Naver Challenges Coupang with New Delivery Guarantee in South Korea

Naver Challenges Coupang with New Delivery Guarantee in South Korea

South Korean e-commerce giant Naver launched the "Arrival Guarantee" service, challenging Coupang's fast delivery advantage. Naver relies on its "Four-Party Logistics" system, while Coupang leverages its self-built logistics network. The two companies are engaged in fierce competition in the e-commerce market. The future landscape remains uncertain as Naver aims to compete with Coupang's dominance through guaranteed delivery times and potentially lower costs leveraging its existing logistics partnerships.

01/04/2026 Logistics Industry Insights
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Amazons Seller Health Program Sparks Debate on Fairness

Amazons Seller Health Program Sparks Debate on Fairness

Amazon launched the Account Health Assurance (AHA) program to mitigate the risk of wrongful account suspensions through manual intervention and appeal guidance. While it has eligibility requirements and time constraints, the program signals Amazon's shift from arbitrary account suspensions to a more reasoned approach, aiming for a healthier partnership with sellers. For sellers, compliant operations and improved performance remain crucial for long-term success on the platform. This initiative shows a move towards greater transparency and fairness in account management.

01/04/2026 Logistics Industry Insights
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Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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New Safety Rules Transform Crude Oil Rail Shipping

New Safety Rules Transform Crude Oil Rail Shipping

The U.S. Department of Transportation has released new regulations to enhance the safety of rail transport for flammable materials like crude oil and ethanol. The rules cover various aspects, including tank car standards, braking systems, risk assessments, and personnel training. Simultaneously, ports are adapting to policy changes and demand fluctuations by investing in infrastructure, leveraging data-driven insights, and improving inland transportation capabilities. These efforts aim to build a safer and more efficient logistics system for the transportation of hazardous materials and other goods.

01/27/2026 Logistics
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Saudi Ground Services Enhances Aviation Safety with Advanced Training

Saudi Ground Services Enhances Aviation Safety with Advanced Training

Saudi Ground Services (SGS) is an IATA TVP certified ground handling provider. They offer comprehensive ground handling training courses covering critical areas such as baggage handling, aircraft loading, and headset operations. SGS is dedicated to providing airlines with exceptional ground service solutions, enhancing operational efficiency and passenger satisfaction. As a reliable partner, SGS ensures the safety and efficiency of airline operations.

01/22/2026 Airlines
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Postal Service Complaints How to Protect Your Rights

Postal Service Complaints How to Protect Your Rights

The official postal complaint website is an online platform established by the postal administration to provide users with a convenient channel for safeguarding their rights. Users can file complaints regarding issues such as mail delays, losses, and damages through this platform and track the processing progress in real-time. This article details the functions, complaint scope, and usage tips of the official postal complaint website, aiming to help users effectively protect their rights and promote the improvement of postal service quality.

01/27/2026 Logistics Encyclopedia
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US Regulators Probe Ocean Carriers for Potential Trade Violations

US Regulators Probe Ocean Carriers for Potential Trade Violations

The U.S. Federal Maritime Commission (FMC) is rigorously investigating ocean carriers' freight rates and capacity to ensure fair competition for American exporters. Export businesses should closely monitor market trends, actively participate in investigations, review contract terms, and seek legal advice to mitigate potential risks. The FMC's actions aim to regulate market order, promote fair competition, and uphold the fairness and sustainability of global trade. This scrutiny helps protect American exporters from unfair practices and ensures a level playing field in the international market.

02/04/2026 Logistics
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