Amazon Sellers Guide to FBA Lost Inventory Claims

Amazon Sellers Guide to FBA Lost Inventory Claims

This article provides an in-depth analysis of the Amazon FBA lost shipment claim process, covering four main claim scenarios: inbound discrepancies, loss/damage during return shipping, buyer returns not received, and loss/damage in storage/delivery. It also explains how to calculate compensation amounts and highlights important claim considerations. The goal is to help sellers understand the claim requirements, prepare necessary documentation, improve claim success rates, protect their rights, and avoid violating Amazon's policies.

12/31/2025 Logistics
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Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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Crossborder Sellers Face Freight Forwarder Failures Lost Goods

Crossborder Sellers Face Freight Forwarder Failures Lost Goods

Cross-border e-commerce freight forwarder 'thunderstorm' events are frequent, leaving sellers facing the dilemma of losing both money and goods. This article analyzes the causes of these 'thunderstorm' events and proposes measures for sellers to cope with the risks, including choosing reputable freight forwarders, signing detailed contracts, and purchasing transportation insurance. Additionally, it introduces the Amazon QA video reply feature, providing sellers with a new way to enhance product display.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Seek Lost FBA Revenue Through Reimbursements

Amazon Sellers Seek Lost FBA Revenue Through Reimbursements

The value of online shopping returns in the US continues to rise, and the error rate of Amazon FBA is also increasing. Sellers should pay attention to quality reimbursement claims, promptly identify issues, and effectively file claims to avoid unnecessary financial losses and ensure reasonable FBA fees. Focusing on these aspects is crucial for managing costs and maximizing profitability in the competitive cross-border e-commerce landscape.

01/22/2026 Logistics
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Storm Disrupts Shipping in English Channel Containers Lost

Storm Disrupts Shipping in English Channel Containers Lost

Storm 'Goreti' hit Northern Europe, and a container loss incident occurred in the English Channel, highlighting the risks faced by cross-border logistics. Cross-border sellers should closely monitor weather forecasts and shipping information, strengthen cargo packaging and securing, purchase appropriate insurance, develop advance shipping plans, choose reputable logistics partners, and establish effective communication mechanisms. These measures can help mitigate the challenges posed by severe weather, ensuring the safe delivery of goods.

01/26/2026 Logistics
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Key Timelines for International Air Freight Damage Claims

Key Timelines for International Air Freight Damage Claims

This article analyzes the time standards and processes for identifying lost items in international air freight. It introduces the regulations of different logistics providers, the criteria for determining lost goods, and the steps for filing lost item complaints. It aims to assist cross-border e-commerce sellers in clearly identifying and responding to potential lost item situations, thereby improving operational efficiency.

08/04/2025 Logistics Encyclopedia
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Ecommerce Firms Weigh Registered Vs Regular Mail for Global Shipping

Ecommerce Firms Weigh Registered Vs Regular Mail for Global Shipping

This article provides an in-depth comparison of two common lightweight logistics solutions for international express delivery: registered small packets and unregistered small packets. It analyzes their core differences in tracking capabilities, lost package risk, pricing, and transit time. The article offers selection suggestions for different scenarios, aiming to help cross-border e-commerce sellers reduce logistics costs and improve customer satisfaction. By understanding the nuances of each option, sellers can make informed decisions to optimize their shipping strategies and enhance the overall customer experience.

12/30/2025 Logistics Encyclopedia
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Smart Logistics Boosts Global Package Sorting Efficiency

Smart Logistics Boosts Global Package Sorting Efficiency

The global express delivery industry is undergoing an unprecedented revolution in intelligent sorting. With the aid of AI technology and dynamic routing algorithms, the ability to process packages has increased to 8,000 per hour. This transformation facilitates rapid and efficient cross-border logistics, maximizing industry efficiency and operational capabilities.

08/06/2025 Logistics Industry Insights
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Guide to Efficient and Secure Package Delivery

Guide to Efficient and Secure Package Delivery

This article explores various aspects of package delivery, offering practical advice on choosing the right courier service, packaging considerations, real-time tracking methods, and strategies for handling special delivery requirements. It aims to help readers optimize shipping costs while ensuring safety.

08/06/2025 Logistics Encyclopedia
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Global Shipping Delays Tracking Package Delivery Times

Global Shipping Delays Tracking Package Delivery Times

The timeliness of international express logistics information updates is affected by various factors like the courier company, transportation method, operational procedures, and the complexity of cross-border transportation. Major couriers typically update within 24 hours, while postal packets may take 3-7 days. Air, sea, and railway freight require checking frontend information on freight forwarder websites; tracking on courier websites becomes available after customs clearance. Choosing reliable couriers, timely inquiries and communication, and paying attention to customs policies can improve tracking efficiency.

11/03/2025 Logistics
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