Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

Ebay Sellers Gain Tools for Shipping Feedback and Address Updates

Ebay Sellers Gain Tools for Shipping Feedback and Address Updates

This article details three methods for querying eBay logistics information. It provides strategies for addressing three major scenarios leading to negative feedback related to shipping. Furthermore, it explains the process of modifying eBay shipping addresses. The aim is to help sellers better manage eBay logistics, improve buyer satisfaction, and minimize negative feedback stemming from shipping issues. By implementing these strategies, sellers can enhance the overall customer experience and maintain a positive reputation on the eBay platform.

01/05/2026 Logistics
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Trucking Industry Index Signals Looming Market Downturn

Trucking Industry Index Signals Looming Market Downturn

The FTR Trucking Conditions Index (TCI) has turned negative, reflecting declining freight rates and softening demand in the US trucking market. Experts believe the market has returned to neutral, with future trends remaining uncertain. Trucking companies need to improve operational efficiency, expand service offerings, strengthen customer relationships, embrace technological innovation, and closely monitor market dynamics to address challenges and seize opportunities. The negative TCI signals a shift in the industry landscape, requiring proactive strategies for survival and growth.