Inside International Freight Forwarding Key Roles and Structure

Inside International Freight Forwarding Key Roles and Structure

The department setup of an international freight forwarding company reflects specialized operations. Besides administration and finance, core departments include customer service, operations, documentation, sales, and customs clearance. Job roles are further subdivided based on transportation methods and target clients. In large companies, departments are independent, while in smaller companies, roles are often combined. International freight forwarding is complex, involving multiple stages and requiring collaboration among specialized personnel to ensure efficient and effective service delivery.

West Coast Ports Secure Sixyear Labor Deal Averting Disruption

West Coast Ports Secure Sixyear Labor Deal Averting Disruption

The International Longshore and Warehouse Union (ILWU) and the Pacific Maritime Association (PMA) reached an agreement on a new six-year contract, ending 13 months of negotiations. The agreement covers key aspects such as wages, benefits, and job security, which is significant for stabilizing US West Coast port operations, alleviating global supply chain pressures, and promoting economic growth. Despite challenges related to automation and geopolitics, the contract's conclusion lays a foundation for future development.

11/03/2025 Logistics
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International Maritime Freight Forwarding Positions Responsibilities and Operation Procedures Training Guide

International Maritime Freight Forwarding Positions Responsibilities and Operation Procedures Training Guide

This training guide primarily introduces the responsibilities and operational processes of various positions in international maritime freight forwarding. It emphasizes the importance of self-discipline and details the specific responsibilities and work requirements for different roles, as well as the operational procedures at each stage. By clarifying job responsibilities and establishing efficient workflows, the guide aims to enhance overall work efficiency and customer service quality, providing support for enterprises in a competitive environment.

Ebay Customer Service Roles Challenges and Career Growth

Ebay Customer Service Roles Challenges and Career Growth

This article provides an in-depth analysis of the responsibilities, workload factors, and career prospects of eBay customer service representatives. Their tasks include responding to emails, processing orders, managing product reviews, and collecting buyer information. Workload is affected by company size, job responsibilities, and individual capabilities. Through continuous learning and experience accumulation, eBay customer service representatives can advance to senior customer service roles, customer service supervisors, or even transition to store operations, achieving career development.

Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

Amazon Meta Cut Jobs Amid Economic Challenges

Amazon Meta Cut Jobs Amid Economic Challenges

The US tech industry is experiencing a "layoff wave," with Amazon's massive job cuts being a prime example. Slowing growth and declining profits are forcing companies to reduce costs and improve efficiency. Meta and other companies have also implemented large-scale layoffs. Faced with macroeconomic headwinds, tech companies need to optimize their cost structures, enhance risk awareness, adjust talent structures, and seek breakthroughs through technological innovation, diversification, refined operations, and talent development.

The Real Face Of The Freight Market In Q1 2025 Opportunities And Challenges Amid A Sense Of Crisis

The Real Face Of The Freight Market In Q1 2025 Opportunities And Challenges Amid A Sense Of Crisis

In Q1 2025, the freight market appears stable on the surface but is hiding underlying uncertainties, with weak demand and limited supply. Although short-term demand has risen, the ongoing decline reflects shippers' lack of confidence in the market. The overall industry is in a state of adjustment but is facing greater tension, making flexible operational models increasingly important.