Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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Temu Aims to Move Beyond Discounts With 1B Subsidies

Temu Aims to Move Beyond Discounts With 1B Subsidies

Temu, Pinduoduo's cross-border e-commerce platform, launched a "10 Billion Subsidy" program to support Chinese manufacturers in going global and building brand image, shedding the "low price" label. Temu's rapid rise is attributed to its low-price strategy, but it faces challenges in product quality and brand building. Whether Temu can successfully transform depends on its ability to achieve breakthroughs in product quality, brand construction, service experience, and compliant operation. The program aims to elevate Chinese manufacturing and establish a stronger global presence for participating companies.

12/30/2025 Logistics Industry Insights
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Chinas Chengming Xingju Expands Crossborder Ecommerce Logistics

Chinas Chengming Xingju Expands Crossborder Ecommerce Logistics

Cheng Ming Xing Ju International Supply Chain, an operator integrating international freight forwarding and software development, focuses on providing comprehensive logistics solutions for cross-border e-commerce sellers. This document provides a detailed analysis of Cheng Ming Xing Ju, covering company overview, reliability assessment, core service analysis, timeliness analysis, delivery size requirements, and pricing standards. It also offers risk warnings and suggestions to help cross-border e-commerce businesses make informed logistics decisions. The aim is to provide a clear understanding of their services and potential benefits.

12/30/2025 Logistics
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Amazon Sellers Face KYC Hurdles and Negative Review Challenges

Amazon Sellers Face KYC Hurdles and Negative Review Challenges

This article delves into strategies for handling negative reviews on Amazon for new products, including identifying the nature of the reviews, adjusting variation strategies, rapidly accumulating positive reviews, and providing excellent after-sales service. It also interprets potential KYC verification requirements on Amazon US, offering advice to sellers on how to respond. The goal is to help sellers navigate crises and achieve stable and sustainable growth. By understanding these challenges and proactively implementing solutions, sellers can mitigate risks and optimize their performance on the Amazon platform.

12/30/2025 Logistics Industry Insights
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Hexing Logistics Under Scrutiny for Crossborder Ecommerce Reliability

Hexing Logistics Under Scrutiny for Crossborder Ecommerce Reliability

This paper delves into Guangzhou Hexing International Freight Forwarding Co., Ltd., evaluating its reliability from various dimensions including company background, service advantages, dedicated line and overseas warehouse layout, timeliness, and domestic pickup capabilities. The analysis indicates that Hexing Logistics has advantages in South China and performs well in the European, American, and Southeast Asian markets. It is suitable for cross-border e-commerce sellers who require stable logistics, but its domestic pickup capabilities need improvement. This study provides a comprehensive overview of Hexing Logistics' strengths and weaknesses.

12/30/2025 Logistics
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USPS Expands Lastmile Delivery to Outside Bidders

USPS Expands Lastmile Delivery to Outside Bidders

USPS plans to open its last-mile delivery network, allowing shippers of all sizes to bid and leverage its extensive infrastructure for faster, more cost-effective delivery. This move aims to boost USPS revenue and enable retailers to offer same-day or next-day delivery options. Industry experts have mixed opinions, citing execution, pricing strategies, and service quality as key determinants of its success. The initiative could significantly impact the competitive landscape of last-mile delivery, but faces challenges in balancing cost efficiency with reliable performance.

02/04/2026 Logistics
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US Railroad Mergers Spark Debate on Manufacturing Impact

US Railroad Mergers Spark Debate on Manufacturing Impact

Chris Jahn, President and CEO of the American Chemistry Council (ACC), expressed concerns regarding the proposed merger between Union Pacific and Norfolk Southern, arguing it could weaken competition, harm service, and ultimately impact U.S. manufacturing. The ACC will actively advocate for regulatory action and emphasize the importance of reforms like reciprocal switching to build a more competitive and reliable rail transportation system. The ACC believes these changes are crucial to ensure efficient and cost-effective transportation for the chemical industry and other sectors reliant on rail freight.

02/04/2026 Logistics Industry Insights
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3PL Firms Drive US Industrial Leasing Growth in Early 2025

3PL Firms Drive US Industrial Leasing Growth in Early 2025

A CBRE report indicates a surge in demand from Third-Party Logistics (3PL) companies in the first half of 2025 within the US industrial real estate leasing market, surpassing traditional retail and e-commerce. This growth is primarily driven by increased corporate outsourcing, e-commerce transformation, and supply chain uncertainties. 3PL providers need to embrace technological innovation and enhance service quality to capitalize on the opportunities presented by this evolving market. The sector's expansion highlights the crucial role of logistics in the modern economy.

02/04/2026 Logistics Industry Insights
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AI Enhances Package Delivery Efficiency and Security

AI Enhances Package Delivery Efficiency and Security

Artificial Intelligence (AI) is reshaping the package delivery industry, enhancing operational efficiency and optimizing customer experience. Companies like FedEx and UPS are leveraging AI to predict delivery times, prevent theft, and automate customer service. AI empowers shippers with data analytics and decision support, but its application faces challenges such as data quality. AI is poised to lead the package delivery industry into a new era of intelligence, efficiency, and convenience. The integration of AI promises to streamline processes and provide better services for both businesses and consumers.

02/04/2026 Logistics Industry Insights
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Mars Invests in Indias Crown Vet to Boost Pet Healthcare

Mars Invests in Indias Crown Vet to Boost Pet Healthcare

Mars has acquired a minority stake in Indian pet healthcare chain Crown Vet, signaling a deepening of its strategy in emerging markets. This move aims to enhance Crown Vet's service capabilities and accelerate Mars' expansion in the pet healthcare sector. The Indian pet market is experiencing rapid growth, and Mars hopes to capitalize on this opportunity by establishing an early presence and building a more comprehensive pet ecosystem. This investment reflects Mars' commitment to the growing pet care market in India and its potential for future development.

02/05/2026 Logistics Industry Insights
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