Firms Prioritize Customercentric Supply Chains for Future Growth

Firms Prioritize Customercentric Supply Chains for Future Growth

This paper delves into the future trends of customer-centric supply chains, proposing six cornerstones for building intelligent fulfillment services: dynamic segmentation, asset-light operations, real-time visibility, service-oriented operating models, data-driven application intelligence and technology, and continuous innovation. It emphasizes that companies should build a flexible supply chain system through continuous evolution to adapt to changing market demands and enhance customer experience. This evolution allows for a more responsive and tailored approach to meet customer needs effectively.

01/19/2026 Logistics Industry Insights
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Ecommerce Warehouses Adopt Flexible Forklifts and Automation

Ecommerce Warehouses Adopt Flexible Forklifts and Automation

In the e-commerce era, warehouse operations face challenges including space constraints, labor shortages, and fluctuating order volumes. Innovative technologies like narrow aisle forklifts optimize space utilization, while flexible automation enhances picking speed and caters to personalized demands. Companies should carefully select automation solutions tailored to their specific business needs to achieve efficiency gains and cost optimization. The key is to find the right balance between automation and human labor to maximize productivity and adapt to the dynamic demands of e-commerce fulfillment.

01/19/2026 Warehousing
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Ecommerce Sellers Adapt Logistics Strategies for Peak Season

Ecommerce Sellers Adapt Logistics Strategies for Peak Season

Peak season presents significant logistics challenges for cross-border e-commerce, especially for independent platform sellers. This article proposes four key strategies: optimizing the fulfillment process, selecting a professional freight forwarder, choosing the best logistics channels, and emphasizing customs clearance. These strategies help sellers overcome issues like warehousing delays and improve logistics efficiency and user experience, ultimately enabling them to succeed during the peak season. By proactively addressing these challenges, independent e-commerce businesses can maximize their sales and customer satisfaction.

01/19/2026 Logistics
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Ecommerce Logistics Adapts to Rising Demand Diverse Delivery

Ecommerce Logistics Adapts to Rising Demand Diverse Delivery

E-commerce growth profoundly impacts logistics, leading to diverse fulfillment models. To address these challenges, logistics managers must adopt dynamic systems, third-party collaborations, and innovative software, while shifting mindsets towards customer-centricity, data-driven decision-making, and continuous innovation. This special issue explores how software, technology, and processes can empower businesses to exceed customer expectations. It highlights the importance of adapting and leveraging new tools to optimize logistics operations and enhance the overall customer experience in the evolving e-commerce landscape.

01/20/2026 Logistics Industry Insights
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Stord Expands Global Supply Chain with Shipwire Buy

Stord Expands Global Supply Chain with Shipwire Buy

Stord's acquisition of Shipwire aims to expand its global fulfillment network and accelerate its AI-driven supply chain strategy. This acquisition strengthens Stord's presence in the EU and UK while enhancing its AI capabilities. Shipwire's technology and customer base align perfectly with Stord's existing operations, promising smarter and more efficient supply chain solutions for e-commerce and omnichannel brands. The deal will allow Stord to offer more comprehensive and technologically advanced services to its clients, improving delivery times and reducing costs.

01/21/2026 Logistics
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Integrated DOM Gains Traction in Omnichannel Supply Chains

Integrated DOM Gains Traction in Omnichannel Supply Chains

This paper delves into the motivations, advantages, implementation strategies, and future trends of integrating Distributed Order Management (DOM) with supply chain execution platforms. By integrating DOM, companies can optimize order fulfillment processes and enhance customer satisfaction. The article analyzes the integration strategies of leading vendors and explores the future development direction of DOM integration, providing valuable insights for enterprises facing omnichannel retail challenges. It examines how integrated DOM improves efficiency, reduces costs, and provides a seamless customer experience across various sales channels.

01/21/2026 Logistics Industry Insights
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Amazon Strengthens Seller Compliance Rules for FBA FBM

Amazon Strengthens Seller Compliance Rules for FBA FBM

Amazon is tightening FBA inbound and FBM return policies, making compliance crucial for sellers. The elimination of FBA pre-processing and labeling services, coupled with shortened FBM refund timelines, necessitates a professional and streamlined operational system. Sellers must ensure inbound compliance and timely refunds. Alternatively, leveraging overseas warehouse services can help navigate these challenges and safeguard business continuity. These changes demand greater operational efficiency and potentially a shift in fulfillment strategies for Amazon sellers to maintain competitiveness and avoid penalties.

01/23/2026 Logistics Industry Insights
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Smart Goodstoperson Systems Boost Warehouse Efficiency

Smart Goodstoperson Systems Boost Warehouse Efficiency

This paper explores the impact of Goods-to-Person (G2P) technology on improving warehouse picking efficiency and the crucial role of third-party logistics (3PL) providers in enterprise transformation. Leveraging its technological advantages and extensive practical experience, DHL Supply Chain offers comprehensive G2P automation solutions to customers. These solutions help businesses accelerate their digital transformation and enhance logistics efficiency. The paper highlights how G2P automation, facilitated by experienced partners like DHL, drives significant improvements in order fulfillment and overall supply chain performance.

01/20/2026 Logistics Industry Insights
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Lastmile Delivery Costs Challenge Retailers Amid Demand for Speed

Lastmile Delivery Costs Challenge Retailers Amid Demand for Speed

High last-mile delivery costs drive intense logistics competition behind e-commerce's 'free shipping' promise. This article analyzes various delivery models, including 'coopetition,' e-commerce companies building their own logistics networks, and individual operators. It highlights delivery density as crucial for cost reduction and emphasizes the need for shippers to understand their service providers, ultimately responsible for 'free next-day delivery.' Understanding the nuances of these models and focusing on efficiency are key to navigating the challenges of modern e-commerce fulfillment.

01/20/2026 Logistics Industry Insights
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Robots Transform Warehouses As Automation Accelerates

Robots Transform Warehouses As Automation Accelerates

This paper delves into the application of robotics in logistics fulfillment centers, analyzing how they address the challenges posed by the pandemic and achieve cost reduction and efficiency gains. It highlights the diverse types of robotic technologies and their continuous evolution in software, workflows, and intelligence. Labor shortages and e-commerce surges are identified as key drivers for robot adoption. Human-robot collaboration, software-driven solutions, and pragmatic advancements are crucial trends in the development of robotics within the logistics sector.

01/20/2026 Logistics Industry Insights
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