Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Kyrgyzstan Becomes Vital Link in Chinarussia Trade Route

Kyrgyzstan Becomes Vital Link in Chinarussia Trade Route

Kyrgyzstan is rapidly emerging as a key transit corridor for China-Russia logistics due to its strategic location and proactive policies. By optimizing customs procedures, developing infrastructure, and actively participating in international cooperation, the country is striving to become a central node in Eurasian cross-border logistics. Despite facing challenges, the completion of key infrastructure projects will further enhance Kyrgyzstan's importance in the international logistics system. The country's geographical advantage positions it well to facilitate trade and transportation between China and Russia.

11/03/2025 Logistics Industry Insights
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10 Strategies to Mitigate Supply Chain Risks in Cargo Transport

10 Strategies to Mitigate Supply Chain Risks in Cargo Transport

This article delves into the importance of cargo insurance and provides ten strategies to help businesses build a stronger cargo risk management system. These include understanding insurance mechanisms, establishing tracking systems, optimizing packaging, selecting reliable carriers, strengthening risk assessments, developing contingency plans, familiarizing oneself with claims procedures, staying informed about industry trends, considering trade credit insurance, and paying attention to 'General Average' risks. By implementing these strategies, companies can mitigate potential losses and ensure the security of their supply chains.

11/03/2025 Logistics Encyclopedia
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Zhengzhou Aviation Port Economic Zone Enhances Global Connectivity Through Air Silk Road

Zhengzhou Aviation Port Economic Zone Enhances Global Connectivity Through Air Silk Road

The Zhengzhou Aviation Port Experimental Zone aims to leverage the opportunities presented by the 'Air Silk Road' to enhance cooperation with Luxembourg and the EU, promote the construction of a multimodal transport system, and improve international logistics efficiency. By attracting high-end manufacturing and developing local industries, the zone strives to become a global modern logistics center, supporting economic development. In the future, the zone will also work on improving customs efficiency to provide more convenient services for foreign enterprises.

07/28/2025 Logistics
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WCO Backs Palestinian Customs Modernization Efforts

WCO Backs Palestinian Customs Modernization Efforts

The World Customs Organization (WCO) is assisting Palestine Customs in modernizing its Human Resource Management (HRM) through a workshop held in Tunis. This support focuses on building a competency-based HRM system, including developing a job directory, competency framework, competency dictionary, and job descriptions. WCO experts will provide remote support to ensure the successful implementation of these reforms. The initiative aims to improve the efficiency and international competitiveness of Palestine Customs by strengthening its workforce and aligning HR practices with international standards.

01/05/2026 Customs Knowledge
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WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

01/05/2026 Customs Knowledge
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Asiapacific Customs Training Boosts Regional Cooperation

Asiapacific Customs Training Boosts Regional Cooperation

Customs training managers from the Asia-Pacific region gathered to discuss enhancing the professionalism and capabilities of regional customs personnel through strategic collaboration, competency models, and closed-loop training. The meeting emphasized the importance of innovative learning and technology empowerment. Participants proposed compiling a “Compendium of Good Practices” to promote regional cooperation and build a mutually beneficial “Customs Training Community.” The discussions centered on fostering a collaborative environment for knowledge sharing and developing effective training programs to address evolving customs challenges.

01/05/2026 Customs Knowledge
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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Datadriven Strategies Boost Resilience in Global Trade Turbulence

Datadriven Strategies Boost Resilience in Global Trade Turbulence

Scenario planning is a crucial tool for navigating uncertainties in global trade. By identifying driving forces, constructing plausible scenarios, and developing corresponding strategies, businesses can significantly enhance their trade resilience. This proactive approach allows companies to anticipate potential disruptions, adapt to changing market conditions, and ultimately maintain a competitive edge in the face of global trade volatility. Data-driven insights are essential for informing both scenario development and strategic decision-making, ensuring a more robust and adaptable response to future challenges.

01/05/2026 Logistics Industry Insights
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Colombia Tax Authority Bolsters Leadership with WCO Training

Colombia Tax Authority Bolsters Leadership with WCO Training

The World Customs Organization (WCO) successfully held its first virtual Leadership and Management Development (LMD) program at the request of the Colombian National Tax and Customs Directorate (DIAN). The program, which included modules on crisis management, effectively enhanced the leadership, teamwork, and organizational strategic capabilities of DIAN executives. The Director of DIAN highly praised the program and expressed anticipation for future collaboration. This initiative demonstrates the WCO's commitment to supporting its members in developing strong leadership within their customs administrations.

12/30/2025 Customs Knowledge
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