Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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China Expands Service Trade with New Negative List

China Expands Service Trade with New Negative List

The Ministry of Commerce is fully implementing the negative list for cross-border service trade, aiming to enhance the level of opening-up, boost market vitality, and promote economic transformation and upgrading. The new policy clarifies the admission "baseline", improves policy transparency, and actively aligns with international rules, bringing new development opportunities for enterprises. Companies should pay close attention to policy trends, adjust their strategies, and operate in compliance to seize the benefits of opening-up. This initiative is expected to foster a more dynamic and competitive environment for the service sector.

11/03/2025 Logistics
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Amazon Expands FBA Resale Program for Returns in Europe

Amazon Expands FBA Resale Program for Returns in Europe

Amazon Europe launched the FBA Grading and Resale program to help sellers re-evaluate and grade returned products for resale, reducing return losses, optimizing resource allocation, and meeting diverse consumer needs. Implemented in select European marketplaces, this program offers sellers a novel returns solution, promoting sustainable development within the e-commerce market. It allows returned items to be assessed and sold at a discount, providing a win-win for both sellers looking to recoup losses and budget-conscious buyers. This initiative aims to improve efficiency and reduce waste in the returns process.

11/03/2025 Logistics
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Dongguan Launches Trial Operation of China-europe Railway Express (guangdong-manzhouli-russia): Opening a New Logistics Channel

Dongguan Launches Trial Operation of China-europe Railway Express (guangdong-manzhouli-russia): Opening a New Logistics Channel

On September 25, 2023, the Dongguan Shilong officially launched the trial operation of the China-Europe Railway (Guangdong-Manzhouli-Russia), marking the opening of this international logistics channel. The train is expected to cover over 11,000 kilometers in just 15 days, linking trade between China and Russia. Since its operations began in 2013, the Shilong Logistics Center has continuously provided efficient logistical services for trade with Central Asia and Central Europe. The launch of this route will enhance the construction of the Sino-Russian trade industrial park and promote regional economic development.

09/26/2023 Logistics
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Shenzhen Customs Drives Innovation Measures to Stabilize Growth for Foreign Trade Enterprises

Shenzhen Customs Drives Innovation Measures to Stabilize Growth for Foreign Trade Enterprises

In the first three quarters of this year, the Qianhai Bay Free Trade Port in Shenzhen achieved a cross-border e-commerce clearance value of 430 million yuan, a staggering increase of 48.5 times year-on-year. This remarkable growth is attributed to innovative measures introduced by Shenzhen Customs, such as expedited clearance and integrated operations within the port area, which significantly improved efficiency and reduced costs for businesses. Moreover, the development of foreign trade enterprises was further promoted through internet platforms and dedicated services, enhancing the appeal of the free trade zone.

11/10/2023 Logistics
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Yingkou Port: Supporting the Belt and Road Strategy, Creating a New Landscape for Container Transportation

Yingkou Port: Supporting the Belt and Road Strategy, Creating a New Landscape for Container Transportation

Yingkou Port actively participates in the Belt and Road initiative, with a 4% increase in throughput in the first three quarters. Both foreign trade and container volumes have significantly risen, and new international trains to Europe have been launched, establishing a sea-rail intermodal network that enhances its role as a key transit hub in Northeast Asia. Domestic trade routes cover over 30 ports with 420 flights, promoting the port's digital transformation and integration into cross-border e-commerce. Yingkou Port demonstrates great development potential, contributing to regional economic growth.

11/21/2023 Logistics
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Exploring the Nature of Contracts Between Freight Forwarders and Shippers in International Trade

Exploring the Nature of Contracts Between Freight Forwarders and Shippers in International Trade

This case study explores the complexities of the contractual nature between freight forwarders and shippers. With the development of international cargo transportation, maritime freight forwarders can act as either agents or carriers, leading to disputes regarding legal relationships. The crux lies in whether both parties negotiated freight for the entire transport; if the agent's role is not explicitly defined, they may be regarded as the carrier. The findings indicate that specific expressions of intent and the classification of cost types are crucial in determining the nature of the legal relationship.

07/28/2025 Logistics
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WCO Program Modernizes Uzbekistans Customs Operations

WCO Program Modernizes Uzbekistans Customs Operations

The World Customs Organization (WCO), through its Global Trade Facilitation Programme (GTFP), is assisting Uzbekistan in enhancing its customs strategic planning capabilities. This initiative aims to help the State Customs Committee (SCC) of Uzbekistan build a more efficient and intelligent customs system by developing strategic roadmaps and designing Key Performance Indicators (KPIs). The goal is to embrace openness and digital transformation, improve trade facilitation, and ultimately promote national economic development. The project focuses on strengthening Uzbekistan's ability to implement modern customs practices and contribute to regional and global trade.

01/05/2026 Customs Knowledge
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WCO Advocates Sustainable Goals at UNCTAD Nairobi Summit

WCO Advocates Sustainable Goals at UNCTAD Nairobi Summit

The WCO reaffirmed its commitment to the SDGs, promoting trade facilitation tools and actively participating in addressing e-commerce challenges. These efforts aim to foster inclusive and equitable global trade. The WCO's focus on sustainable development ensures that trade practices are environmentally sound and socially responsible. By streamlining cross-border transactions and simplifying customs procedures, the WCO facilitates efficient and cost-effective trade for businesses of all sizes, particularly benefiting SMEs. Ultimately, the WCO strives to create a more level playing field in international trade, enabling greater participation and shared prosperity.

01/05/2026 Customs Knowledge
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WCO Enhances Nigeria Ghana Customs to Boost Trade

WCO Enhances Nigeria Ghana Customs to Boost Trade

With WCO support, Nigeria and Ghana jointly organized a training of trainers program on valuation, aiming to enhance customs valuation capabilities and promote trade facilitation in both countries. Following the termination of contracts with private inspection companies and the return of valuation responsibilities to customs, this training covered technical valuation, valuation control, and trainer skills. The goal is to strengthen the national valuation trainer pool in both countries, injecting new momentum into trade development in West Africa. This initiative is expected to improve valuation accuracy and efficiency, ultimately contributing to smoother trade flows.

01/05/2026 Customs Knowledge
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