Ebay Guide How to Contact Sellers and Support

Ebay Guide How to Contact Sellers and Support

This article details various methods for finding sellers and contacting customer service on the eBay platform, including pre-sales inquiries, after-sales support, and platform customer service channels (phone, online chat, email). It also provides effective communication tips aimed at helping buyers more easily resolve issues encountered during the shopping process and enhance their overall shopping experience. Learn how to quickly find the right seller and efficiently address any concerns or questions you may have.

12/30/2025 Logistics Encyclopedia
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Study Ecommerce Convenience Marred by Delivery Frustrations

Study Ecommerce Convenience Marred by Delivery Frustrations

A recent Descartes study reveals that despite the continued growth of online shopping, customer satisfaction with home delivery is improving slowly, highlighting persistent delivery challenges. The report emphasizes that retailers should focus on consumer demands for cost, speed, and personalized delivery options. Optimizing service processes and addressing these needs is crucial for enhancing the overall shopping experience and improving customer satisfaction in the e-commerce landscape. Retailers must prioritize these factors to remain competitive.

01/15/2026 Logistics Industry Insights
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Amazons AI Defense Challenges Chatgpt in Ecommerce

Amazons AI Defense Challenges Chatgpt in Ecommerce

Amazon and ChatGPT are vying for dominance in the AI e-commerce gateway. Amazon launched Rufus as a countermeasure, effectively blocking OpenAI. The rise of AI-powered shopping assistants has the potential to disrupt the existing e-commerce landscape and reshape the overall shopping experience. This competition highlights the growing importance of AI in personalizing product discovery and enhancing customer engagement, potentially leading to a significant shift in how consumers interact with online retailers.

01/15/2026 Logistics Industry Insights
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Saudi UAE Shoppers Defy Inflation with Robust Ecommerce Spending

Saudi UAE Shoppers Defy Inflation with Robust Ecommerce Spending

A Kearney report indicates that despite inflation concerns, Saudi Arabian and UAE consumers maintain strong purchasing power. Online shopping remains popular, with brand building and offline experiences gaining importance. Cross-border e-commerce sellers should capitalize on this opportunity by optimizing online platforms, prioritizing brand development, and providing excellent customer service to succeed in the Middle Eastern market. Focus on creating a seamless and trustworthy online presence to attract and retain customers in this dynamic region.

01/04/2026 Logistics Industry Insights
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China Sets ¥5,000 Duty-Free Limit for Overseas Shopping

China Sets ¥5,000 Duty-Free Limit for Overseas Shopping

This article analyzes China's customs regulations regarding the duty-free allowance for personal items carried by travelers. It highlights the differing exempt amounts for resident and non-resident travelers, as well as tax rules applicable in special circumstances. Furthermore, it discusses the standards for personal use and reasonable quantities of luggage items, and the customs declaration process required when carrying items that exceed these standards.

07/28/2025 Customs Knowledge
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China Tightens Customs Rules to Curb Personal Shopping Proxies

China Tightens Customs Rules to Curb Personal Shopping Proxies

Starting June 1, China Customs has implemented new regulations for incoming travelers' luggage, prohibiting the release of five categories of imported goods to curb personal purchasing. Travelers must ensure their personal items from abroad fall within a 'reasonable quantity for personal use'; any excess will be temporarily held and subject to customs procedures. The tax exemption policy outlines specific restrictions for cigarettes, discs, and electronic products, which require special attention to compliance. Failure to adhere to these rules may result in customs intervention.

07/29/2025 Logistics
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Guide to Korean Proxy Shopping Shipping Customs and Returns

Guide to Korean Proxy Shopping Shipping Customs and Returns

This article provides a detailed analysis of key aspects in the Korean proxy shopping delivery process. It covers shipment channel selection (postal service, personal carry-on, air freight), return and exchange policies, customs clearance procedures, and other important considerations. The aim is to help consumers gain a comprehensive understanding of various delivery aspects involved in proxy shopping, enabling them to make informed purchasing decisions, avoid potential risks, and enhance their overall shopping experience. It serves as a guide to navigate the complexities of international shipping in the context of Korean proxy shopping.

12/30/2025 Logistics Encyclopedia
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Naver Shopping Enhances Ad Performance with Quality Score Optimization

Naver Shopping Enhances Ad Performance with Quality Score Optimization

This article delves into the significance of the Quality Score in Naver Shopping Search Ads and provides practical strategies for improvement. It emphasizes the crucial role of precise category matching and details how to comprehensively optimize ad performance through keyword research, ad grouping, A/B testing, and data analysis. Ultimately, the goal is to maximize the effectiveness of advertising campaigns and achieve optimal results.

01/04/2026 Logistics Encyclopedia
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Tiktok Boosts Social Shopping in Indonesia Challenging Ecommerce Giants

Tiktok Boosts Social Shopping in Indonesia Challenging Ecommerce Giants

JD.ID's exit from the Indonesian market highlights the evolving e-commerce landscape. TikTok's rapid rise with its social commerce model, particularly live shopping, is reshaping consumer habits. Despite competition from players like Shopee, TikTok demonstrates significant growth potential. The future of Indonesian e-commerce will likely emphasize social interaction, personalization, and enhanced user experience, requiring platforms to innovate and adapt to changing consumer preferences. This shift underscores the importance of social commerce in capturing market share.

01/06/2026 Logistics Industry Insights
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Amazon Launches Inspire to Compete in Social Shopping Market

Amazon Launches Inspire to Compete in Social Shopping Market

Amazon has launched "Inspire," officially entering the interest-based social shopping realm. This feature aims to help shoppers discover, experience, and purchase products more easily through curated photos and short videos. For sellers, Inspire presents a new traffic source and an opportunity to enhance brand influence. This article analyzes Inspire's features, participation methods, and the opportunities and challenges it presents for sellers, offering corresponding recommendations. It explores how this content-driven approach could reshape the Amazon marketplace and impact seller strategies.

01/06/2026 Logistics Industry Insights
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