DHL Introduces Streamlined US Import Customs Clearance

DHL Introduces Streamlined US Import Customs Clearance

DHL Global Forwarding introduces an integrated customs clearance service to simplify US import processes, addressing trade changes and tariff complexities. This service consolidates multiple shipments for clearance under a single customs declaration, reducing costs, improving efficiency, and ensuring compliance. It's particularly beneficial for high-volume merchants transitioning from 'de minimis' shipments to formal customs entries. This initiative aims to empower cross-border e-commerce businesses to capitalize on global e-commerce market opportunities and navigate trade challenges effectively.

01/28/2026 Logistics
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Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex, in collaboration with AWS, introduces an AI customer service robot service. Built on the AWS technology architecture, it comprises three key modules: knowledge indexing, intelligent Q&A, and data optimization. This provides businesses with comprehensive value across pre-sales, sales, and after-sales stages. Real-world case studies demonstrate that this solution significantly reduces manual ticket volume, shortens problem resolution time, and enhances customer satisfaction.

01/28/2026 Logistics Industry Insights
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Taiwanmainland Air Cargo Boosts Crossstrait Trade

Taiwanmainland Air Cargo Boosts Crossstrait Trade

The demand for air transport from Taiwan to mainland China is significantly increasing. Direct flights and transshipment are the primary methods, with a diverse range of goods being transported. Air transport offers advantages in terms of speed and capacity, but at a higher cost. Deepening cooperation is the future direction for cross-strait air transport, aiming to optimize efficiency and reduce costs, fostering stronger economic ties between Taiwan and mainland China. The focus is on streamlining processes and exploring innovative solutions to meet the growing demand.

01/28/2026 Logistics
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Key Metrics for Choosing Reliable Air Freight in Ecommerce

Key Metrics for Choosing Reliable Air Freight in Ecommerce

This paper addresses the challenges faced by cross-border e-commerce sellers when selecting international air freight companies. It proposes four key screening criteria: international network coverage, timeliness and reliability, service fees and surcharges, and customer service and after-sales support. Through in-depth analysis of these indicators, the aim is to help sellers choose suitable partners, optimize logistics processes, and improve operational efficiency. The paper provides insights into selecting the right logistics provider to ensure efficient and reliable delivery for cross-border e-commerce businesses.

11/03/2025 Logistics Encyclopedia
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