Amazon Unveils Global Supply Chain Service for Sellers

Amazon Unveils Global Supply Chain Service for Sellers

Amazon introduces "Amazon Supply Chain," a comprehensive solution offering end-to-end, fully managed services from factory to customer. This solution integrates AGL, PCP, AWD, FBA, MCF, and other services, aiming to simplify supply chain management for cross-border e-commerce sellers. It helps reduce costs, improve efficiency, expand sales channels, and enhance customer satisfaction, ultimately assisting sellers in achieving business growth. The service acts like a 'nanny' for sellers, handling all aspects of the supply chain.

12/30/2025 Logistics
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Thai Airways Cargo Expands Tracking and Service Options

Thai Airways Cargo Expands Tracking and Service Options

This article provides a comprehensive overview of Thai Airways' air cargo services, covering its route network, cargo tracking, airway bill number rules, exception handling, factors affecting transit time, customer service channels, special cargo transportation requirements, fee structure, and service network in China/Asia. It aims to offer a detailed air freight guide for import and export companies, cross-border e-commerce businesses, and individual users. This guide helps navigate Thai Airways cargo options and understand the logistics involved in shipping goods via air freight with Thai Airways.

12/30/2025 Airlines
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Ebay Customer Service Roles Challenges and Career Growth

Ebay Customer Service Roles Challenges and Career Growth

This article provides an in-depth analysis of the responsibilities, workload factors, and career prospects of eBay customer service representatives. Their tasks include responding to emails, processing orders, managing product reviews, and collecting buyer information. Workload is affected by company size, job responsibilities, and individual capabilities. Through continuous learning and experience accumulation, eBay customer service representatives can advance to senior customer service roles, customer service supervisors, or even transition to store operations, achieving career development.

12/30/2025 Logistics Encyclopedia
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DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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USPS Tenyear Plan Aims to Revive Struggling Service

USPS Tenyear Plan Aims to Revive Struggling Service

The United States Postal Service (USPS) faces significant financial challenges, with widening losses in the third quarter. Despite overall operating revenue growth, the net loss reached $3.0 billion. Marketing mail rebounded, but shipping and package revenue declined. USPS is actively pursuing a ten-year reform plan aimed at achieving financial sustainability and improving service quality. However, it still faces challenges such as market competition and labor costs. The successful implementation of the reform plan will determine the future of the USPS.

01/15/2026 Logistics
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Analyzing The Freight Booking Process Under Dual Trade Models

Analyzing The Freight Booking Process Under Dual Trade Models

This article discusses the booking and customs operation processes when transporting goods that involve two different trade methods for the same cargo. It emphasizes the importance of manual authorization and highlights potential risks associated with overloading shipments. The article suggests maintaining clear communication with clients to ensure smooth logistics operations and to prevent economic losses due to customs issues.

07/15/2025 Logistics Encyclopedia
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China's Export Dilemma: Buyout vs. Agency Trade Models Compared

China's Export Dilemma: Buyout vs. Agency Trade Models Compared

The difference between buying export and agent export lies in the former referring to exports conducted through an entity with export rights when lacking such rights, while the latter involves an authorized exporter acting as an agent to ensure foreign exchange repatriation. Buying export does not enjoy tax rebates, whereas agent export can apply for them. Understanding these distinctions is crucial for foreign trade operations.

07/28/2025 Customs Knowledge
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Douyin Drives Shift from Shelf to Interestbased Ecommerce Models

Douyin Drives Shift from Shelf to Interestbased Ecommerce Models

This paper delves into the distinctions between shelf e-commerce and interest-based e-commerce, using Douyin e-commerce as a case study to explore how interest-based platforms are incorporating shelf e-commerce functionalities. It also examines brand operational strategies across different platforms. The article argues that the future of e-commerce lies in the convergence of shelf and interest-based models, catering to diverse consumer shopping preferences. This fusion aims to provide a more comprehensive and engaging shopping experience for users.

01/07/2026 Logistics Encyclopedia
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Shopees Operational Models and Store Strategies in Southeast Asia

Shopees Operational Models and Store Strategies in Southeast Asia

This article deeply analyzes the advantages and disadvantages of three Shopee operation models (boutique, mass-market, and store cluster), focusing on the feasibility and cost of the store cluster model to help you choose the most suitable approach for Southeast Asian e-commerce. Understanding the market, mastering the strategies, and emphasizing differentiation are key to the success of store clusters. The article provides insights into navigating the complexities of Shopee and optimizing your store strategy for maximum profitability.

01/06/2026 Logistics Industry Insights
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