Tiktok Shop Aims to Improve Seller Experience Scores

Tiktok Shop Aims to Improve Seller Experience Scores

This article addresses the challenge of improving TikTok Shop experience scores, especially for shops below 4.5. It provides refined operational strategies by analyzing the importance of the experience score. A phased improvement plan is proposed: high-scoring shops should focus on order fulfillment and customer service, while low-scoring shops should use promotional items to attract traffic and optimize customer service and delivery. The core lies in product selection, shipping, and after-sales service to ensure a steady increase in the experience score.

01/16/2026 Logistics Encyclopedia
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Guangzhous Banggood Struggles Amid Ecommerce Downturn

Guangzhous Banggood Struggles Amid Ecommerce Downturn

Banggood's early holiday break reflects the difficulties faced by cross-border e-commerce: sluggish markets, high costs, and intense competition. Breaking through requires refined operations, diversified markets, and product innovation. Companies should also shoulder social responsibility during challenging times. The situation highlights the need for businesses to adapt to the evolving global market and prioritize sustainable growth strategies rather than solely focusing on short-term gains. This includes investing in employee training and exploring new revenue streams to mitigate future risks.

01/16/2026 Logistics Industry Insights
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Temu Gains Popularity Among US Shoppers With Discounts

Temu Gains Popularity Among US Shoppers With Discounts

Temu, leveraging the C2M model and social media marketing, has rapidly risen in the US market, catering to consumers' demand for cost-effective products amidst high inflation. Drawing on the successful experience of SHEIN, Temu is poised to create a new wave in the US e-commerce market. However, its future development still faces challenges. The C2M model allows Temu to directly connect with manufacturers, reducing costs and offering competitive pricing. Its aggressive marketing strategy has also contributed to its rapid growth.

01/16/2026 Logistics Industry Insights
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Temus Discounts Mask Scams Ecommerce Sellers Warned

Temus Discounts Mask Scams Ecommerce Sellers Warned

This article exposes the recent surge in Temu recruitment scams, warning cross-border e-commerce sellers to be wary of fraudulent schemes that use high "signing fees" as bait. It emphasizes the importance of joining Temu through official channels to avoid falling victim to false recruitment information and protect their rights. Sellers are advised to participate in cross-border e-commerce rationally and avoid believing in unverified offers. This helps ensure a secure and legitimate entry into the Temu marketplace.

01/16/2026 Logistics Industry Insights
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Ecommerce Faces 279B Holiday Returns Surge

Ecommerce Faces 279B Holiday Returns Surge

U.S. online shopping returns are projected to reach $279.03 billion this year, doubling pre-pandemic levels, driven by inflation and 'buy now, return later' practices. This high return rate erodes e-commerce profits, posing challenges for sellers. Optimizing product information, improving service, and refining logistics are key solutions. Amazon's extended return periods exacerbate logistics pressure, and the return surge may persist until January. Retailers are struggling to manage the costs and complexities associated with the increasing volume of returned goods.

01/16/2026 Logistics Industry Insights
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Crossborder Ecommerce Hit by Shenzhen Freight Forwarder Collapse

Crossborder Ecommerce Hit by Shenzhen Freight Forwarder Collapse

A Shenzhen-based freight forwarding company's financial problems have resulted in substantial detention charges, raising concerns about cross-border e-commerce logistics risks. High detention fees and shipping disruptions are contributing to frequent freight forwarder crises. Cross-border e-commerce sellers should carefully select freight forwarders, strengthen risk management practices, and stay informed about industry trends to protect their interests. This situation highlights the need for due diligence and proactive measures to mitigate potential losses associated with unstable freight forwarding services.

01/16/2026 Logistics
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Banggood Cuts Jobs Amid Crossborder Ecommerce Challenges

Banggood Cuts Jobs Amid Crossborder Ecommerce Challenges

The 'standby employment' incident involving some employees at Banggood in Guangzhou reflects the challenges facing the cross-border e-commerce industry. External factors such as the pandemic, geopolitical risks, and high inflation, coupled with internal pressures like tightened platform policies and rising logistics costs, have led to business difficulties. Cross-border e-commerce companies need to actively transform and upgrade through refined operations, diversified channel expansion, technological innovation, and compliant operations to survive and thrive in the fierce market competition.

01/16/2026 Logistics Industry Insights
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Fedex Pilot Pension Dispute Risks Holiday Delivery Disruptions

Fedex Pilot Pension Dispute Risks Holiday Delivery Disruptions

Labor negotiations between FedEx Express and the Air Line Pilots Association are centered on pension issues, with both parties seeking expedited mediation to avoid disruptions during the peak season. The company's financial pressures and increased industry competition are complicating the negotiations. Experts suggest flexible pension plans, performance-based incentives, and transparent communication as potential solutions. The goal is to reach a mutually agreeable resolution that addresses both the pilots' retirement security and FedEx's financial stability, especially crucial during the high-demand holiday period.

01/16/2026 Logistics
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Aviation Industry to See Steady 39 Profit Growth by 2026

Aviation Industry to See Steady 39 Profit Growth by 2026

The International Air Transport Association (IATA) forecasts that the global airline industry will achieve stable profitability by 2026, with a net profit margin projected at 3.9%, despite facing multiple challenges. Passenger and cargo volumes continue to grow, and fuel costs are decreasing, but supply chain issues and regulatory pressures persist. The report also highlights the resilience of air cargo and high levels of passenger satisfaction with air travel. The industry is navigating a complex landscape to achieve sustainable financial performance.

01/16/2026 Logistics Industry Insights
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Accelerating The Construction Of A Modern Railway Logistics System To Reduce Logistics Costs Across The Society

Accelerating The Construction Of A Modern Railway Logistics System To Reduce Logistics Costs Across The Society

China's modern railway logistics system is rapidly advancing to reduce overall logistics costs and support the development of the real economy. With the 'Single Document' model of the Iron-Sea Express, companies can simplify logistics connections and increase transportation efficiency by 40%. To date, 165 railway logistics bases have been established, with 340 direct express freight routes in operation and 186 logistics bundle projects underway. Future efforts will focus on enhancing key regional infrastructures to improve competitive transport markets and promote high-quality economic growth.

07/21/2025 Logistics
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