Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Social Listening Helps Global Brands Drive Growth

Social Listening Helps Global Brands Drive Growth

Going global brands need to prioritize social listening on overseas social media to bridge information gaps and drive brand growth. Through social listening, brands can gain deep insights into user feedback, optimize marketing strategies, and improve customer service. By leveraging tools like OneSight, brands can analyze data, identify potential opportunities, and continuously refine their strategies to ultimately stand out in the competition. This proactive approach enables brands to stay informed, adapt to market changes, and build stronger relationships with their international audience.

01/07/2026 Logistics Industry Insights
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Facebook Dynamic Product Ads Boost Ecommerce Sales

Facebook Dynamic Product Ads Boost Ecommerce Sales

Facebook Dynamic Product Ads (DPA) efficiently acquire customers through personalized product advertisements, encompassing both retargeting and new customer acquisition. Optimization requires attention to product catalogs, Pixel installation, creative design, and audience targeting. DPA allows businesses to show highly relevant ads to users who have expressed interest on their website or app, driving conversions and increasing sales. By dynamically showcasing products that users have viewed or added to their cart, DPA ensures that ads are personalized and engaging, leading to improved performance and ROI for e-commerce businesses.

01/07/2026 Logistics Industry Insights
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Oriental Selection Struggles Amid Yu Minhongs Investment Push

Oriental Selection Struggles Amid Yu Minhongs Investment Push

Dongfang Zhenxuan is facing challenges including stock price decline and increased revenue without corresponding profit growth. Yu Minhong invested HKD 700 million to increase his shareholding. This analysis explores Dongfang Zhenxuan's strategic transformation, cost pressures, and traffic bottlenecks. It proposes suggestions such as refined operations, product innovation, traffic conversion, and diversified development to help the company overcome its difficulties and achieve sustainable growth. The aim is to provide insights into potential solutions for Dongfang Zhenxuan's current situation and future trajectory.

01/07/2026 Logistics Industry Insights
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Streamer crazy Little Yang Bro Reaches Out to Anticounterfeit Activist Wang Hai

Streamer crazy Little Yang Bro Reaches Out to Anticounterfeit Activist Wang Hai

The reconciliation between influencer Xiao Yang Ge and anti-counterfeiting activist Wang Hai has sparked widespread discussion. Xiao Yang Ge's generous gesture softened Wang Hai's stance, but consumer rights remain paramount. Is this reconciliation genuine remorse or a PR strategy? Public opinion suggests that the live streaming e-commerce industry should prioritize consumer rights by improving product quality and service levels. The incident highlights the importance of ethical practices and consumer protection in the rapidly growing live commerce sector.

01/07/2026 Logistics Industry Insights
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Bee Flower Faces Scrutiny Amid Cosmeceutical Debate

Bee Flower Faces Scrutiny Amid Cosmeceutical Debate

Bee & Flower's marketing, capitalizing on the Florasis incident, led to a short-term sales surge but raised concerns about its brand value and long-term strategy. This article analyzes the data performance of the Bee & Flower incident, explores the potential risks of its marketing tactics, and argues that the key for domestic brands to succeed lies in upholding quality, innovating design, crafting compelling brand stories, and prioritizing user experience. It advises against blindly chasing trends and emphasizes the importance of a long-term perspective.

01/07/2026 Logistics Industry Insights
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Live Streamer Dong Yuhuis Lingerie Row Sparks IP and Platform Debate

Live Streamer Dong Yuhuis Lingerie Row Sparks IP and Platform Debate

The "underwear controversy" surrounding Dong Yuhui has sparked deep reflections on live streaming product selection, IP positioning, platform responsibility, and the social media ecosystem. The incident exposed shortcomings in the product selection process, highlighted the conflict between intellectual integrity and commercial value, and warned against the alienation of the social media environment. New Oriental should strengthen its corporate brand and achieve a win-win situation for both personal IP and the platform. The live streaming industry needs to be cautious in product selection, respect its hosts, and adhere to ethical bottom lines. Platforms should strengthen governance and create a healthy ecosystem.

01/07/2026 Logistics Industry Insights
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Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Li Jiaqi's live streaming encountered a trust crisis due to the 'eyebrow pencil incident,' with the phrase 'has your salary increased?' triggering public outrage. This article analyzes the event's causes, price disputes, and the escalation of public opinion. It explores how live streaming hosts should exercise caution in their speech, empathize with users, and avoid 'mishaps' to ultimately gain user trust. The incident highlights the importance of understanding consumer sentiment and maintaining transparency in pricing within the competitive live streaming e-commerce landscape.

01/07/2026 Logistics Industry Insights
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Livestreaming Firm Dongfang Zhenxuan Enhances Private Traffic Strategies

Livestreaming Firm Dongfang Zhenxuan Enhances Private Traffic Strategies

The closure of Oriental Selection's Douyin livestream room due to irregular traffic diversion highlights the limitations of relying on platform traffic. By analyzing the event's timeline, this paper emphasizes the importance of private traffic operation and proposes suggestions for building and operating private traffic. It argues that private traffic is an inevitable trend in the future development of e-commerce, providing more control and direct engagement with customers, mitigating risks associated with platform dependency, and fostering long-term customer relationships.

01/07/2026 Logistics Industry Insights
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Livestreamer Accused of False Advertising in Kumquat Sales

Livestreamer Accused of False Advertising in Kumquat Sales

Dongfang Zhenxuan is under fire for alleged false advertising regarding its Rong'an Kumquats, concerning origin, specifications, and pricing. A local representative from Rong'an challenged the claims, drawing public attention. The official response was vague, yet sales increased. This incident highlights potential issues within the live streaming e-commerce industry operating under the guise of 'supporting agriculture.' It sparks deep reflection on the industry's ethical boundaries and sustainable development.

01/07/2026 Logistics Industry Insights
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