Retailers Adapt Lastmile Delivery Strategies for Postpandemic Demand
Post-pandemic, last-mile delivery faces challenges including rising customer expectations, increasing cost pressures, accelerating technological changes, heightened environmental requirements, and growing supply chain uncertainties. This paper delves into five key trends shaping last-mile delivery: customer-centricity, lean operations, technology enablement, green logistics, and resilient supply chains. It provides logistics companies with strategies to address these challenges and build efficient, intelligent, and sustainable last-mile delivery systems. The focus is on adapting to the evolving landscape and leveraging innovation for a competitive edge.
