A commercial invoice is an essential document issued by the seller to the buyer, detailing information about the goods involved in the transaction. This document allows the seller to collect payment. It is widely used in international trade for purposes such as payment reference, customs documentation, and applying for export licenses, making it an indispensable part of trade transactions.
Amazon Europe will update its return and refund policy for self-fulfilled sellers starting in August. The aim is to simplify the return process, clarify refund standards, and introduce a more comprehensive guarantee mechanism. Key aspects of the new policy include return product grading, clear refund definitions, photo evidence mechanisms, and a more efficient refund process. This aims to improve seller operational efficiency and reduce operational risks.
eBay, a leading global e-commerce platform, boasts a massive user base and worldwide market coverage. Its 'seller-centric' model and localized services provide a convenient trading environment for cross-border e-commerce, making it an ideal choice for expanding into overseas markets and discovering new business opportunities. eBay's infrastructure and established presence allow businesses to reach a global audience and streamline their international operations.
In August 2024, China's warehouse index rose to 50.2%, indicating a recovery in the industry. Key indicators such as end-of-period inventory, average inventory turnover, number of employees, and business expectations have improved. However, the new orders index remains below the prosperity line, suggesting that demand has not fully recovered.
This article provides a detailed Chinese New Year holiday guide for Amazon FBM sellers. It focuses on how to properly activate the "Vacation Mode" to ensure sellers can rest peacefully during the holiday and avoid order issues. It also shares important considerations after activating "Vacation Mode" and other supplementary methods to help sellers better manage their stores and enjoy a relaxing and happy Chinese New Year. The guide aims to minimize disruptions and maintain a positive customer experience while the seller is on vacation.
Amazon has launched the "Shipping Performance" dashboard to more strictly control seller shipping behavior. The new regulations cover key indicators such as labeling and quantity, requiring sellers to standardize shipping standards, otherwise FBA may be restricted. Compliant operation, optimized inventory management, and improved logistics efficiency are key to responding to the new regulations. Refined operation is the future of cross-border e-commerce. Sellers need to pay close attention to these metrics and proactively improve their shipping processes to avoid penalties and maintain FBA access.
Wildberries cloud services have been upgraded to a pay-as-you-go model, optimizing resource utilization and reducing enterprise costs. Simultaneously, the platform's seller API usage policy remains unchanged, continuing to offer free access and usage, helping sellers improve operational efficiency and achieve business growth. This upgrade does not affect service versions for seller-built system integration and localized deployment.
Amazon has temporarily suspended the full implementation of its new "Send to Amazon" workflow, extending the use of the old process to alleviate pressure on sellers during peak season inventory preparation. The new workflow had previously caused dissatisfaction among sellers due to requirements for more detailed shipment information and potential split shipments. This extension provides sellers with a buffer period to adapt to the new process. However, sellers still need to proactively understand and adapt to the changes to meet future challenges.
Chinese-American Amazon seller Yeung was sentenced for an "empty package" scam, exposing fraud issues in cross-border e-commerce. He exploited platform loopholes, using fake shipments and other methods to illegally profit millions of dollars. He was ultimately sentenced and fined heavily. This case serves as a warning to cross-border e-commerce sellers that compliant operation is the key to long-term development, and illegal activities will inevitably be punished by law. It highlights the importance of ethical business practices in the competitive online marketplace.
Amazon Europe introduces SAFE-T claims for CSBA (Customer Service by Amazon) orders, allowing sellers to dispute refunds initiated by Amazon, particularly when issues arise with returns. Sellers can submit claims for situations like returned items not being in their original condition. Amazon will evaluate the claims and issue refunds according to its policies. This initiative aims to enhance refund protection for sellers and reduce potential losses associated with CSBA orders and problematic returns.
