Pet Supply Delivery Services Disrupt Traditional Retail
NetEase Yanxuan partners with Linxiaohu to enter the pet food delivery market, impacting offline pet stores. Drawing inspiration from Watsons' user operation strategies, offline pet stores can enhance user loyalty by offering pet health consultations and behavior observation services, creating social spaces. Simultaneously, leveraging technology to build an online-offline integrated O+O model, reshaping employee roles, clarifying market positioning, and creating differentiated competitive advantages are crucial for success in this evolving market.
