New IATA Course Aims to Boost Airline Customer Service

New IATA Course Aims to Boost Airline Customer Service

The International Air Transport Association (IATA) offers the 'Airline Customer Service' course to enhance the service skills of frontline customer service staff, addressing industry changes driven by the internet and social media. The course covers communication skills, cross-cultural awareness, and stress management. Through online self-study and examinations, participants can earn an IATA certificate, ultimately improving the customer service level of airlines. This program equips professionals with the necessary tools to excel in today's dynamic aviation landscape and provide exceptional customer experiences.

01/08/2026 Airlines
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Chinese Firm Wins Major Lighting Contracts with Snapon Bahco

Chinese Firm Wins Major Lighting Contracts with Snapon Bahco

Xiamen East-on Technology Co., Ltd. has become a core supplier for international giants like Snap-on and Proto due to its deep cultivation in the professional mobile lighting tools field. The company's revenue is steadily growing, but gross profit margin faces challenges. This IPO presents both opportunities and challenges, making its future development worth anticipating. The company specializes in providing high-quality lighting solutions and navigating the complexities of cross-border e-commerce and supply chain management to serve its global clientele.

01/04/2026 Logistics Industry Insights
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Reels Vs Tiktok Choosing the Right Shortvideo Platform for Brands

Reels Vs Tiktok Choosing the Right Shortvideo Platform for Brands

Instagram Reels and TikTok are two major platforms for short video marketing, each with its own advantages. This article provides an in-depth comparative analysis of Reels and TikTok across seven dimensions: video length, music copyright, editing tools, algorithm mechanisms, monetization, user demographics, and data analytics. The goal is to help brand marketers choose the most suitable platform for their needs and achieve precise marketing results. This comparison will highlight the key differences, enabling informed decisions for effective short-form video strategies.

01/04/2026 Logistics Industry Insights
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Amazon Enhances Ad Targeting to Boost Advertiser ROI

Amazon Enhances Ad Targeting to Boost Advertiser ROI

This article provides an in-depth analysis of Amazon Display Ads' four new audience types: In-market, Lifestyle, Interests, and Life Events. It emphasizes data-driven decision-making and offers practical guidance to help advertisers effectively leverage these tools to improve advertising ROI. The article also compares Display Ads audiences with Amazon DSP, assisting sellers in choosing the most suitable advertising strategy. By understanding the nuances of each audience type and platform, advertisers can optimize their campaigns for maximum reach and impact.

01/04/2026 Logistics Industry Insights
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Ebay Sellers Face Challenges With Unpaid Items Reputation Risks

Ebay Sellers Face Challenges With Unpaid Items Reputation Risks

This article provides a detailed guide for eBay sellers on how to handle unpaid items. It offers clear instructions on filing a dispute, involving eBay support, communicating with buyers, and ultimately resolving the issue. Furthermore, it shares practical tips for preventing unpaid items, helping sellers protect their rights and improve their store's reputation. This guide aims to equip sellers with the knowledge and tools necessary to navigate the challenges associated with unpaid items and maintain a positive selling experience on eBay.

01/04/2026 Logistics Encyclopedia
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Amazon Japan Ends Select Brand Analytics Reports for Sellers

Amazon Japan Ends Select Brand Analytics Reports for Sellers

Amazon Japan's Brand Analytics tool is undergoing changes, with the discontinuation of Product Comparison and Alternative Purchase reports. Sellers need to reassess their data analysis strategies, focusing on other available Brand Analytics reports or exploring third-party tools. Adapting to these changes is crucial for optimizing operations and improving sales performance. Sellers should proactively seek alternative data sources to maintain a competitive edge in the Amazon Japan marketplace. This adjustment requires flexibility and a strategic approach to data interpretation and decision-making.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Sales Drop Due to Listing Flaws

Amazon Sellers Face Sales Drop Due to Listing Flaws

Amazon sellers often face sudden sales drops, frequently overlooking hidden issues like Listing category nodes. The "Product Sales Growth Optimizer" can pinpoint problems, such as declining category conversion rates, allowing for timely contact with customer service for resolution. Detailed operation is crucial for success on Amazon. Utilize platform tools effectively to optimize Listings and enhance competitiveness. Ignoring these hidden factors can severely impact sales and overall performance. Regular monitoring and proactive adjustments are key to maintaining a healthy sales trajectory.

12/29/2025 Logistics Industry Insights
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Guide Using Whatsapp for Global Trade Expansion

Guide Using Whatsapp for Global Trade Expansion

This article provides an in-depth analysis of WhatsApp's application in foreign trade customer acquisition, offering comprehensive guidance from account acquisition and practical tips to advanced tools. Driven by data analysis strategies, it helps foreign trade companies improve customer reach and order conversion rates, achieving refined operations. Learn how to effectively leverage WhatsApp for lead generation, customer engagement, and ultimately, boosting your international sales through strategic implementation and data-driven insights. This guide covers essential aspects to maximize your WhatsApp marketing efforts.

12/29/2025 Logistics Encyclopedia
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Amazon Sellers Boost Sales with ASIN Matrix Ad Strategies

Amazon Sellers Boost Sales with ASIN Matrix Ad Strategies

This article provides an in-depth analysis of the Amazon ASIN matrix, tailored for sellers to develop refined advertising strategies based on the product lifecycle. By categorizing ASINs into Rising Stars, Mainstays, Potentials, and Long Tails, it offers customized advertising solutions. The article also introduces official Amazon advertising diagnostic tools to help sellers improve advertising effectiveness and create best-selling products. This approach allows for targeted campaigns and optimized ad spend, leading to increased sales and overall success on the Amazon platform.

12/29/2025 Logistics Industry Insights
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Ebay Sellers Guide Tips to Grow Your Online Store

Ebay Sellers Guide Tips to Grow Your Online Store

This article delves into the operational methods for sustained sales on eBay stores, covering key aspects such as product selection and listing, Listing optimization, account performance, and data analysis. By focusing on precise product selection, efficient listing processes, optimizing Listings for search, maintaining account reputation, and leveraging data analytics tools, this guide aims to help sellers build eBay stores that consistently generate sales. It provides practical strategies for improving visibility, attracting buyers, and ultimately achieving sustainable success on the eBay platform.

12/31/2025 Logistics Encyclopedia
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