Retailers Optimize Lastmile Delivery for Customer Satisfaction

Retailers Optimize Lastmile Delivery for Customer Satisfaction

In the e-commerce era, last mile delivery is crucial. This webinar focuses on key elements such as automated communication, customer service, and reliability. It delves into best practices, outsourcing network construction, the impact of service on branding, and how to exceed customer expectations. The goal is to help you conquer the last mile and enhance your company's competitiveness. Learn strategies to optimize your delivery process and build stronger customer relationships, ultimately driving business success in today's demanding market.

01/19/2026 Logistics Industry Insights
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Hong Kong Customs Enhances Asiapacific Antismuggling Collaboration

Hong Kong Customs Enhances Asiapacific Antismuggling Collaboration

The Regional Office for Capacity Building Asia Pacific (ROCB A/P), with strong support from regional members like Hong Kong Customs, is dedicated to providing high-quality capacity building support to customs administrations in the Asia-Pacific region. The renewed dispatch of technical experts by Hong Kong Customs demonstrates its long-term commitment to regional capacity building. ROCB A/P will continue to play a vital role in facilitating regional trade development, ensuring trade security, and enhancing customs management capabilities.

12/30/2025 Customs Knowledge
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Amazon Launches Sellers Shield to Counter IP Claims

Amazon Launches Sellers Shield to Counter IP Claims

Facing an Amazon infringement complaint? Don't panic! A Non-Infringement Report, prepared by US and European lawyers, provides a professional legal analysis assessing the infringement risk of your product. This serves as strong evidence in your appeal, helping you counter malicious complaints and regain market share. Our team of US and European lawyers offers professional and efficient services, significantly increasing your chances of a successful appeal. We help you fight back against false claims and protect your business on Amazon.

12/30/2025 Customs Knowledge
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Amazons Seller Health Program Sparks Debate on Fairness

Amazons Seller Health Program Sparks Debate on Fairness

Amazon launched the Account Health Assurance (AHA) program to mitigate the risk of wrongful account suspensions through manual intervention and appeal guidance. While it has eligibility requirements and time constraints, the program signals Amazon's shift from arbitrary account suspensions to a more reasoned approach, aiming for a healthier partnership with sellers. For sellers, compliant operations and improved performance remain crucial for long-term success on the platform. This initiative shows a move towards greater transparency and fairness in account management.

01/04/2026 Logistics Industry Insights
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Guangzhou Ecommerce Firm Cuts Jobs Amid Industry Downturn

Guangzhou Ecommerce Firm Cuts Jobs Amid Industry Downturn

A leading cross-border e-commerce company in Guangzhou was exposed for forcing employees to take rotational leave, a disguised form of layoffs, drawing industry attention. Facing the industry downturn, cross-border e-commerce employees should enhance their professional skills, expand their network, pay attention to trends, maintain a positive attitude, and prepare a Plan B to cope with challenges. This situation highlights the need for workers in this sector to proactively manage their careers and be prepared for potential job insecurity amidst economic fluctuations.

01/16/2026 Logistics Industry Insights
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Guidelines for Choosing an International Air Freight Forwarder in Beijing

Guidelines for Choosing an International Air Freight Forwarder in Beijing

This article explores the factors to consider when choosing an air freight forwarder in Beijing, emphasizing the balance between service quality and price. It suggests that customers analyze their own needs and pay attention to customs clearance efficiency and problem-solving capabilities to find the most suitable freight forwarder. Additionally, good communication and trust are fundamental to successful collaboration.

07/21/2025 Logistics
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Transpacific Shipping Rates Drop but Stay Above 2022 Levels

Transpacific Shipping Rates Drop but Stay Above 2022 Levels

Although the trans-Pacific ocean freight container rates are on a downward trend, they remain approximately $1,000/FEU higher compared to the same period last year. The calm period after the Spring Festival has led to a price decline, and it is expected that as service models return to normal, contract rates will decrease.

02/27/2025 Logistics
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US Air Freight Prepaid Vs Spot Booking Costs Compared

US Air Freight Prepaid Vs Spot Booking Costs Compared

This article provides an in-depth analysis of two booking models for U.S. air freight: prepaid and spot booking, focusing on their costs, flexibility, and applicable scenarios. It aims to assist companies in better balancing cost and risk when selecting transportation methods. Utilizing the pricing comparison service from Baiyun Network, you can effectively reduce transportation costs and enhance supply chain management efficiency.

08/07/2025 Logistics
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