DHL Adopts Generative AI to Boost Supply Chain Customization
DHL Supply Chain is collaborating with Boston Consulting Group to deploy generative AI applications aimed at enhancing data management and analytics, optimizing customer insights, and accelerating solution customization. Managing GenAI applications through a 'product funnel approach,' DHL Supply Chain focuses on business development and solution design, with the goal of creating greater value for both customers and employees. This initiative signals the growing importance of GenAI in the logistics sector.









