Guide to Coupangs Return Policy for Daigou Buyers

Guide to Coupangs Return Policy for Daigou Buyers

This article details the application process for return compensation for Coupang purchase agent products, covering automated collection integration, application portals, and important considerations. It reminds merchants to apply within the specified timeframe and provide accurate information and supporting evidence to avoid unnecessary financial losses. The guide outlines specific steps and key points to ensure a smooth and successful compensation claim for returned Coupang goods purchased through a third-party agent.

01/16/2026 Logistics
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High Ecommerce Return Rates Cut Crossborder Seller Profits

High Ecommerce Return Rates Cut Crossborder Seller Profits

Cross-border e-commerce sellers face the challenge of high return rates, eroding profit margins. This paper analyzes the current situation of return rates, the differences in return policies among e-commerce platforms, and the controversy and risks associated with the "refund only without return" policy. It proposes strategies for sellers to optimize product quality, improve logistics, and enhance after-sales service. The paper emphasizes the importance of building a fairer cooperative model between platforms and sellers to mitigate the negative impacts of high return rates and ensure sustainable business growth.

01/16/2026 Logistics Industry Insights
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Global Ecommerce Firms Adopt Advanced Package Return Systems

Global Ecommerce Firms Adopt Advanced Package Return Systems

It's possible to intercept and return an international express package, although success depends on package status, courier policies, and destination country regulations. The golden window is within 24 hours of dispatch. This guide provides detailed instructions, including contacting the courier, confirming package status, and covering applicable fees. It offers interception strategies and alternatives for different stages of transit, helping you minimize potential losses. Factors like the speed of the courier and the package's location are crucial. Act quickly and be prepared to pay for the return shipping.

01/26/2026 Logistics Encyclopedia
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Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon Probes Zerocost Scam Amid Serial Return Fraud

Amazon sellers are facing increasing return fraud, with cases of buyers successfully returning garbage after multiple orders, raising concerns about platform oversight. Issues like loopholes in the FBA return system, professional fraudsters abusing the rules, and AI-generated fake evidence are becoming more prominent. Sellers are urging the platform to implement a "buyer blacklist" feature and establish a more proactive defense mechanism to collectively address the escalating risk of return fraud. They are hoping for tighter regulations and better protection against these fraudulent activities.

02/03/2026 Logistics Industry Insights
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Amazon US Updates Return Policies Key Changes Explained

Amazon US Updates Return Policies Key Changes Explained

This article provides an in-depth analysis of Amazon US's return policy and process. It offers strategies for various return scenarios and shares practical tips for improving return efficiency. The aim is to help consumers handle returns efficiently and conveniently, protecting their rights. It covers key aspects of the return process, including eligibility, shipping, and refund timelines, empowering customers to navigate Amazon's return system effectively and resolve any potential issues smoothly.

02/06/2026 Logistics Encyclopedia
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Industry Veteran Shares Key Insights for Freight Forwarders

Industry Veteran Shares Key Insights for Freight Forwarders

This article focuses on the experience sharing of a freight forwarding forum user, "Roadman123," emphasizing the importance of details in freight forwarding work, precautions for container pick-up operations, and the value of freight forwarding experience exchange. By analyzing Roadman123's interactions and past issues, it provides a pitfall avoidance guide and learning suggestions for freight forwarders, aiming to improve work efficiency and avoid potential risks. It highlights practical tips and lessons learned to help practitioners navigate the complexities of the industry.

08/23/2025 Logistics Encyclopedia
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LA and Long Beach Ports Implement Clean Truck Fee

LA and Long Beach Ports Implement Clean Truck Fee

The Clean Truck Fee is a charge levied by the Ports of Los Angeles and Long Beach to reduce air pollution, as part of the Clean Air Action Plan. This fee may be included in pick-up and delivery charges or listed separately. Flexport provides clear visibility of this fee, helping customers understand their transportation costs and support environmentally friendly shipping practices. The Clean Truck Fee contributes to cleaner air in the region by encouraging the use of cleaner trucks and technologies.

11/03/2025 Logistics Encyclopedia
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Amazons Click Collect Expands Transforming European Retail

Amazons Click Collect Expands Transforming European Retail

Amazon Europe launched a "Click and Collect" program, allowing customers to order online and pick up their purchases at partner stores. This initiative aims to increase foot traffic and reduce costs for sellers, while providing customers with convenient pickup options. By connecting online and offline channels, optimizing logistics, and enhancing customer loyalty, this program represents a significant step for Amazon in exploring new retail models within the European market. It's a strategic move to improve customer experience and streamline the delivery process.

01/05/2026 Logistics
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Jiachi Xin Expands in South Chinas Crossborder Ecommerce Logistics

Jiachi Xin Expands in South Chinas Crossborder Ecommerce Logistics

Jiachi Xin International, a cross-border e-commerce logistics company in South China, is known for its stable operations and precise services. The company offers international dedicated lines and overseas warehouse services, covering markets in Europe, America, Southeast Asia, the Middle East, and Latin America. Through standardized processes and digital management, service stability is ensured. While domestic pick-up capabilities need improvement, the company performs excellently in core markets and is a reliable choice for cross-border e-commerce sellers in South China.

12/30/2025 Logistics
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Renren Logistics Assesses Crossborder Ecommerce Solutions in South China

Renren Logistics Assesses Crossborder Ecommerce Solutions in South China

Renren Logistics, headquartered in Shenzhen, is a cross-border e-commerce logistics company specializing in dedicated line services to Europe, the United States, and Southeast Asia. This analysis provides a comprehensive overview of Renren Logistics, covering its company profile, core advantages, reliability assessment, delivery services, delivery time, and domestic pick-up capabilities. The aim is to offer valuable insights for cross-border e-commerce sellers seeking reliable logistics solutions. This review helps sellers understand Renren Logistics' strengths and suitability for their specific needs.

01/07/2026 Logistics
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