Ebay Sellers Guide to Managing Refunds and Disputes

Ebay Sellers Guide to Managing Refunds and Disputes

This article delves into the reasons behind reduced eBay refund amounts, such as item depreciation and exchange rate fluctuations. It offers three refund processing strategies: responding to return requests, proactively canceling orders, and issuing refunds directly through PayPal. The article also emphasizes dispute prevention and resolution, helping sellers build a harmonious trading environment and protect their rights. It provides practical advice on navigating the complexities of eBay refunds in cross-border e-commerce.

12/31/2025 International Settlement
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Amazon Sellers Face Growing Review Fraud Challenges

Amazon Sellers Face Growing Review Fraud Challenges

Review scams in cross-border e-commerce are increasingly rampant, and sellers need to be wary of new fraudulent methods like 'review honey traps.' This article analyzes the operation process, common tactics, and potential risks of review scams. It also provides prevention suggestions, emphasizing the importance of choosing legitimate channels, verifying qualifications, signing contracts, controlling order volume, and making payments cautiously. The aim is to help Amazon sellers mitigate risks and protect their rights.

12/30/2025 Logistics Industry Insights
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Ecommerce Sellers Face Copyright Risks in Peak Season

Ecommerce Sellers Face Copyright Risks in Peak Season

Copyright infringement risks are high during peak seasons for cross-border e-commerce! This analysis focuses on 36 images involving brands like CleanSleeve, identifying infringement points. We provide methods for checking potential infringements and offer corresponding strategies to help sellers operate in compliance. This guide aims to assist sellers in navigating copyright issues and mitigating risks associated with intellectual property rights in the cross-border e-commerce environment, ensuring legally compliant and sustainable business practices.

12/30/2025 Logistics Industry Insights
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Amazon Revamps Review System Drops Top Reviewer Badge

Amazon Revamps Review System Drops Top Reviewer Badge

Amazon's review system is undergoing significant changes: the Top Reviewer badge is removed, Vine Voice reviews are gaining prominence, and malicious flash sales by competitors are a growing concern. Sellers need to pay attention to these new regulations and adjust their operational strategies. Capitalize on the Vine Voice review opportunity and learn how to report unfair competition to protect your rights. Understanding these shifts is crucial for maintaining a competitive edge on Amazon.

12/30/2025 Logistics Industry Insights
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Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

Crossborder Ecommerce Faces Hidden Fees Deceptive Returns

A survey by the Korea Consumer Agency reveals issues in cross-border e-commerce returns, including high return shipping fees, opaque information disclosure, and complex return processes. Consumers should carefully review return policies, retain evidence, choose reputable platforms, and file complaints promptly to protect their rights. The investigation highlights the need for increased transparency and clearer regulations in cross-border transactions to ensure fair treatment and accessible solutions for consumers facing return-related problems.

12/30/2025 Logistics Industry Insights
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Guide to Bills of Lading and Risk Mitigation in Global Trade

Guide to Bills of Lading and Risk Mitigation in Global Trade

This article analyzes the types of Bill of Lading consignees, highlighting their advantages and disadvantages. It emphasizes key considerations for trading with high-risk countries and addresses frequently asked questions. The aim is to help foreign traders protect their rights and interests by providing insights into managing Bill of Lading risks, ensuring cargo ownership control, and navigating foreign trade customs clearance procedures effectively. This guide offers practical advice for mitigating potential issues and safeguarding transactions in international trade.

08/21/2025 Document Interpretation
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Carmack Amendment Key Insights on Carrier Liability and Freight Claims

Carmack Amendment Key Insights on Carrier Liability and Freight Claims

The Carmack Amendment is the cornerstone of US law governing freight carrier liability. This article provides an in-depth analysis of the Amendment, clarifying the scope of carrier liability, liability apportionment mechanisms, limitations and exemptions, and key aspects such as civil litigation and claim statutes of limitations. It also discusses special provisions for household goods transportation and future amendments and reforms. The aim is to help shippers and carriers better understand and apply the Amendment, safeguarding their respective rights.

09/28/2025 Logistics Encyclopedia
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New Customs Rules Simplify Trade Compliance for Businesses

New Customs Rules Simplify Trade Compliance for Businesses

To standardize customs declaration practices, the General Administration of Customs and the China Customs Brokers Association will promote a standardized paper format for the Power of Attorney for Customs Declaration. The new regulations emphasize the 'reasonable review' obligation of customs brokers and standardize customs declaration form filling, aiming to improve customs clearance efficiency, reduce corporate risks, and protect the legitimate rights and interests of enterprises. Companies should understand the new regulations in advance and prepare for compliance.

09/26/2025 Customs Knowledge
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Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

Ebay Suspends Seller Assessments Amid Hong Kong Logistics Policy Shift

eBay is temporarily suspending the logistics service performance assessment policy for direct shipping transactions from Hong Kong, in response to adjustments made by Hong Kong Post to its mail service to the United States. Simultaneously, eBay is providing automatic account protection, including removing late shipment rate records, to safeguard seller rights. Sellers should closely monitor policy changes and adjust their logistics strategies accordingly. This aims to mitigate potential negative impacts on sellers due to external postal service disruptions.

11/03/2025 Logistics
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East Coast Ports Ratify Sixyear Labor Pact Despite Automation Fears

East Coast Ports Ratify Sixyear Labor Pact Despite Automation Fears

The International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) signed a six-year labor agreement to stabilize port operations, protect worker rights, and promote labor-management cooperation. The agreement limits automation implementation, emphasizes communication between labor and management to address challenges brought by technological changes, and lays the foundation for the healthy development of the shipping industry. It aims to balance technological advancement with the need to preserve jobs and ensure fair working conditions for dockworkers.

11/03/2025 Logistics
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