AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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Tiktok and Youtube Compete in Global Ecommerce Influencer Marketing

Tiktok and Youtube Compete in Global Ecommerce Influencer Marketing

TikTok and YouTube are fiercely competing in the short video space, particularly in cross-border e-commerce influencer marketing. TikTok boasts a massive user base and efficient algorithm-driven recommendations, making it ideal for rapid traffic generation. YouTube offers diverse content, suitable for brand building. Cross-border e-commerce businesses should choose platforms based on their specific needs to achieve precise marketing and maximize ROI. Understanding the strengths of each platform is crucial for successful influencer campaigns and overall business growth in the global market.

01/27/2026 Logistics Industry Insights
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Swiss Ecommerce Adopts Chinese Parcel Solutions for Efficiency

Swiss Ecommerce Adopts Chinese Parcel Solutions for Efficiency

This article provides a detailed overview of e-commerce small parcel express delivery services from China to Switzerland, covering the entire process from door-to-door pickup and customs clearance to last-mile delivery. It emphasizes packaging requirements, transit times, customs duties policies, and shipping cost calculations. The aim is to provide cross-border e-commerce sellers with efficient and convenient logistics solutions, helping them easily expand into the Swiss market. The focus is on streamlining the export process and optimizing delivery for businesses targeting Swiss consumers.

01/27/2026 Logistics
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Amazon Balances Convenience Quality in Retail Dominance

Amazon Balances Convenience Quality in Retail Dominance

This paper delves into Amazon's shopping convenience and quality assurance strategies as an e-commerce giant. By analyzing its product inventory, search and recommendation system, logistics and distribution network, and after-sales service policies, it reveals how Amazon earns consumer trust. The article also explores Amazon's advertising and marketing strategies and its commercial essence, aiming to help readers view this e-commerce platform more rationally. It examines the key factors contributing to Amazon's success in building a reliable and user-friendly online shopping experience.

01/28/2026 Logistics Industry Insights
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Atlanta Smart Center Boosts Ecommerce Fulfillment Efficiency

Atlanta Smart Center Boosts Ecommerce Fulfillment Efficiency

Project Verte partnered with 6 River Systems to deploy Chucks robots in Atlanta, enhancing order processing efficiency, optimizing customer experience, and achieving intelligent e-commerce fulfillment. This collaboration leverages robotics to streamline warehouse operations, resulting in faster turnaround times and improved accuracy. By automating key fulfillment processes, Project Verte aims to provide a more seamless and efficient experience for its customers, ultimately boosting satisfaction and loyalty. The deployment demonstrates a commitment to innovation and a focus on utilizing technology to improve the overall e-commerce fulfillment process.

01/28/2026 Logistics
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Global Ecommerce Guide for Crossborder Sellers

Global Ecommerce Guide for Crossborder Sellers

This article delves into the crucial role of cross-border information for e-commerce sellers. It provides strategies for efficient acquisition and application of this information, and forecasts future development trends. Sellers should leverage cross-border information to gain market insights, optimize strategies, and ultimately achieve success. Understanding global trends and competitor activities is key to making informed decisions and staying ahead in the competitive cross-border e-commerce landscape. By effectively utilizing available data, sellers can improve their product offerings, marketing campaigns, and overall business performance.

01/29/2026 Logistics
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Paypal Expands in China As DHL Tackles Underdeclaration Logistics Costs Rise

Paypal Expands in China As DHL Tackles Underdeclaration Logistics Costs Rise

This week's key highlights in cross-border e-commerce include PayPal's acquisition of GoPay, officially entering the Chinese payment market. DHL is strictly investigating under-declaration and will impose severe penalties for violations. eBay has announced upcoming freight rate increases from UPS, FedEx, and USPS. Amazon is extending its holiday return window. Furthermore, the South Asian e-commerce market presents significant potential and warrants attention. These developments impact cross-border sellers and require careful consideration to navigate the evolving landscape of international trade and logistics.

01/30/2026 Logistics
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Threads Unveils Crossborder Ecommerce Strategy for 2025

Threads Unveils Crossborder Ecommerce Strategy for 2025

This article delves into the marketing potential of Meta's social platform Threads in the cross-border e-commerce sector. It offers a comprehensive practical guide, covering account setup, content operation, and application in cross-border scenarios. It also addresses the challenges of multi-account management by leveraging the AdsPower tool, helping cross-border e-commerce sellers seize the traffic opportunities presented by Threads and achieve brand globalization. The guide provides actionable insights to effectively utilize Threads for marketing and brand building in the international market.

01/30/2026 Logistics Industry Insights
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Baiyun Network Boosts Crossborder Ecommerce Expansion

Baiyun Network Boosts Crossborder Ecommerce Expansion

The Saihu ERP Cross-border E-commerce Operation Summit successfully concluded, with Buyun Logistics as a supporting unit. Experts shared insights on the international situation and operational strategies, while KOLs provided on-site Q&A sessions. Buyun Logistics is committed to building a leading intelligent service platform for cross-border logistics, offering one-stop solutions to help sellers tap into the global market. The summit highlighted the importance of adapting to global trends and leveraging efficient logistics for successful cross-border e-commerce operations.

01/29/2026 Logistics Industry Insights
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Kiva Robots Transform Ecommerce Logistics with Automation

Kiva Robots Transform Ecommerce Logistics with Automation

This paper analyzes the impact of Amazon's acquisition of Kiva Systems on e-commerce logistics. It explores how the material handling industry adopts robotics to address challenges and improve efficiency, using GEODIS and Crutchfield as examples of automation and on-demand packaging applications. The study emphasizes the importance of supply chain resilience and investment, highlighting that automation and intelligence are future trends. Robotics and automation are transforming warehousing and fulfillment, enabling faster delivery times and improved order accuracy in the competitive e-commerce landscape.

01/30/2026 Logistics
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