Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe Expands Seller Protection with SAFET Claims for CSBA Orders

Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.

01/06/2026 Logistics
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Ebay Sellers Gain Tips to Handle Unpaid Item Disputes

Ebay Sellers Gain Tips to Handle Unpaid Item Disputes

eBay non-paying bidders negatively impact the shopping experience, requiring proactive seller responses. This guide offers strategies for handling non-paying bidders, including contacting the buyer, opening a case, and implementing preventative measures. It also covers dispute resolution for issues like item not as described and damaged goods. The aim is to help sellers protect their rights and optimize their store operations by effectively addressing these challenges and ensuring a smoother transaction process.

01/06/2026 Logistics Encyclopedia
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Ebay Sellers Guide to Managing Refunds and Disputes

Ebay Sellers Guide to Managing Refunds and Disputes

This article delves into the reasons behind reduced eBay refund amounts, such as item depreciation and exchange rate fluctuations. It offers three refund processing strategies: responding to return requests, proactively canceling orders, and issuing refunds directly through PayPal. The article also emphasizes dispute prevention and resolution, helping sellers build a harmonious trading environment and protect their rights. It provides practical advice on navigating the complexities of eBay refunds in cross-border e-commerce.

12/31/2025 International Settlement
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Ebay Sellers Guide How to Avoid Negative Feedback Disputes

Ebay Sellers Guide How to Avoid Negative Feedback Disputes

This article delves into three common dispute types on eBay: Item Not as Described (INAD), Non-Payment, and Item Not Received (INR). It provides effective response strategies and key timelines to help sellers resolve crises, regain buyer trust, and improve store operations. The analysis focuses on practical approaches to navigating these challenges and minimizing negative impacts on seller reputation and sales performance, ultimately contributing to a more successful and sustainable eBay business.

12/29/2025 Logistics Encyclopedia
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8 Effective Techniques for Freight Forwarders to Improve Cargo Acquisition

8 Effective Techniques for Freight Forwarders to Improve Cargo Acquisition

This article summarizes eight key techniques for freight forwarders to enhance cargo acquisition efficiency. These include treating customers sincerely, establishing pricing advantages, consistently focusing on customers, maintaining good customs relationships, improving document capabilities, building strong ties with shipping and insurance companies, and identifying potential clients. Through effective communication and service, freight forwarders can gain a competitive edge in a fierce market.

07/21/2025 Logistics
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Guidelines for Goods Restrictions and Selection in Air Freight Logistics

Guidelines for Goods Restrictions and Selection in Air Freight Logistics

Air freight, as an emerging mode of transportation, faces limitations such as size, weight, and safety concerns. However, its speed and efficiency make it increasingly indispensable in international trade. When choosing air transportation, shippers must consider these constraints and prioritize valuable, perishable, and urgent goods to meet market demands for timely delivery.

07/21/2025 Logistics
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Tips to Avoid Lowcost Shipping Scams Pick Reliable Freight Forwarders

Tips to Avoid Lowcost Shipping Scams Pick Reliable Freight Forwarders

This article explores how to identify low-price traps in international shipping and the methods for selecting legitimate freight forwarders. It emphasizes the diversity of price traps and the necessity of qualifications and service terms of legitimate freight forwarders. Through clear standards and recommendations, it assists cargo owners in making informed choices in a complex market environment.

08/04/2025 Logistics Encyclopedia
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