DHL Invests 20M to Expand Delivery Services in Philadelphia NJ

DHL Invests 20M to Expand Delivery Services in Philadelphia NJ

DHL is investing $20 million to open new service centers in Philadelphia and New Jersey, aiming to enhance express delivery processing capabilities and service quality. The expansion and equipment upgrades will boost import package processing capacity by 50% and export capacity by 30%. First-time delivery times will be reduced by 30 minutes, providing consumers with faster and more reliable express services. The expansion also extends DHL's service area to northern Delaware, improving logistics efficiency and supporting the growth of e-commerce businesses by providing faster and more efficient delivery options.

01/19/2026 Logistics
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XPO Logistics Keeps Conway Truckload to Enhance Crossborder Growth

XPO Logistics Keeps Conway Truckload to Enhance Crossborder Growth

XPO Logistics has decided to retain its trucking business acquired through the Con-way acquisition. This decision aims to strengthen its integrated supply chain service capabilities, deepen its presence in the US-Mexico cross-border transportation market, and generate synergies with other business units. This move reflects the rise of integrated logistics service providers in the market. XPO Logistics hopes to further enhance its comprehensive service capabilities and improve its competitiveness by integrating the trucking business. The company sees trucking as a key component in providing end-to-end solutions for its customers.

01/19/2026 Logistics
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Inland Container Depots Key Hubs and Development Potential in Global Logistics

Inland Container Depots Key Hubs and Development Potential in Global Logistics

Inland Container Depots (ICDs) are crucial transit nodes in global logistics networks, providing storage, customs clearance, and other services for importers, exporters, and logistics service providers. The advantages of ICDs include alleviating port congestion and making efficient use of resources. Their operational processes encompass container arrival, registration, storage, customs clearance, and dispatch, with costs varying based on location and service specifics.

07/24/2025 Logistics
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Chongqings Nanan District Adopts Streamlined Doortodoor Logistics

Chongqings Nanan District Adopts Streamlined Doortodoor Logistics

Door-to-door oversized logistics services in Nan'an District, Chongqing, are gaining popularity due to their time-saving convenience, transparent pricing, and attentive service. This service offers a new option for residents moving large items. This article details the operational process, precautions, and frequently asked questions related to this service. It aims to provide a helpful reference for residents who require assistance with moving bulky goods within Nan'an District.

12/30/2025 Logistics
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Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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USPS Ends Discounts for Consolidators to Boost Ground Advantage

USPS Ends Discounts for Consolidators to Boost Ground Advantage

The United States Postal Service (USPS) is adjusting its partnerships with parcel consolidators by eliminating Negotiated Service Agreement (NSA) discounts. This move aims to improve network efficiency and promote the USPS Ground Advantage service. This change may lead to increased costs for shippers, intensify market competition, and potentially impact USPS's market share. The strategy shift reflects USPS's efforts to optimize its operations and compete more effectively in the evolving shipping landscape.

01/15/2026 Logistics
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Temus Testing Policy Raises Seller Compliance Costs

Temus Testing Policy Raises Seller Compliance Costs

New regulations on the Temu platform will take effect on October 1st, exclusively recognizing testing reports issued by service market institutions approved by Temu. This covers both full-service and semi-service products. The move aims to strengthen product quality supervision, but may increase compliance costs for merchants. Merchants should proactively respond by partnering with platform-approved institutions and improving product quality to adapt to the new regulations.

01/19/2026 Logistics
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UPS Expands Global Express Freight to Boost Supply Chains

UPS Expands Global Express Freight to Boost Supply Chains

UPS introduces its International Heavyweight Air Freight service, offering enhanced speed and reliability while simplifying processes. This service targets industries such as industrial manufacturing and automotive, aiming to facilitate global trade by providing faster and more dependable transportation for heavy goods. The new service is designed to accelerate supply chains and improve overall efficiency for businesses engaged in international commerce, leveraging UPS's extensive global network and expertise in air freight logistics.

01/26/2026 Logistics
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Arrive Logistics Raises 300M for Tech Growth Expansion

Arrive Logistics Raises 300M for Tech Growth Expansion

Arrive Logistics secured over $300 million in funding led by ATL Partners. This investment will accelerate technological innovation and service upgrades. The company plans to increase investment in talent development, service expansion, and technological innovation, building a professional service team to meet diverse needs and improve operational efficiency. This aims to deliver a superior experience for both customers and carriers, jointly building a more efficient and intelligent logistics ecosystem.

01/30/2026 Logistics
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South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

Pet brand YP partnered with Callnovo's South American call center to solve technical support challenges, significantly improving after-sales service efficiency and user satisfaction. With 24/7 availability, native-speaking technical experts, and a professional customer service system, YP's first-time resolution rate for technical issues increased to 90%, and user satisfaction reached 95%. This partnership successfully transformed YP's strategy from reactive support to service leadership, enhancing brand competitiveness.

02/03/2026 Logistics Industry Insights
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