Logistics Excellence Honored at Quest for Quality Awards

Logistics Excellence Honored at Quest for Quality Awards

The "Excellent Quality Award" by Logistics Management Magazine recognizes top-performing transportation, 3PL, and port service providers based on a survey of logistics service buyers. The award evaluates companies on key metrics such as on-time delivery, information technology, and customer service. Using a weighted scoring system to ensure fairness and objectivity, the award provides an authoritative list of excellent companies in the logistics market, setting a benchmark for industry standards and offering valuable insights for service selection.

11/30/-0001 Logistics Industry Insights
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Amazon Sellers Gain Tools to Fix Ratings Listings

Amazon Sellers Gain Tools to Fix Ratings Listings

This article recounts the author's experience of successfully refreshing and merging variant ratings through multiple contacts with Amazon customer service. It highlights the varying levels of competence among Amazon customer service representatives and shares practical tips on effectively utilizing customer service resources to solve operational problems. These tips include persistence, exploring different contact channels, clearly describing the issue, and making reasonable use of available resources. The author reminds sellers to focus on improving product quality while seeking customer service assistance.

01/04/2026 Logistics Industry Insights
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Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada Expands Singapore Hub As Alibaba Boosts Crossborder Ecommerce

Lazada officially launched its Singapore overseas warehouse, providing local warehousing and delivery services to all merchants, enabling ultra-fast order fulfillment within 24 hours. Simultaneously, Alibaba.com has upgraded after-sales service standards for the machinery industry, clarifying service timelines and improving response speed. These initiatives aim to help cross-border e-commerce sellers reduce costs, increase efficiency, and seize market opportunities. The upgraded after-sales service focuses on clear service timeframes to improve response speeds for international buyers and sellers.

01/04/2026 Logistics
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USPS Overhaul Targets Profitability and Modernized Delivery

USPS Overhaul Targets Profitability and Modernized Delivery

The United States Postal Service (USPS) has unveiled a ten-year strategic plan to reshape its profitability and enhance service quality. Key initiatives include expanding seven-day package delivery, making significant infrastructure investments, adjusting service standards, optimizing pricing strategies, and seeking legislative support. The plan aims to gain a competitive edge in the e-commerce market. While facing numerous challenges, the USPS's commitment to reform and innovative measures are noteworthy and hold promise for the future of the postal service.

01/15/2026 Logistics
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US STB Extends Comment Period on Rail Switching Proposal

US STB Extends Comment Period on Rail Switching Proposal

The U.S. Surface Transportation Board (STB) has extended the comment deadline for its “Reciprocal Switching” proposal, which aims to provide poorly served freight rail shippers with the option to access other rail carriers. The new proposal establishes three key performance standards: service reliability, consistency, and local service. It also requires Class I railroads to provide historical data on service metrics. Industry response to the proposal has been mixed, but there's general agreement that it's intended to improve the quality of rail service.

01/19/2026 Logistics
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Guide to Avoiding Costly Errors in International Shipping Documents

Guide to Avoiding Costly Errors in International Shipping Documents

This article provides a detailed interpretation of key filling points for ocean bills of lading, including shipper, consignee, vessel name, loading and unloading ports, marks and numbers, goods description, gross weight and volume, freight payment, place and date of issue, etc. It offers practical guidance with real-world examples to help you avoid common mistakes and ensure the smooth arrival of your goods. This guide aims to assist in accurately completing the bill of lading, a crucial document in international trade.

08/21/2025 Document Interpretation
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Chinas Freight Forwarders Face Scrutiny Over Hidden Fees

Chinas Freight Forwarders Face Scrutiny Over Hidden Fees

This article shares common issues in freight forwarding, such as container detention time, freight display, and payment methods. It reveals potential 'traps' in the freight forwarding industry, reminding cargo owners to be vigilant during transactions and avoid unnecessary losses. It highlights potential pitfalls related to bill of lading freight charges and other common areas where misunderstandings or misrepresentations can occur. By understanding these potential issues, shippers can better protect themselves and ensure smoother, more cost-effective foreign trade logistics operations.

08/22/2025 Logistics Encyclopedia
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ASEAN Trade Expands with RMB Settlement for Export Rebates

ASEAN Trade Expands with RMB Settlement for Export Rebates

This paper interprets the RMB settlement export tax rebate policy, focusing on its application in ASEAN trade. Companies trading with countries that have signed RMB trade circulation agreements can apply for tax rebates if the contract and payment are in RMB and an RMB account is opened. Businesses should closely monitor policy updates and strengthen cooperation with financial institutions to fully utilize the convenience of RMB settlement. This facilitates smoother trade transactions and potentially reduces exchange rate risks within the ASEAN region.

08/22/2025 International Settlement
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LBBW SWIFT Code Guide for Secure International Transfers

LBBW SWIFT Code Guide for Secure International Transfers

This article explains the SWIFT code SOLADEST660 of LBBW Bank in Germany. It emphasizes the importance of using the correct SWIFT code in cross-border remittances and provides practical advice to avoid errors. Accurate SWIFT code usage is crucial for ensuring smooth and timely international money transfers. The article aims to help users understand the significance of SWIFT codes when dealing with LBBW Bank and other financial institutions for international transactions, highlighting potential pitfalls and offering solutions for accurate payment processing.

09/03/2025 International Settlement
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Deutsche Bank Agpostbank SWIFTBIC Codes Guide for Crossborder Transfers

Deutsche Bank Agpostbank SWIFTBIC Codes Guide for Crossborder Transfers

This article analyzes the SWIFT/BIC code of Deutsche Bank AG-Postbank, highlighting its role in cross-border money transfers. It aims to help users understand and identify the code, avoid potential risks, and ensure payment security. Understanding the SWIFT/BIC code is crucial for successful international transactions, as it serves as a unique identifier for the bank within the SWIFT network. This analysis provides insights into the code's structure and its importance in facilitating secure and efficient cross-border payments.

09/03/2025 International Settlement
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