Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Shopee Payment Guide for Southeast Asian Sellers

Shopee Payment Guide for Southeast Asian Sellers

This article provides a detailed analysis of Shopee's payment collection process and payment methods. It compares the advantages and disadvantages of Payoneer and PingPong, and offers information on settlement currencies and disbursement cycles for various Shopee sites. Furthermore, it summarizes key precautions and tips to avoid common pitfalls in payment collection, helping Shopee sellers efficiently and securely receive payments and succeed in cross-border e-commerce. The guide aims to empower sellers to navigate the complexities of international payments effectively.

01/06/2026 International Settlement
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Tiktok Tests Hybrid Store Model for Overseas Expansion

Tiktok Tests Hybrid Store Model for Overseas Expansion

This paper provides an in-depth comparison of TikTok's semi-closed loop central store model and the standard semi-closed loop model, focusing on key differences in store ownership, product category restrictions, and fund settlement methods. The aim is to assist merchants in selecting the most suitable TikTok semi-closed loop model based on their specific business characteristics, financial strength, and risk tolerance. This will enable them to better expand into overseas markets by making informed decisions about their TikTok e-commerce strategy.

12/30/2025 Logistics Industry Insights
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Fedex Pays 228M in Contractor Misclassification Case

Fedex Pays 228M in Contractor Misclassification Case

The $228 million FedEx settlement highlights the controversy surrounding the independent contractor model, sparking reflection on corporate employment practices, labor rights, and the industry's future. While this model can reduce costs, it may also compromise worker rights. Moving forward, the logistics industry needs to balance compliance, employee well-being, and consumer interests to achieve sustainable growth. This case underscores the need for careful consideration of the ethical and legal implications of different employment models within the evolving landscape of logistics and delivery services.

01/15/2026 Logistics
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Guide to Streamlining Ocean Freight for Crossborder Ecommerce

Guide to Streamlining Ocean Freight for Crossborder Ecommerce

This article analyzes the international sea freight booking process for cross-border e-commerce from a data analyst's perspective, offering solutions for freight forwarder selection and process optimization. It covers demand analysis, booking requests, space confirmation, container loading and customs declaration, and bill of lading settlement. The article emphasizes freight forwarder selection criteria such as qualification verification, service matching, and reputation assessment. The aim is to help cross-border e-commerce sellers complete sea freight booking efficiently and at a lower cost.

01/15/2026 Logistics Encyclopedia
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Iatas ICH Guide Simplifies Airline Reconciliation Dispute Resolution

Iatas ICH Guide Simplifies Airline Reconciliation Dispute Resolution

This article provides an in-depth analysis of IATA Clearing House (ICH) reports, covering report acquisition, type explanations, practical applications, and dispute resolution. It aims to help readers master efficient reconciliation methods and improve financial management. Through this article, readers will be able to better utilize ICH reports for financial reconciliation, promptly identify and resolve issues, thereby creating greater value for their organizations. The analysis includes practical examples and actionable insights for effective use of ICH reports in aviation settlement processes.

01/19/2026 International Settlement
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Digital Freight Forwarding Boosts Air Cargo Efficiency

Digital Freight Forwarding Boosts Air Cargo Efficiency

The international air freight forwarding industry is undergoing a digital transformation. Freight forwarding systems significantly improve efficiency and reshape the industry landscape through automated order processing, real-time logistics tracking, intelligent customs clearance, efficient freight rate management, automated financial settlement, and integrated data analysis. Embracing digitalization is crucial for freight forwarding companies to win in the future. This shift allows for streamlined operations, improved visibility, and better decision-making, ultimately leading to enhanced customer satisfaction and a competitive edge in the global market.

01/19/2026 Logistics Industry Insights
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Tunisian Banks Adopt SWIFT Codes for Faster Global Transfers

Tunisian Banks Adopt SWIFT Codes for Faster Global Transfers

This article provides a comprehensive analysis of the Tunisian Foreign Bank's SWIFT/BIC code, UTUBTNTTXXX. It details its usage scenarios, important considerations, and how to ensure the accuracy and efficiency of international money transfers. By understanding this information, you can easily manage international remittances and avoid unnecessary delays and errors. The article focuses on practical aspects of using the SWIFT code for transactions involving Tunisian Foreign Bank.

09/03/2025 International Settlement
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Freight Booking Simplified Key Steps for Shipping Orders

Freight Booking Simplified Key Steps for Shipping Orders

This article provides a detailed explanation of key terms in foreign trade booking, including Booking, Booking Note, Booking Confirmation, and Shipping Order (S/O), highlighting their meanings and differences. It also offers practical booking procedures and essential considerations to help foreign trade professionals easily master booking skills and successfully conduct international trade. This guide aims to simplify the booking process and ensure smooth international shipping operations.

09/26/2025 Logistics Encyclopedia
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Exploring The Core Role Of Freight Forwarding In International Trade

Exploring The Core Role Of Freight Forwarding In International Trade

This article discusses the significance of international freight forwarding in the foreign trade sector, highlighting the intermediary role of freight forwarders between shippers and carriers. Freight forwarders coordinate various transportation stages, including booking, customs clearance, cargo transport, and delivery, ensuring that goods arrive at their destination safely and efficiently. Their clients include foreign trade companies and manufacturers, providing essential support for the smooth progression of international trade.

07/21/2025 Logistics Encyclopedia
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