Gamestops Shipfromstore Strategy Boosts Online Sales
GameStop innovatively leveraged its extensive store network to drive online growth through a store fulfillment strategy. This approach expanded online product selection, reduced reverse logistics costs, and improved customer satisfaction. This case provides valuable insights for traditional retailers transitioning in the e-commerce era, demonstrating that physical stores are not enemies of e-commerce but can be powerful allies for online business. By utilizing existing infrastructure, GameStop optimized its omnichannel approach and enhanced the overall customer experience.
