2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
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US Service Sector Growth Cools in May Amid Employment Concerns

US Service Sector Growth Cools in May Amid Employment Concerns

The US Services PMI for May indicates a slowdown in growth, though the sector remains in expansion. Key concerns include a contraction in employment indicators and an accumulation of inventories. Experts suggest an uncertain economic outlook, but the resilience of the service sector provides support. Attention should be paid to inflation, the labor market, and adjustments in business inventories. The slowing growth coupled with inventory issues suggests potential headwinds for the broader economy despite the sector's continued expansion.

01/20/2026 Logistics Industry Insights
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Amazons Supply Chain Service Marks First Year Aiding Global Sellers

Amazons Supply Chain Service Marks First Year Aiding Global Sellers

Amazon's comprehensive "Supply Chain" service is now fully available, offering sellers an end-to-end automated logistics solution to facilitate product delivery from production to global consumers. Addressing the trade challenges of 2025, data-driven insights and inland transportation capabilities are crucial. This service integrates with Amazon FBA, providing a unified management platform. It enhances sellers' ability to respond effectively to market changes by streamlining the entire supply chain process and offering greater control and visibility.

01/20/2026 Logistics
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US Freight Industry Braces for Hours of Service Rule Review

US Freight Industry Braces for Hours of Service Rule Review

New US freight regulations aim to improve trucking efficiency and flexibility but face Democratic scrutiny, potentially delaying implementation. The rules involve revisions to rest breaks, sleeper berth provisions, adverse driving conditions, and short-haul exemptions. Industry associations express concerns while anticipating greater flexibility for drivers. The ultimate fate of the regulations hinges on congressional negotiations and court rulings. These changes aim to modernize the industry, but their implementation is uncertain given the political landscape. The outcome will significantly impact trucking operations nationwide.

01/21/2026 Logistics
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US Service Sector Hits Record High Amid Strong Economic Growth

US Service Sector Hits Record High Amid Strong Economic Growth

The U.S. ISM Non-Manufacturing Index (NMI) surged to 58.6 in August, a record high, according to the Institute for Supply Management. This is well above the expansion/contraction threshold and the past 12-month average, signaling the 44th consecutive month of growth in the U.S. non-manufacturing sector, providing strong momentum for economic expansion. All sub-indexes performed strongly, reflecting overall economic health. However, this could also exacerbate inflationary pressures, which the Federal Reserve will likely monitor closely.

01/28/2026 Logistics Industry Insights
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CEVA Logistics Expands LCL Service from Hamburg to New York

CEVA Logistics Expands LCL Service from Hamburg to New York

CEVA Logistics has launched a new LCL service from Hamburg to New York, designed to provide faster and more reliable transportation for smaller shipments. This route enhances overall logistics efficiency by optimizing processes, reducing customs inspection risks, accelerating cargo retrieval, and expanding the inland transportation network. The initiative aims to lower the barriers to international trade for small and medium-sized enterprises (SMEs), helping them expand into the US market. The new service offers a streamlined and cost-effective solution for businesses seeking to access the American market with smaller cargo volumes.

01/28/2026 Logistics
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US Service Sector Growth Slows but Remains Strong in April

US Service Sector Growth Slows but Remains Strong in April

The US Services PMI edged down to 57.1 in April, but still indicates robust growth, marking the 23rd consecutive month of expansion. The report reveals divergent performance across sectors, challenges in employment, and continued pressure on supply chains. Experts highlight inflation, labor shortages, and geopolitical risks as key challenges. However, the resilience and transformation of the service sector present opportunities for future growth. Despite slight deceleration, the overall outlook remains positive, suggesting the US service sector continues to be a significant driver of economic activity.

01/28/2026 Logistics Industry Insights
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Supply Chain As a Service Boosts Retailers Against Ecommerce Rivals

Supply Chain As a Service Boosts Retailers Against Ecommerce Rivals

Intense e-commerce competition presents supply chain challenges for small and medium retailers. Fourth-Party Logistics (4PL), offering a “Supply Chain as a Service” model, integrates technology, logistics resources, and consulting services to provide customized solutions. This enhances agility, visibility, and resilience, helping retailers survive amidst e-commerce giants. The MonarchFX initiative potentially foreshadows a new normal in the retail industry. It empowers retailers to optimize their supply chains and compete more effectively in the rapidly evolving digital landscape by leveraging external expertise and resources.

01/29/2026 Logistics Industry Insights
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US Service Sector Growth Slows in March Raising Economic Concerns

US Service Sector Growth Slows in March Raising Economic Concerns

The ISM's March Non-Manufacturing Report indicates a slowdown in growth, despite the index remaining above the expansion threshold. Key indicators experienced a broad decline, and sector performance diverged. The report reflects uncertainty among businesses, but the overall economy demonstrates resilience. While economic growth is slowing, the underlying economy is still strong. Future developments require close monitoring to capitalize on emerging opportunities and navigate market fluctuations. The report suggests a need for businesses to adapt to the changing economic landscape.

01/28/2026 Logistics Industry Insights
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US Service Sector Hits Record High in July Faces Challenges

US Service Sector Hits Record High in July Faces Challenges

The July ISM Services PMI reached a record high, signaling significant market potential. The report highlights the strong underlying growth in the service sector while also pointing to challenges related to supply chains, labor, and inflation. Businesses should optimize their supply chains, control costs, attract talent, embrace digitalization, and collaborate with suppliers to address these challenges and seize opportunities for sustainable growth. The record PMI suggests robust economic activity, but navigating these hurdles is crucial for continued success.

01/28/2026 Logistics Industry Insights
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