Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Douyin Shops Adopt Multiaccount Strategies for Growth

Douyin Shops Adopt Multiaccount Strategies for Growth

This article provides an in-depth analysis of the multi-account binding rules for TikTok Shop, detailing the differences in the number of accounts that can be bound based on different store types and the operational procedures. It also offers alternative solutions such as the TikTok Affiliate Program. The article emphasizes data-driven strategies and compliant operations to help merchants effectively manage a multi-account matrix and boost store sales. This allows for broader reach and increased visibility within the TikTok ecosystem.

01/06/2026 Logistics Encyclopedia
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Walmart Sellers Turn to Social Media Amid Challenges

Walmart Sellers Turn to Social Media Amid Challenges

Walmart's advertising integration with social media platforms presents new traffic opportunities for sellers. However, challenges remain, including complex platform operations and insufficient data analysis. This article analyzes how successful sellers break through these obstacles by leveraging ERP systems for efficiency, preventing copycat sellers, optimizing listings, monitoring rankings, managing WFS inventory, and accurately calculating profits. It also emphasizes the importance of selecting a suitable Service Provider Network (SPN) partner to navigate these complexities and maximize returns within the Walmart marketplace ecosystem.

01/06/2026 Logistics Industry Insights
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AI Assistants Evolve From Chatgpt to Jarvislike Capabilities

AI Assistants Evolve From Chatgpt to Jarvislike Capabilities

This paper explores the evolution from ChatGPT voice interaction to Jarvis-like AI assistants. By analyzing the sci-fi prototype of Jarvis, the technical principles of ChatGPT, and its plugin ecosystem, it elucidates the crucial role of voice interaction in enhancing user experience. The paper also envisions the application prospects of AI assistants in education, entertainment, and work efficiency improvement. Finally, it presents the challenges and opportunities facing future development, highlighting the potential for more personalized and intuitive AI interactions.

01/06/2026 Logistics Industry Insights
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Amazon Shopify Compete for Sellers with Warehousing Strategies

Amazon Shopify Compete for Sellers with Warehousing Strategies

The competition between Amazon and Shopify for sellers is intensifying. Amazon's launch of the 'Unlimited Storage' program aims to build a super supply chain. Shopify, on the other hand, is warning against 'Buy With Prime' to defend its ecosystem. These moves by the giants aim to win seller loyalty by providing more comprehensive and attractive services, signaling a new round of reshuffling in the e-commerce industry. The battleground is shifting towards offering superior infrastructure and control over the seller experience.

01/06/2026 Logistics Industry Insights
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Douyin Shop Dropshippers Adapt to New Regulations

Douyin Shop Dropshippers Adapt to New Regulations

The Douyin Shop dropshipping model isn't dead. While new regulations restrict proxy shopping software, authorized distribution platforms remain viable. Merchants should proactively seek partnerships with manufacturers, join official supply chain platforms, or choose authorized platforms for order placement. By standardizing operations and adapting to the evolving landscape, sellers can achieve sustainable growth within the Douyin e-commerce ecosystem. Focusing on compliant practices and building strong supplier relationships are key to navigating the new regulations and thriving in the long term.

01/06/2026 Logistics Industry Insights
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Douyin Expands into Image Content to Rival Xiaohongshu

Douyin Expands into Image Content to Rival Xiaohongshu

Douyin is heavily investing in image-text content marketing to address gaps in its e-commerce ecosystem and challenge Xiaohongshu's dominance in the product discovery space. Despite previous attempts, Douyin hasn't achieved significant success in this area. Facing e-commerce competition and slowing user growth, Douyin aims to achieve a breakthrough through image-text content. However, it needs to strike a balance between commercial growth and content quality to succeed in attracting and retaining users interested in product discovery and recommendations.

01/05/2026 Logistics Industry Insights
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SHEIN Launches Secondhand Platform Shaking Up Fast Fashion

SHEIN Launches Secondhand Platform Shaking Up Fast Fashion

SHEIN has launched Shein Exchange, a platform for buying and selling pre-owned clothing, marking its entry into the secondhand apparel market and addressing sustainability concerns. This move presents opportunities and challenges, particularly regarding quality control and logistics. The platform aims to extend the lifespan of SHEIN garments and reduce textile waste. However, ensuring consistent quality and efficient shipping for used items will be crucial for the success of Shein Exchange and its contribution to a more sustainable fashion ecosystem.

01/05/2026 Logistics Industry Insights
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Coupang Adopts CGFCGF Lite Model for Sellers

Coupang Adopts CGFCGF Lite Model for Sellers

The end of Coupang's self-fulfillment model marks the era of CGF/CGF Lite. This article provides an in-depth interpretation of the CGF/CGF Lite models, detailing the shipping process and warehouse entry precautions for the CGF model. It also offers suggestions for model selection, aiming to help sellers quickly adapt to Coupang's new rules, seize opportunities, and achieve sales growth. It focuses on understanding the nuances of each fulfillment option to optimize operations and maximize potential within the Coupang ecosystem.

01/05/2026 Logistics
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Amazon Reduces Review Visibility Sparking Seller Concerns

Amazon Reduces Review Visibility Sparking Seller Concerns

Amazon is adjusting its front-end display by hiding the number of reviews for some products, instead showing star ratings and the percentage of positive reviews. This aims to incentivize new products, improve product quality, and optimize the platform ecosystem. Sellers need to focus on product quality and service, acquire reviews compliantly, and monitor data changes to adjust their operation strategies accordingly. This change encourages a shift back to focusing on the inherent value and customer satisfaction associated with the product itself.

01/05/2026 Logistics Industry Insights
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