Xiamen Summit to Boost Southeast Asia Trade for Beauty Pet and Biotech Sectors

Xiamen Summit to Boost Southeast Asia Trade for Beauty Pet and Biotech Sectors

The 2026 Xiamen Brand Globalization Summit focuses on the Southeast Asian market, targeting industries like cosmetics, pet supplies, and biotechnology. It offers comprehensive strategic guidance on market analysis, legal risks, financial planning, talent acquisition, and cultural integration. The summit also establishes a resource platform to facilitate connections and help Chinese brands successfully tap into the Southeast Asian market.

01/26/2026 Logistics Industry Insights
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South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

South American Call Center Boosts Pet Brand Sales with 90 First Call Resolution

Pet brand YP partnered with Callnovo's South American call center to solve technical support challenges, significantly improving after-sales service efficiency and user satisfaction. With 24/7 availability, native-speaking technical experts, and a professional customer service system, YP's first-time resolution rate for technical issues increased to 90%, and user satisfaction reached 95%. This partnership successfully transformed YP's strategy from reactive support to service leadership, enhancing brand competitiveness.

02/03/2026 Logistics Industry Insights
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Small US Importers Adapt to Tariff Uncertainty

Small US Importers Adapt to Tariff Uncertainty

Small U.S. importers are struggling due to constantly changing tariff policies, forcing them to adjust procurement strategies or abandon markets. The key to overcoming this challenge lies in flexible supply chain management and risk assessment, enabling businesses to remain competitive in an uncertain trade environment.

08/06/2025 Logistics Industry Insights
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New Tech Boosts Lastmile Delivery Efficiency

New Tech Boosts Lastmile Delivery Efficiency

Last mile delivery is one of the most challenging links in the supply chain. This article explores how to enhance delivery efficiency through smart technologies and innovative strategies, meeting market demands, optimizing customer experience, and helping businesses gain a competitive edge in this area.

08/06/2025 Logistics Industry Insights
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Logistics Firms Adopt New Strategies Amid Rising Costs

Logistics Firms Adopt New Strategies Amid Rising Costs

The 36th Annual Logistics Status Report indicates that the logistics industry is facing rising costs and supply chain management challenges due to economic and geopolitical uncertainties. Companies must adopt new strategies to enhance operational efficiency and integrate sustainability to achieve greater market adaptability and competitiveness.

08/07/2025 Logistics Industry Insights
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Descartes Launches Antifraud Tool to Tackle Freight Scams

Descartes Launches Antifraud Tool to Tackle Freight Scams

Descartes has launched an upgraded version of its anti-fraud tool, FraudGuard 2.0. This tool aims to enhance supply chain security and transparency by helping shippers and logistics companies identify fraudulent activities and cargo theft during the transportation process through real-time data analysis.

09/16/2025 Logistics
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Smart Warehousing Boosts Ecommerce Efficiency

Smart Warehousing Boosts Ecommerce Efficiency

Modern Warehouse Management Systems (WMS) are becoming essential core tools in the e-commerce supply chain. By utilizing real-time data management and intelligent technology, these systems help businesses improve operational efficiency, meet customer demands, and drive rapid development in the e-commerce environment.

08/02/2025 Warehousing
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