Ecommerce Firms Face Challenges in International Returns Management

Ecommerce Firms Face Challenges in International Returns Management

This article provides a detailed analysis for cross-border e-commerce sellers and foreign trade professionals regarding various reasons why international express shipments might be returned. It covers issues such as address problems, customs clearance difficulties, and packaging concerns. Furthermore, it offers practical tips and a 'pitfall avoidance' guide to help readers minimize the risk of return shipments and ensure successful delivery of goods. The aim is to provide actionable insights to navigate the complexities of international shipping and reduce potential losses associated with returned packages.

11/03/2025 Logistics Encyclopedia
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South Korea Tightens Rules on Overseas Ecommerce Firms

South Korea Tightens Rules on Overseas Ecommerce Firms

South Korea plans to revise the Electronic Commerce Act, requiring cross-border e-commerce platforms like Temu and AliExpress to appoint domestic agents in Korea to address consumer rights issues. The new regulations also cover consumer information protection and advertising standards, aiming to create a safer and more reliable cross-border e-commerce environment for Korean consumers. This may encourage cross-border e-commerce platforms to adopt a more localized approach in their operations within South Korea, enhancing consumer protection and ensuring compliance with local laws.

11/03/2025 Logistics
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US Railroads Face Labor Disputes Supply Chain Risks

US Railroads Face Labor Disputes Supply Chain Risks

The US rail transport system faces a supply chain crisis stemming from labor rights issues. This analysis examines the challenges faced by rail workers under the Precision Scheduled Railroading (PSR) model, leading to declining service quality and supply chain disruptions. It highlights the necessity of improving labor rights and suggests enhanced collaboration between rail companies, unions, and the government to reshape rail transport. Addressing worker concerns is crucial for restoring efficiency and reliability within the rail network and mitigating its impact on the broader supply chain.

11/03/2025 Logistics Industry Insights
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The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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South Korean Shipping Companies Tackle Challenges: The Competitive Path of Large Container Ships

South Korean Shipping Companies Tackle Challenges: The Competitive Path of Large Container Ships

As competition intensifies in the global shipping market, South Korean shipping companies urgently need to acquire ultra-large container ships to reduce costs and enhance their market competitiveness. However, liquidity issues and financing difficulties complicate this goal. Additionally, overcapacity in the industry and falling freight rates pose challenges to profitability. Regulatory authorities oppose the merger of two companies, citing potential negative impacts on the overall economy. In the future, businesses must find a breakthrough between new ship investments and market adaptation, with hopes for a recovery.

07/21/2025 Logistics
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Amazon Sellers Advised to Use FBM Vacation Mode for Chinese New Year

Amazon Sellers Advised to Use FBM Vacation Mode for Chinese New Year

This article provides a detailed Chinese New Year holiday guide for Amazon FBM sellers. It focuses on how to properly activate the "Vacation Mode" to ensure sellers can rest peacefully during the holiday and avoid order issues. It also shares important considerations after activating "Vacation Mode" and other supplementary methods to help sellers better manage their stores and enjoy a relaxing and happy Chinese New Year. The guide aims to minimize disruptions and maintain a positive customer experience while the seller is on vacation.

01/04/2026 Logistics Encyclopedia
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Amazon FBA Sellers Face Rising Shipment Rejection Risks

Amazon FBA Sellers Face Rising Shipment Rejection Risks

This article provides an in-depth analysis of common reasons for Amazon FBA shipment rejection, such as unpaid duties, non-compliance with delivery standards, and canceled shipments. It offers detailed solutions, including using DDP Incoterms, selecting cooperative carriers, and timely communication, to help you avoid pitfalls and ensure smooth warehouse entry, reducing operational risks. By understanding these issues and implementing the proposed solutions, sellers can significantly improve their FBA performance and minimize the chances of rejection, leading to a more efficient and profitable operation.

01/04/2026 Logistics Encyclopedia
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Ecommerce Sellers Face Account Freezes Over 100 Trademark Claims

Ecommerce Sellers Face Account Freezes Over 100 Trademark Claims

Cross-border e-commerce sellers beware! A significant trademark infringement case involving the term "100%" has emerged, leading to the freezing of over 130 seller accounts. The trademark includes both textual and graphical representations and is registered in multiple countries globally. Sellers are advised to thoroughly review their product listings to avoid using the term "100%" and conduct trademark searches to ensure compliance and avoid potential legal issues. Operating legally and respecting intellectual property rights is crucial for sustainable business in the global marketplace.

01/04/2026 Customs Knowledge
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Amazon Germany Requires WEEE Compliance to Avoid Product Delistings

Amazon Germany Requires WEEE Compliance to Avoid Product Delistings

This article provides a detailed explanation of the WEEE registration number upload process on Amazon Germany. It addresses the compliance challenges faced by sellers, offering a clear operational guide and answers to frequently asked questions. The aim is to help sellers avoid product removal risks due to WEEE issues and ensure compliant operations in the German market. The guide covers the necessary steps for uploading the registration number and provides troubleshooting tips for common errors, ultimately helping sellers maintain a smooth and compliant presence on Amazon Germany.

01/04/2026 Logistics
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Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang's Seller Central recently experienced a sudden outage, hindering seller operations and potentially impacting consumer experience. The platform initially cited network issues as the cause, but reports suggest a possible link to the surge of Chinese sellers. The incident has raised concerns within the industry regarding the technical support capabilities of e-commerce platforms. The outage caused significant disruption for sellers relying on the platform for their business activities, and questions are being asked about Coupang's preparedness for handling increased traffic and seller volume.

01/04/2026 Logistics Industry Insights
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