Global Airlines Adopt New Standards to Enhance Passenger Experience

Global Airlines Adopt New Standards to Enhance Passenger Experience

The aviation industry strives to enhance passenger experience, offering industry guidance, practical advice, and technical standards through the 'Passenger Experience Handbook.' This handbook covers optimizing digital services, customizing personalized services, improving comfort, ensuring information transparency, and managing crisis events. Industry events like WDS, AGM, WFS & WPS promote industry development, envisioning a future of intelligent, personalized, and convenient air travel. The focus is on creating a seamless and enjoyable journey for all passengers by setting and adhering to high industry standards.

01/05/2026 Logistics Industry Insights
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IATA Europe Releases Guide for Airlines Travel Agents

IATA Europe Releases Guide for Airlines Travel Agents

This article details the comprehensive business support services provided by the IATA Europe office to airlines, travel agencies, and freight forwarders. It highlights the features and benefits of the customer support platform, covering core businesses such as BSP, CASS, and accreditation. The article also provides convenient contact information and frequently asked questions, aiming to help readers efficiently solve business problems and improve operational efficiency. The focus is on streamlining processes and providing accessible resources for IATA members in the European region.

01/05/2026 Airlines
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Guide to Iatas Global Communication Standards

Guide to Iatas Global Communication Standards

This document serves as a guide to contacting IATA's global offices, emphasizing the IATA Customer Service Center for efficient communication. It compiles addresses and phone numbers of IATA offices worldwide, organized by region for easy navigation. The article also outlines IATA's global strategic layout and its focus in various regions. The aim is to assist readers in selecting the most appropriate communication channel and improving overall communication efficiency. This guide helps users quickly find the right IATA office for their needs.

01/05/2026 Logistics
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Austria Pushes Sustainable Aviation Fuel for Economic Growth

Austria Pushes Sustainable Aviation Fuel for Economic Growth

The Austrian Federal Government is actively promoting sustainable aviation through policy support, technological innovation, and industrial cooperation, aiming to combine aviation, climate protection, and technology to create a new engine for economic development. Austria plans to strongly develop Sustainable Aviation Fuels (SAF) and has set climate targets that are ahead of the EU, committing to decarbonizing the transportation sector and building a more competitive green economy. The focus is on fostering innovation and collaboration to achieve ambitious sustainability goals in the aviation industry.

01/05/2026 Logistics Industry Insights
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Flexport Enhances Global Shipping with Supplier Communication Tools

Flexport Enhances Global Shipping with Supplier Communication Tools

Flexport offers full-service supplier communication. After booking freight, Flexport takes over all communication with suppliers, ensuring smooth delivery and timely updates on shipment status. Accurate supplier contact information is crucial when creating quotes for efficient communication. Flexport plays key roles in order confirmation, pickup arrangements, document preparation, problem-solving, and information updates, helping businesses enhance their competitiveness. By handling these tasks, Flexport streamlines the shipping process and reduces the burden on businesses, allowing them to focus on their core operations.

01/05/2026 Logistics Encyclopedia
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WCO Supports Turkmenistans AEO Program to Enhance Trade

WCO Supports Turkmenistans AEO Program to Enhance Trade

The WCO supports Turkmenistan in implementing its AEO program, enhancing trade facilitation and supply chain security. The workshop covered AEO implementation, validation, risk management, and other key aspects. This initiative aims to promote economic growth by streamlining customs procedures and fostering international trade partnerships. The focus was on practical application and knowledge sharing to ensure the successful adoption of AEO standards within Turkmenistan's customs framework. Ultimately, this collaboration seeks to create a more efficient and secure trading environment for all stakeholders.

12/30/2025 Customs Knowledge
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Global Customs Network Boosts Cooperation During Pandemic

Global Customs Network Boosts Cooperation During Pandemic

The Regional Intelligence Liaison Office (RILO) network held its second virtual meeting to strengthen international cooperation during the pandemic. The meeting highlighted RILO's crucial role in data quality and combating illegal wildlife trade. Participants also discussed involvement in WCO meetings and preparations for the global RILO conference. Facing global challenges, the RILO network will continue to enhance cooperation and capabilities to contribute to global trade security and economic development. The focus remains on improving information sharing and coordinated efforts to address evolving threats.

12/30/2025 Customs Knowledge
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Aviation Industry Adopts Green Systems for Netzero Goals

Aviation Industry Adopts Green Systems for Netzero Goals

The aviation industry is committed to achieving net-zero carbon emissions by 2050, making Environmental Management Systems (EMS) crucial. This paper explores how EMS can help organizations enhance environmental sustainability. It analyzes the challenges faced by airports and Ground Service Providers (GSPs), and shares industry best practices, emphasizing the importance of collaborative efforts. The focus is on leveraging EMS to drive sustainable practices and contribute to the industry's ambitious emissions reduction goals. Successful implementation requires a holistic approach and strong stakeholder engagement.

12/30/2025 Logistics Industry Insights
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Moldova Boosts Customs Skills with WCO HS Workshop

Moldova Boosts Customs Skills with WCO HS Workshop

The World Customs Organization (WCO) and the Customs Service of Moldova jointly organized a national workshop on the Harmonized System (HS). The workshop aimed to enhance the capacity of Moldovan Customs in tariff classification. Covering HS coding rules, case studies, and international classification practices, the seminar sought to improve customs operational efficiency, facilitate international trade, and strengthen cooperation between Moldovan Customs and international organizations. The focus was on building expertise and ensuring accurate application of the HS for effective customs administration.

12/30/2025 Customs Knowledge
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Royal Brunei Airlines Launches Halal Cargo Route in Southeast Asia

Royal Brunei Airlines Launches Halal Cargo Route in Southeast Asia

Royal Brunei Airlines is creating value for global trade partners through its Halal food transportation expertise, innovative digital tools, and robust operational capabilities. Looking ahead, its competitiveness is expected to further improve with deeper investments in green aviation and smart logistics, providing new opportunities for Southeast Asian e-commerce logistics. The airline's focus on specialized services and technological advancements positions it as a key player in facilitating trade and meeting the evolving demands of the region's rapidly growing e-commerce sector.

01/04/2026 Airlines
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