Douyin Introduces 100point Merchant Scoring System

Douyin Introduces 100point Merchant Scoring System

Douyin Experience Score has undergone a significant update, transitioning from a 5-point to a 100-point system with a shortened 30-day assessment cycle. The new rules refine the evaluation metrics for product, service, and logistics experience, aiming to enhance overall user experience on the platform. Merchants need to pay close attention to key indicators such as negative review rate, return rate, average response time, after-sales rejection rate, and timely pickup rate. Optimizing operational strategies is crucial for gaining a competitive edge under the new regulations.

01/04/2026 Logistics Industry Insights
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Google Merchant Center Now Supports Chinese Language

Google Merchant Center Now Supports Chinese Language

This article provides a detailed guide on how to switch the Google Merchant Center (GMC) backend language from English or other languages to Chinese. Through illustrated step-by-step instructions, it helps users overcome language barriers and improve GMC usage efficiency. It emphasizes that switching the backend language does not affect the ad display language and provides important notes and considerations for users during the process. The tutorial aims to make GMC more accessible for Chinese-speaking users.

01/04/2026 Logistics Encyclopedia
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Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang Seller Platform Outage Sparks Merchant Backlash

Coupang's Seller Central recently experienced a sudden outage, hindering seller operations and potentially impacting consumer experience. The platform initially cited network issues as the cause, but reports suggest a possible link to the surge of Chinese sellers. The incident has raised concerns within the industry regarding the technical support capabilities of e-commerce platforms. The outage caused significant disruption for sellers relying on the platform for their business activities, and questions are being asked about Coupang's preparedness for handling increased traffic and seller volume.

01/04/2026 Logistics Industry Insights
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Douyin Shop Agencies Drive Merchant Growth in China

Douyin Shop Agencies Drive Merchant Growth in China

This article provides an in-depth analysis of TikTok Shop agency operation, covering its definition, service scope, and advantages, offering a comprehensive decision-making reference for merchants. Choosing agency operation can reduce operating costs, improve efficiency, mitigate risks, and access professional resources. The article also analyzes the store launch cycle and provides suggestions for selecting a reliable agency, helping merchants capitalize on the live streaming e-commerce boom. It emphasizes the benefits of outsourcing TikTok Shop management to experienced professionals for optimal results.

01/06/2026 Logistics Industry Insights
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Jumia Simplifies Merchant Onboarding Amid Africas Ecommerce Growth

Jumia Simplifies Merchant Onboarding Amid Africas Ecommerce Growth

This article provides a detailed guide to the latest Jumia seller onboarding process. It offers step-by-step instructions on preparing documents, filling out information, and submitting applications. It also explains how to check the application status. This guide helps sellers successfully pass both the Jumia Global and Jumia Group audits, enabling them to tap into the lucrative African e-commerce market. It aims to facilitate a smooth entry for businesses looking to expand their reach into Africa through the Jumia platform.

01/06/2026 Logistics Industry Insights
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Google Merchant Center Fixes CSS Overload for Ads

Google Merchant Center Fixes CSS Overload for Ads

GMC showing CSS overload? This article provides two solutions: proactively request an increase in capacity, or wait for the issue to resolve itself. It helps optimizers quickly respond to Google Ads product limit issues and ensure normal ad delivery. This guide offers practical advice for dealing with CSS limit issues within Google Merchant Center, enabling advertisers to maintain uninterrupted ad campaigns and avoid potential performance disruptions caused by exceeding the allowed limits.

12/30/2025 Customs Knowledge
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Douyin Shop Tightens Order Encryption Limits Merchant Quotas

Douyin Shop Tightens Order Encryption Limits Merchant Quotas

New regulations for TikTok Shop order decryption take effect on September 8th. Merchants need to pay attention to their decryption quota. If the quota is insufficient, they can apply for an increase, but illegal decryption is strictly prohibited. Alternative solutions include connecting with manufacturers and using electronic waybills. Understanding the rules and planning accordingly are crucial for adapting to the new regulations. Merchants should familiarize themselves with the updated policies to ensure compliance and avoid potential penalties. Efficient management of the decryption quota is essential for smooth operations.

12/30/2025 Logistics
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Douyin Shop Expands Services to Boost Merchant Growth

Douyin Shop Expands Services to Boost Merchant Growth

Douyin Store launches "Worry-Free Service" providing one-stop warehousing, quality inspection, and customer service for merchants with existing inventory. This helps improve store experience scores and gain more traffic support. After activation, products will benefit from excellent logistics and customer service satisfaction, making it suitable for merchants with existing inventory or complete supply chains. The platform also introduces experience score and logistics score exemption policies, encouraging merchants to seize the opportunity and achieve explosive sales growth. This service aims to facilitate smoother operations and better performance for participating stores.

12/30/2025 Warehousing
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Douyins Reputation Score System Aims to Drive Merchant Sales

Douyins Reputation Score System Aims to Drive Merchant Sales

This article provides an in-depth analysis of TikTok's new Reputation Score rules for e-commerce, launched in November. It breaks down the three key dimensions: content reputation, product reputation, and service reputation. It also explores how the Reputation Score impacts traffic, conversion rates, and promotional activities. Furthermore, the article addresses frequently asked questions and offers practical methods to quickly improve the Reputation Score, helping e-commerce influencers navigate the new regulations and achieve business growth.

12/29/2025 Logistics Industry Insights
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Google Merchant Center Feeds Now Importable to Microsoft Ads

Google Merchant Center Feeds Now Importable to Microsoft Ads

This article provides a detailed guide on seamlessly importing product feeds from Google Merchant Center into Bing Ads. It covers account authorization, import steps, UTM parameter replacement, update frequency settings, and import status monitoring. By following this guide, readers can easily synchronize data updates, improving advertising efficiency and effectiveness. The process ensures product information is consistently updated in Bing Ads, leading to better targeting and performance. This eliminates manual updates and streamlines the advertising workflow.

01/07/2026 Logistics Encyclopedia
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