Small Businesses Gain Edge with Personalized Holiday Shopping
An ActiveCampaign study reveals that 84% of consumers plan to shop at small businesses during the holiday season, with nearly 60% willing to pay more for their products. Gen Z and Baby Boomers show a stronger preference for small businesses. However, trust and convenience remain challenges. Personalized experiences and social media marketing are crucial for small businesses to enhance their competitiveness during this period. They need to leverage these strategies to attract and retain customers in the face of larger competitors.
