How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

Logistics companies often face the risk of losing strategic major clients in a competitive environment and must take a multifaceted approach to prevention. This includes understanding customer needs, promoting organizational collaboration, monitoring signs of churn, responding to demand upgrades, and paying attention to decision-maker risks. Effective customer relationship management helps reduce churn and ensures the sustainable development of the enterprise.

07/23/2025 Logistics
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Understanding The Differences Between Freight Forwarding, Ocean Freight Operations, And Shipping Operations

Understanding The Differences Between Freight Forwarding, Ocean Freight Operations, And Shipping Operations

This article explores the distinctions between freight forwarding, ocean shipping operations, and shipping management. A freight forwarder acts as an intermediary responsible for the transportation procedures of clients' goods, while ocean shipping operations focus on the specific processes involved in maritime shipping, including shipment and booking. Shipping management is handled by staff responsible for pricing and booking, which includes multiple steps.

07/18/2025 Logistics Encyclopedia
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Dangerous Goods LCL Sea Freight Export to Singapore: Operational Process Explained

Dangerous Goods LCL Sea Freight Export to Singapore: Operational Process Explained

This article details the operational process of shipping dangerous goods via LCL (Less than Container Load) to Singapore, covering aspects such as schedule confirmation, required documentation, booking, warehouse entry, and customs data. It highlights the limitations on types of dangerous goods and the calculation method for consolidation costs, aiming to enhance clients' understanding and trust in the transportation of hazardous materials.

07/16/2025 Logistics Encyclopedia
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Understanding Marine Freight Surcharges: Types and Impacts

Understanding Marine Freight Surcharges: Types and Impacts

In maritime shipping, in addition to the basic freight, shipping companies charge various surcharges due to special circumstances. Common surcharges include fuel surcharges, currency depreciation surcharges, and diversion surcharges. These surcharges aim to compensate for the additional costs incurred during transportation and may be adjusted with changes in circumstances. Understanding these categories of surcharges helps clients make informed shipping decisions.

07/18/2025 Logistics Encyclopedia
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WTO Rules Against Trump Tariffs Ignites Trade Policy Debate

WTO Rules Against Trump Tariffs Ignites Trade Policy Debate

The World Trade Organization ruled that the Trump administration's tariffs on China violated global trade rules, but the short-term impact is limited. Experts are calling for abandoning unilateralism and adopting a new strategy of win-win cooperation, uniting allies to urge China to change unfair trade practices, jointly address global trade challenges, and achieve global trade prosperity and development. This shift emphasizes collaboration over confrontation in navigating complex international trade issues.

02/03/2026 Logistics Industry Insights
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USD to DKK Exchange Rate Trends Analyzed

USD to DKK Exchange Rate Trends Analyzed

This article analyzes the current exchange rate of the US dollar to the Danish krone and its historical trends, exploring the factors influencing exchange rate fluctuations. It also provides currency exchange recommendations to help readers better navigate changes in the foreign exchange market.

08/19/2025 Exchange Rate Query
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