Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Adjust Strategies to Offset FBA Fee Hikes

Amazon Sellers Adjust Strategies to Offset FBA Fee Hikes

The activation of Amazon FBA Inbound Placement Service Fees brings new cost pressures to sellers. This article provides an in-depth interpretation of the fee standards and its impact, and offers two strategies: maintaining distributed inventory placement or conducting detailed cost analysis. Furthermore, it suggests optimizing supply chain management from a long-term perspective, including accurate demand forecasting, optimized inventory layout, and improved operational efficiency, to cope with rising costs. This proactive approach can help sellers mitigate the impact of the new fees.

01/05/2026 Logistics
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New Incoterms Guide Aids Global Trade Efficiency

New Incoterms Guide Aids Global Trade Efficiency

The Incoterms® rules are a set of global standards published by the International Chamber of Commerce, covering 11 essential trade terms. Since their inception in 1936, with the latest version released in 2020, these rules clarify the responsibilities and risks of sellers and buyers in the delivery of goods in international trade. They help prevent misunderstandings and reduce transaction costs. Understanding these rules is crucial for the success of every trader.

08/05/2025 Logistics Encyclopedia
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Indonesia Imposes New Ecommerce Tax Affecting Sellers and Platforms

Indonesia Imposes New Ecommerce Tax Affecting Sellers and Platforms

New Indonesian e-commerce tax regulations are now in effect, requiring sellers with annual revenue exceeding IDR 500 million to pay 0.5% income tax. This measure aims to alleviate fiscal pressure and promote market fairness. The new rules will directly impact seller profit margins and increase platform operating costs and compliance responsibilities. In the long term, a standardized tax environment will contribute to the healthy development of the Indonesian e-commerce industry. Sellers and platforms need to actively adapt to these changes.

11/03/2025 Logistics Industry Insights
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Amazon Prioritizes Product Quality in Updated Review System

Amazon Prioritizes Product Quality in Updated Review System

Amazon is adjusting its review display mechanism to increase the weight of recent reviews, emphasizing the importance of product quality and service. Under the new system, recent positive reviews are more likely to be featured prominently, and negative reviews are no longer given absolute priority. Sellers need to prioritize product quality to adapt to these new rules. This change aims to provide a more current and accurate reflection of customer experiences, encouraging sellers to maintain high standards and address issues promptly.

12/29/2025 Logistics Industry Insights
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Douyin Ecommerce Raises Bar for Sellers with Stricter Return Rate Rules

Douyin Ecommerce Raises Bar for Sellers with Stricter Return Rate Rules

Douyin e-commerce platform adjusts the standards for Douyin store products to enter the Selected Alliance, with the product return rate becoming a key assessment indicator. Merchants need to improve product quality, optimize after-sales service, and pay attention to data indicators to adapt to the new regulations and obtain more promotion opportunities. The new rules aim to create a healthier and more sustainable e-commerce ecosystem. Merchants should actively respond and realize the transformation from "traffic is king" to "quality is king."

01/04/2026 Logistics Industry Insights
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Jumia Sellers Gain Traffic with Optimized Product Listings

Jumia Sellers Gain Traffic with Optimized Product Listings

This article provides an in-depth analysis of key aspects for listing new products on Jumia, including pre-listing considerations, choosing between VC/SC Seller Center, using MangoShop ERP, product pricing, category selection, title optimization, detail page writing, and direct mail logistics rules. It aims to help sellers avoid pitfalls, efficiently list new products, boost store traffic, and achieve success in the African e-commerce market. The guide covers practical strategies for maximizing visibility and sales potential on the Jumia platform.

01/04/2026 Logistics Encyclopedia
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Amazon Sellers Struggle With Patent Fights Algorithm Shifts Ahead of Holidays

Amazon Sellers Struggle With Patent Fights Algorithm Shifts Ahead of Holidays

Amazon sellers are approaching peak season, facing triple challenges: infringement, new platform rules, and a market downturn. Garden hose connectors are being removed due to widespread patent infringement, highlighting the need for careful product selection to avoid risks. Amazon's search page adjustments, particularly the impact of zero-star reviews, pose challenges for new product promotion. Sellers must operate in compliance and adopt refined operational strategies to survive the competition and seize opportunities during the peak season. Prioritizing legal compliance and meticulous management are crucial for success.

12/29/2025 Logistics Industry Insights
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Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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Amazon Consolidates Fulfillment Storage Policy to Boost Efficiency

Amazon Consolidates Fulfillment Storage Policy to Boost Efficiency

Since March 2023, Amazon has implemented a new FBA storage capacity management policy, unifying replenishment and storage limits. IPI scores are assessed monthly, and Amazon provides storage forecasts and opportunities to request additional capacity. Sellers need to pay close attention to their IPI scores, accurately forecast sales, and leverage the new rules to optimize inventory management. This includes understanding how the IPI score impacts storage limits and utilizing available tools for forecasting and capacity requests to avoid storage overage fees and maintain healthy inventory levels.

01/04/2026 Warehousing
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