies to address challenges and enhance competitiveness. His insights help businesses navigate complex markets and achieve sustainable growth. He focuses on practical solutions and strategic planning to improve efficiency and resilience in the face of evolving industry trends.

01/07/2026 Logistics Industry Insights
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