Self-media operation requires transforming core skills into easily understandable content for the public, adopting an "expert-in-plain-language" strategy to lower the barrier to comprehension and expand the audience base. Learn from the Liu Genghong case, using consultative communication to convey professional value in simple language, rapidly accumulating users and influence, and igniting self-media traffic.
Liu Genghong and his wife are transitioning to Taobao Live Streaming. His wife, VIVI, is piloting the move, simultaneously launching her personal brand, "VIVICYCLE." However, initial sales results are modest, and they face controversies over new product pricing and the potential impact of past "sugar water bird's nest" incidents. This move is seen as Liu Genghong's attempt to break through the traffic bottleneck on Douyin and build a long-term brand. Whether they can successfully navigate these challenges remains to be seen by the market.
This week, Douyin E-commerce introduced several new regulations and updates: creators' commission fees must go through the affiliate program, online recruitment for the alcohol industry is suspended, offline viewing and comment features are being tested to improve user experience. Simba's accusation against Liu Genghong and his wife for selling counterfeit goods has attracted attention. Kuaishou E-commerce is tightening risk detection for merchant accounts, and ByteDance has no immediate plans for an IPO. These changes will have a significant impact on creators, merchants, and users alike.
Analyst Liu Junbin from 100EC.CN analyzes the Xiaomi incident, emphasizing customer satisfaction and loyalty as key operational indicators for businesses. He suggests that companies should prioritize user feedback, promptly correct errors, consistently offer high-quality products and services, and strengthen communication and interaction with users to rebuild brand trust and solidify their user base. This approach is crucial for regaining consumer confidence and fostering long-term brand loyalty in the competitive market.
This article explores the competition between JD.com and Alibaba in the logistics sector, particularly their recent interactions and disputes. Liu Qiangdong accused Cainiao of siphoning profits from courier companies, while Cainiao countered that JD lacks an understanding of platform sharing. The article analyzes the differences in their models and strategies, as well as the role and opportunities for courier companies during market reshuffling. The key challenge for both sides will be how to adjust strategies in response to industry developments amid competition and cooperation.
