Ebay Sellers Improve Customer Satisfaction Through Better Communication

Ebay Sellers Improve Customer Satisfaction Through Better Communication

This article details various communication channels available to eBay sellers for interacting with buyers, including the eBay messaging system, phone communication (used cautiously), and contacting eBay customer support. It provides practical tips for improving communication efficiency and highlights communication taboos to avoid. The aim is to help sellers build strong customer relationships, enhance customer satisfaction, and ultimately drive sales growth on the eBay platform. By mastering effective communication techniques, sellers can foster trust and loyalty, leading to a more successful eBay business.

01/04/2026 Logistics Encyclopedia
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Tiktok Challenges Facebook for Marketing Dominance

Tiktok Challenges Facebook for Marketing Dominance

TikTok's rapid growth poses a challenge to Facebook, but data suggests Facebook's user base remains twice the size of TikTok's. Most users utilize both platforms. Marketers should avoid pitting them against each other and instead adopt an omnichannel strategy. Tailoring content based on target audience and platform characteristics is crucial for more effective marketing across both platforms. This differentiated approach allows for reaching a broader audience and maximizing campaign impact by leveraging the unique strengths of each social media channel.

01/04/2026 Logistics Industry Insights
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Globalegrow Founder Xu Jiadong Investigated for Embezzlement

Globalegrow Founder Xu Jiadong Investigated for Embezzlement

The founder of Globalegrow, once a cross-border e-commerce giant, Xu Jiadong, has been investigated for suspected embezzlement, shocking the industry. Cross-border Tong's announcement confirmed the news and stated that it would recover the losses. Globalegrow was once an industry leader but declined due to poor management, eventually leading to bankruptcy and liquidation. This event triggers deep reflection on the development model of cross-border e-commerce companies, warning companies to pay attention to compliant operation and risk control.

01/04/2026 Logistics Industry Insights
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Douyin Merchants Gain As Pinduoduo Eases Order Limits

Douyin Merchants Gain As Pinduoduo Eases Order Limits

Good news for Douyin store merchants! Pinduoduo has relaxed restrictions on order placement, allowing a single account to place multiple orders. Merchants can choose manual order placement or collaborate with suppliers for bulk order processing and shipping, improving efficiency. This article provides two practical shipping solutions to help merchants respond flexibly and achieve sales growth. It covers strategies for managing different order volumes and choosing the most suitable approach, ultimately empowering merchants to optimize their fulfillment process and boost their performance.

01/04/2026 Logistics
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Amazon Eases Policies to Expand Seller Access in Europe

Amazon Eases Policies to Expand Seller Access in Europe

Amazon Europe has released several favorable policies, including upgrading the Export Program to over 30 countries, adjusting sales commissions to reduce costs, and optimizing the return policy for customized products to protect seller rights. It is recommended that sellers actively expand export businesses, optimize product structures, improve customized services, and refine operations to seize opportunities and succeed in the European market. These changes aim to make selling on Amazon Europe more attractive and profitable for sellers who adapt to the new conditions.

01/04/2026 Logistics Industry Insights
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Google Algorithm Update Impacts Crossborder Ecommerce SEO

Google Algorithm Update Impacts Crossborder Ecommerce SEO

Google algorithm updates significantly impact cross-border e-commerce SEO. To mitigate negative effects, prioritize user experience, optimize SEO fundamentals, stay updated with official Google announcements, and leverage data analysis. A long-term approach is crucial. Focus on matching user intent by understanding their needs and providing relevant content. Continuous monitoring and adaptation are key to maintaining and improving Google rankings in the face of algorithm changes. Adapting to these changes requires a holistic strategy encompassing technical SEO, content quality, and user engagement.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Inventory Crisis Amid Warehouse Disruptions

Amazon Sellers Face Inventory Crisis Amid Warehouse Disruptions

Amazon warehouses are facing increasing pressure, with operational disruptions and closures in multiple locations, leading to listing sales issues. This article analyzes the reasons behind the warehouse 'paralysis', explores the impact of Amazon's 'slimming' strategy on sellers, and proposes strategies to cope with the warehouse crisis. It aims to help sellers find opportunities amidst the challenges by understanding the underlying issues and implementing adaptive measures to maintain business continuity and optimize inventory management in the face of these logistical hurdles.

01/04/2026 Logistics
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Ebay Warns Sellers of Overdue Payment Risks Management Tips

Ebay Warns Sellers of Overdue Payment Risks Management Tips

This article provides an in-depth analysis of the serious consequences of overdue eBay bills, including account suspension, damage to credit scores, and PayPal restrictions. It offers a detailed guide to the eBay bill inquiry process, instructing sellers on how to promptly understand their fees and avoid impacting store operations due to late payments. This aims to ensure the smooth operation of cross-border e-commerce businesses by preventing account issues stemming from unpaid bills and maintaining a healthy account standing.

01/04/2026 Customs Knowledge
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Amazon Launches Seller Safety Net with Account Health Assurance

Amazon Launches Seller Safety Net with Account Health Assurance

Amazon's 'Account Health Assurance' program offers high-performing sellers a '3-day grace period' to resolve issues and prevent account deactivation. This article explains the program, helping sellers understand its core elements and value. It allows sellers facing potential account suspension due to performance issues to address problems within three days, avoiding immediate deactivation. The program aims to provide a safety net for sellers who maintain good account health, incentivizing proactive problem-solving and ensuring a more stable selling environment on Amazon.

01/04/2026 Logistics Industry Insights
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Guide to Optimizing Sales with Coupangs CGF Programs

Guide to Optimizing Sales with Coupangs CGF Programs

This article provides a detailed introduction to the registration process for Coupang CGF/CGF Lite links, the differences between CGF/CGF Lite and self-fulfillment, and important audit considerations. It emphasizes key aspects such as product names, images, logistics information, and battery reports, aiming to help sellers quickly get started with CGF/CGF Lite and boost sales. The guide offers practical advice to navigate the registration process efficiently and avoid common pitfalls, ultimately leading to increased visibility and sales on the Coupang platform.

01/04/2026 Logistics Encyclopedia
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