The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Cold Chain Warehousing Adapts to Postpandemic Market Shifts

Cold Chain Warehousing Adapts to Postpandemic Market Shifts

According to a report by Colliers, the cold chain storage industry is undergoing transformation, with a stark contrast between post-pandemic market demand and construction speed. Faced with high vacancy rates and inflationary pressures, developers need to reshape their architectural strategies to enhance industry efficiency and sustainability.

08/06/2025 Warehousing
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Global Shipping Delays Persist After Customs Clearance

Global Shipping Delays Persist After Customs Clearance

The delivery time of international express after arrival is affected by factors such as customs clearance, logistics delivery, express companies, and force majeure, typically requiring 3-10 business days. Understanding these factors helps cross-border e-commerce sellers estimate logistics time and improve customer satisfaction. This includes customs processing efficiency, the express company's operational capacity, and potential unforeseen delays. Accurate estimation leads to better customer expectations and a smoother overall experience.

11/03/2025 Logistics Encyclopedia
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Exploring Freetown A Strategic Port City In Sierra Leone

Exploring Freetown A Strategic Port City In Sierra Leone

Freetown is a key port in Sierra Leone, benefiting from its strategic location and facilities, which lay the groundwork for cargo handling and foreign trade development. The port's seven berths and convenient railway connections present excellent opportunities for business collaboration and economic growth, making it an ideal choice for exploring the West African market.

07/24/2025 Port Encyclopedia
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Northeast Chinas Delivery Drivers Embrace Warm Hospitality

Northeast Chinas Delivery Drivers Embrace Warm Hospitality

This article delves into the unique way Northeasterners send express deliveries, showcasing their straightforward and genuine personality through preparation, form filling, weighing, packing, and tracking. It also explores the dedication and efforts of delivery personnel within the Northeastern express delivery culture, along with essential precautions during the shipping process. Ultimately, it reveals the human touch and warmth behind the express delivery experience of 'Lao Tie' (a colloquial term for close friends) in Northeast China.

12/30/2025 Logistics Encyclopedia
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